![Companion Protect](https://media.trabajo.org/img/noimg.jpg)
Training Specialist
4 weeks ago
In 2015, Companion Protect (CP) set our sights on extending and enhancing the lives of cats and dogs by offering the highest quality pet insurance programs featuring comprehensive coverage, innovative technologies, and inclusive plans for all ages and breeds. And we haven’t looked back since
Our vision today? Keeping pets healthy …. because pets make us happy
Achieving that vision wouldn’t be possible without our greatest asset: our associates. At CP, you will join an enthusiastic team that values collaboration and innovation and has a strong belief in harnessing a variety of experiences, ideas, and technology to maximize the impact we make. Are you ready to make your impact to help pets?
What you’ll do here:
Collaborate with leadership to develop and refine learner-focused training programs focused on service and quality.
Deliver SOP based training to Associates both in person and virtually
Develop new Associate On-Boarding Plan in partnership with HR Team
Deliver on-boarding to all new hires across the enterprise.
Deliver refresher training to Care Associates (customer contact center) in a predominantly virtual setting.
Foster a welcoming and open environment for new associates joining the Customer Care team
Utilize a variety of training methods including web-based learning modules, live Teams presentations, demonstration videos, and interactive activities, all tailored to the unique needs of Companion Protect.
Develop and pressure test Standard Operating Procedure documents and accompanying job aids.
Maintain training records and over time, make recommendations for an LMS
Collaborate with cross-functional teams to ensure alignment of service standards, branding, and regulatory requirements per policy guidelines.
Understand and stay current with company processes and procedures
Assist with system testing as needed and provide recommendations for enhancements to streamline and standardize processes.
Participate in special projects as assigned by Executive Director and/or Manager
What you’ll bring to the team:
3-5 + years of experience in a professional training or educational role.
Self-starter with positive attitude and willingness to learn
Strong time management and ability to prioritize effectively
Excellent communication and presentation skills, working with all levels of the organization
Ability to explain complicated concepts in a clear and comprehensive manner
Ability to work independently and in cooperation with team members
Ability to solve problems and resolve issues
Comfortable in a fast-moving and growing environment
Demonstrated ability to coordinate and multi-task effectively
Experience with Learning Management System
Detailed experience with Salesforce, highly preferred
Experience in MS Office Suite, telephony, and other contact center environments preferred
Insurance industry experience is a plus
Where you’ll work: This is a hybrid opportunity, Tuesday through Thursday in the office.
Why you might love working here:
Whether you work at CP HQ or join our team remotely, we offer employee perks that go beyond your standard benefits and compensation packages.
Our leadership team is dedicated to transparency, growth, and our purpose. We hire associates whose personal core values align with ours: Commitment, Teamwork, and Resourcefulness. You’ll find limitless growth and opportunities as we grow together. We invest in our associates because they invest their careers with us. If you're ready to utilize your skills and passion to make a significant impact in the reimagining of pet healthcare, Companion Protect might be the place for you.
Our perks and benefits:
Generously subsidized company-sponsored medical, dental, and vision insurance
401K with company match and immediate vesting
Subsidized pet insurance
Casual Office Attire
Flexible working environment
Competitive PTO
Paid Parental and Pawternity leave
9 Paid company holidays per year
Gym reimbursement
Community giveback opportunities, including paid time off for philanthropic endeavors
At Companion Protect, we celebrate, support, and thrive on inclusion, for the benefit of our associates, our partners, and our products. CP is committed to the principle of equal employment opportunity for all associates and to providing associates with a work environment free of discrimination and harassment. All employment decisions at Companion Protect are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We will not tolerate discrimination or harassment based on any of these characteristics.
Powered by JazzHR
AJH5GNdZCP
-
Leadership Training Specialist
3 hours ago
Leawood, United States HCA Midwest Health Full timeDescription Introduction Do you have the career opportunities as a Leadership Training Specialist you want with your current employer? We have an exciting opportunity for you to join HCA Midwest Health which is part of the nation's leading provider of healthcare services, HCA Healthcare. Benefits HCA Midwest Health, offers a total rewards package that...
-
Leadership Training Specialist
2 weeks ago
Leawood, United States HCA Midwest Health Full timeDescription Introduction Do you have the career opportunities as a Leadership Training Specialist you want with your current employer? We have an exciting opportunity for you to join HCA Midwest Health which is part of the nation's leading provider of healthcare services, HCA Healthcare. Benefits HCA Midwest Health, offers a total rewards package that...
-
Leadership Training Specialist
1 week ago
Leawood, United States HCA Midwest Health Full timeDescription Introduction Do you have the career opportunities as a Leadership Training Specialist you want with your current employer? We have an exciting opportunity for you to join HCA Midwest Health which is part of the nation's leading provider of healthcare services, HCA Healthcare. Benefits HCA Midwest Health, offers a total rewards package that...
-
Training Specialist
4 weeks ago
Leawood, Kansas, United States Companion Protect Full timeIn 2015, Companion Protect (CP) set our sights on extending and enhancing the lives of cats and dogs by offering the highest quality pet insurance programs featuring comprehensive coverage, innovative technologies, and inclusive plans for all ages and breeds. And we haven't looked back since Our vision today? Keeping pets healthy .... because pets make us...
-
Training Specialist
1 month ago
Leawood, Kansas, United States Companion Protect Full timeIn 2015, Companion Protect (CP) set our sights on extending and enhancing the lives of cats and dogs by offering the highest quality pet insurance programs featuring comprehensive coverage, innovative technologies, and inclusive plans for all ages and breeds. And we haven't looked back since Our vision today? Keeping pets healthy .... because pets make us...
-
Training Specialist
2 weeks ago
Leawood, United States Companion Protect, LLC Full timeIn 2015, Companion Protect (CP) set our sights on extending and enhancing the lives of cats and dogs by offering the highest quality pet insurance programs featuring comprehensive coverage, innovative technologies, and inclusive plans for all ages and breeds. And we haven't looked back since! Our vision today? Keeping pets healthy .... because pets make us...
-
Senior Provider Solutions Specialist
7 days ago
Leawood, United States CereCore Full timeClassification: Contract Contract Length: 4 - months Job ID: 16454866 CereCore® provides EHR implementations, IT and application support, IT managed services, technical staffing, strategic IT consulting, and advisory services to hospitals and health systems nationwide. Our heritage is in the hallways of some of America's top-performing hospitals. We...
-
Front Office Specialist
1 month ago
Leawood, United States Ascentist Healthcare Full timeAre you personable and love interacting with others? Do you want to begin a rewarding career in healthcare - where you can make an impact for others every single day? You may want to consider starting your career as a full time Front Office Specialist at Ascentist Healthcare. We're seeking Front Office Specialists for our clinics across the KC metro area on...
-
Front Office Specialist
1 month ago
Leawood, United States Ascentist Healthcare Full timeAre you personable and love interacting with others? Do you want to begin a rewarding career in healthcare - where you can make an impact for others every single day? You may want to consider starting your career as a full time Front Office Specialist at Ascentist Healthcare. We're seeking Front Office Specialists for our clinics across the KC metro area on...
-
Front Office Specialist
4 weeks ago
Leawood, United States Ascentist Healthcare Full timeAre you personable and love interacting with others? Do you want to begin a rewarding career in healthcare - where you can make an impact for others every single day? You may want to consider starting your career as a full time Front Office Specialist at Ascentist Healthcare. We're seeking Front Office Specialists for our clinics across the KC metro area on...
-
Front Office Specialist
4 weeks ago
Leawood, United States Ascentist Healthcare Full timeAre you personable and love interacting with others? Do you want to begin a rewarding career in healthcare - where you can make an impact for others every single day? You may want to consider starting your career as a full time Front Office Specialist at Ascentist Healthcare. We're seeking Front Office Specialists for our clinics across the KC metro area on...
-
Commercial Support Specialist
3 days ago
Leawood, United States CrossFirst Bank Full timeOverview: The Commercial Support Specialist is responsible for providing expertise and assistance to clients using the bank's treasury products. The Specialist will resolve client inquiries, conduct product training, and collaborate with internal teams to enhance product functionality. Responsibilities: Answer incoming client calls and provide prompt,...
-
Commercial Support Specialist
4 days ago
Leawood, United States CrossFirst Bank Full timeOverviewThe Commercial Support Specialist is responsible for providing expertise and assistance to clients using the bank's treasury products. The Specialist will resolve client inquiries, conduct product training, and collaborate with internal teams to enhance product functionality.ResponsibilitiesAnswer incoming client calls and provide prompt,...
-
Consumer Loan Documentation Specialist III
2 weeks ago
Leawood, Kansas, United States CrossFirst Bank Full timeOverview: The Consumer Loan Documentation Specialist III documents and processes community banking loans, which includes consumer residential loans, consumer non-residential and small business loans and ensures loans are documented accurately, efficiently, timely and in accordance with Bank and regulatory requirements. Responsibilities: Utilize loan...
-
Consumer Loan Documentation Specialist III
7 days ago
Leawood, United States CrossFirst Bank Full timeOverview: The Consumer Loan Documentation Specialist III documents and processes community banking loans, which includes consumer residential loans, consumer non-residential and small business loans and ensures loans are documented accurately, efficiently, timely and in accordance with Bank and regulatory requirements. Responsibilities: Utilize loan...
-
Investment Operations
1 month ago
Leawood, United States MTC Holding Corporation Full timePurpose: The Investment Operations - Middle Office Specialist is a member of the Middle Office team which is responsible for non-trade related security processing, i.e. corporate actions, preparation of common trust fund valuations and the setup and pricing of securities. The accurate processing of incoming and outgoing free asset movement, cost basis...
-
Investment Operations
4 weeks ago
Leawood, United States MTC Holding Corporation Full timePurpose: The Investment Operations - Middle Office Specialist is a member of the Middle Office team which is responsible for non-trade related security processing, i.e. corporate actions, preparation of common trust fund valuations and the setup and pricing of securities. The accurate processing of incoming and outgoing free asset movement, cost basis...
-
Client Relationship Management Specialist, TRPG
1 month ago
Leawood, United States Cetera Financial Group Full timeJob Description At Cetera, we value continuous process improvement with the goal of making things more efficient while providing a better experience for our clients and demonstrating a mindset of owning and seeing issues through to resolution. We are always on the lookout for individuals who thrive on challenges, take initiative, and are committed to making...
-
Client Relationship Management Specialist, TRPG
1 month ago
Leawood, United States Cetera Financial Group Full timeJob Description At Cetera, we value continuous process improvement with the goal of making things more efficient while providing a better experience for our clients and demonstrating a mindset of owning and seeing issues through to resolution. We are always on the lookout for individuals who thrive on challenges, take initiative, and are committed to making...
-
Client Relationship Management Specialist, TRPG
4 weeks ago
Leawood, United States Cetera Financial Group Full timeJob Description At Cetera, we value continuous process improvement with the goal of making things more efficient while providing a better experience for our clients and demonstrating a mindset of owning and seeing issues through to resolution. We are always on the lookout for individuals who thrive on challenges, take initiative, and are committed to making...