Customer Service Associate

3 weeks ago


Montgomery, United States Career Personnel Full time
Job DescriptionJob Description

Successful retail business is seeking a friendly, outgoing, and customer-focused Customer Service /Accounts Receivables Associate to join their team. As a Customer Service Associate, you will be the face of the store, providing exceptional service to their valued customers. You will play a crucial role in ensuring a positive shopping experience by assisting customers, addressing their inquiries, and maintaining a clean and organized store environment.

Schedule: 5-days a week with alternating Saturdays required. 1-day during the week will be an off day when working a Saturday. M-F, 9:00 am - 6:00 pm, Sat - 10:00 am - 5:30 pm

RESPONSIBILITIES:

  • Greet customers as they enter the store and provide a warm and welcoming atmosphere.
  • Assist customers in finding products and making purchase decisions.
  • Accurately process customer transactions, including cash, credit, and debit payments.
  • Keep the sales floor clean, organized, and well-maintained.
  • Call clients to collect on past due balances.

REQUIREMENTS:

  • High school diploma or equivalent.
  • Previous customer service or retail experience is a plus.
  • Excellent interpersonal and communication skills.
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
  • Basic math skills for cash handling and inventory tracking.


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