Data Center Tech

4 weeks ago

Chicago, United States Stone Resource Full time
Job DescriptionJob Description

Overview

STONE Resource Group is partnered with a leading company in the Industry looking to expand their current team by adding a to their organization. This is a PERMANENT opportunity that is perfect for someone looking to expand their skillset, work in a leadership capacity, and work with advanced technologies If you are looking for this type of challenge and career advancement, submit your application today for consideration

Project Overview/Impact on the Organization

Include insight on the project this person will be working on as well as the impact their work will have on the organization. More and more studies are showing that people want to know the value of a position from an impact and intrinsic view in addition to the standard information.

Job Responsibilities

  • The Data Center Technician is responsible for ensuring all activities carried out in the Data Center & Access Centers conform to Data Center Procedures and industry best practice.
  • The DCT will carry out Data Center tasks as directed, work could be project based or tasks received via Service Now. In all cases the DCT will ensure that appropriate task follow the Change Control rules and support the task as documented by the requester.
  • The DCT role also includes carrying out daily checks of their areas of responsibilities. Ensuring security is maintained within the DC Halls. Manage visiting customers and third-party vendors. Ensuring all work activity is captured and updates entered into Service Now. Inventorying of consumables required for daily tasks. In addition, the DCT will also provide work procedures as requested by the Data Center Manager. The role will also be requiring assisting Data Center Engineers to gather information for a work order.


  • First line escalation point for serious incidents or technical issues.
  • Execution of MACs in the Data Center, MPOEs, MMRs and access centers for internal and external customers.
  • Manage asset record updates, tracking and placing assets as to their location and status (deployed, ceased etc).
  • Carry out daily checks to ensure security and access policies are being adhered to and Data Center cleanliness is maintained.
  • Carry out QA in Data Center Halls and access centers.
  • Record details of all hardware deliveries received from S&R.
  • Control Data Center stocks (copper/fibers patch cables, fiber cleaning accessories, cables labels, etc) and report appropriately



Must-Have Skillsets

  • Experience of hardware manufacturer installation standards and knowledge of copper and fiber cabling installations and standards, with preference given to the following qualifications;
  • 1 to 3 years' experience of working in Data Center environments
  • Basic network knowledge and experience of Ciena, Juniper and Dell hardware
  • Understanding of IP networks
  • Experience of working in an ML controlled environment with knowledge of Change Control & Incident Management processes
  • Minimum l yr experience using Microsoft Office and CRM databases
  • Ability to prioritize effectively
  • Demonstrated ability to perform at an advanced level, troubleshooting techniques, communicating issues and results to co-workers and escalating to immediate management
  • Ability to manage 3rd party contract staff/companies working within the DC


Nice to Have Skillsets

  • Ability to work well with others in a team environment as a member of a self-managed work team, in rotational assignments, or as a member of a project team
  • Effective written and verbal communication at all levels
  • Proven ability to work independently with minimal supervision.


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