Assistant Manager

4 months ago

Ann Arbor, United States Sweetwaters Coffee & Tea Full time
Job DescriptionJob DescriptionBenefits:
  • Employee discounts
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Training & development

Location: Ann Arbor, MI Website: SweetwatersCafe.com

Sweetwaters Coffee & Tea is a strong, growing coffeehouse brand founded over 30 years ago in Ann Arbor, Michigan. We are a woman owed and led company focused on providing globally inspired beverages & an excellent guest experience. With over 35 locations open, Sweetwaters continues to grow across the nation and we are looking for strong, smart leaders to expand with us.

Check out more about us here: Love Your Day The Wei & Jay Show: St. Matcha Day

This Sweetwaters is located in the Westgate Shopping Center inside of the busy West Branch of the Ann Arbor Public Library. Easy, free parking.

Our Purpose: To bring people enjoyment through creative, extraordinary & attainable luxuries within our cafes.

We are driven to:
  • Communicate to build strong relationships.
  • Create a contagiously fun environment for staff & guests.
  • Be passionate about seriously great drinks, foods & service.
  • Pursue profits as a measure of success & path for growth.
Position Description:
An Assistant General Manager for a well-established, fast-paced coffeehouse who will assist the General Manager in overseeing the operations, management, and attaining sales goals of a corporate Sweetwaters Coffee & Tea. This is an entry level leadership opportunity. Strong candidates will be looking for personal career growth in the exciting category of specialty coffee and tea.

Responsibilities:
  • Build sales through excellent product execution, guest service, and team management.
  • Assists in managing and training the team to attain sales goals.
  • Assists in the managing daily operations, guest service, training, product quality, merchandising, cleanliness, and food safety.
  • Maintain Sweetwaters brand standards.
  • Supports GM in reviewing, preparing, and submitting orders, inventory, scheduling, and payroll.
  • Supports GM in marketing events.
Requirements:
  • Excellent communication skills, both verbal and written.
  • Enjoys working with people, able to multi-task, and enjoys working in a busy, fast-paced environment.
  • Strong guest service skills, friendly, accurate, and efficient.
  • Passionate about preparing excellent beverages, pastries, desserts, and savory foods.
  • Strong work ethic, driven, and detail oriented.
  • Fun attitude about work and life, loves to laugh, and desires to create a positive team environment.
  • Flexible availability with a minimum of 30 hours/week.
Required education:
  • High school or equivalent.
  • Able to use Microsoft Office Word and Excel.
Required experience & certifications:
  • 2 years of supervisory or shift lead experience
  • ServSafe certified preferred
Advancement Opportunities:
  • General Management training for qualified candidates
  • Positions available in franchise division for qualified candidates
Benefits
Paid time off.
Health insurance.
Opportunity for professional and financial advancement in our growing company.
Brewed coffees, teas, and Cold Brew coffee are a perk during shifts

Submission for consideration:
Cover letter noting your available start date and desired salary. Resume and LinkedIn profile.

We are an Equal Opportunity Employer. Applicants for all job openings are welcome and will be considered without regard to race, gender, age, national origin, color, religion, disability, sexual orientation, military status, or any other basis protected by applicable federal, state, or local laws.

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