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Servicenow FSO Lead

3 months ago

Hartford, United States VDart Inc Full time
Job DescriptionJob DescriptionJob Title: ServiceNow FSO Tech LeadLocation: Hartford, CT(Onsite) || St. Paul, MNType: FulltimeJob Description:
  • Configuration and enhancements on the ServiceNow FSO platform
  • Configure ServiceNow FSO Modules, workflows, applications, scripts and integrations
  • Document technical design, development processes and solution configurations
  • Identify opportunities to optimize performance and improve scalability
  • Develop ServiceNow FSO configurations, including FSO data model setup, PA enablement, Commercial and Servicing Lines for Insurance workflow development, etc.
  • Build multiple FSO related features including advanced work assignment enablement, configurations around reports, dashboards, etc.
  • Document FSO development, configuration and technical details & prepare training material
  • Lead customer discussions, demos and participate in customer's engineer's configuration reviews
  • Conduct workshops on development showcase and show and tell of developed product
  • Certified System Administrator
  • FSO Certified
Skills
  • ServiceNow-FSO
  • ServiceNow Tech Lead
  • Custom Applications
  • Customer Service Management