Service BDC Associate

3 weeks ago


Charlotte, United States Sonic Automotive Full time
Job DescriptionJob DescriptionCompany Description

At Town & Country Ford, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future. So read on, and consider a rewarding career with Sonic Automotive, Inc.

Job Description

Our associates are happy to work here because:

  • We boast the lowest turnover in the industry.
  • We provide award winning training (Training Magazine Top 125, and Brandon Hall Awards).
  • We are committed to developing and promoting within the company.
  • Our benefits are extremely competitive with Medical, Dental, Vision, HSA, 401k and PTO.
  • We encourage peer to peer teamwork and recognition.
  • Special benefits to purchasing and leasing a car.
  • Personal Automotive Concierge Service.

If you want to find out more about the types of jobs we have here, we've highlighted a few.

We're proud of what we're doing here. Come and join us

Pay: $15-$18 per hour

8am - 5pm Monday- Friday 

Qualifications

The Service BDC Associate is responsible for generating services appointments with customers that contact the dealership via the internet and phone.  The Service BDC Associate delivers a premium customer experience by responding to customer inquiries in a prompt, professional, accurate and courteous manner.  This highly accountable position uses lead management tools, CRM software and the internet to manage inquiry flow, update customer files, and closely track customer interest.  The service BDC associate will be trained to understand all products and services offered, will become knowledgeable of inventory as well as financing and incentive programs.

Duties and Responsibilities:

·       Respond to internet inquiries with courtesy, accuracy and professionalism.

·       Promptly and accurately enter all customer inquiry data into the CRM.

·       Generate services appointments.

·       Conduct phone surveys to assess customer preferences and quality of experience.

·       Effectively utilize lead management tools.

·       Compile all necessary reports, forms and other documentation on a timely basis.

·       Perform other job-related duties as assigned.

·       Exhibit ethical behavior, provide the highest degree of customer satisfaction and be honest in all aspects of dealing with customers.



Additional Information

It's time to make the most important move of your career.  From our cooperative team-based approach; to our more than 1,000 internal advancements each year, it's easy to see the difference. When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.

All your information will be kept confidential according to EEO guidelines.



  • Charlotte, United States Sonic Automotive Full time

    Job Description Our associates are happy to work here because: We boast the lowest turnover in the industry. We provide award winning training (Training Magazine Top 125, and Brandon Hall Awards). We are committed to developing and promoting within the company. Our benefits are extremely competitive with Medical, Dental, Vision, HSA, 401k and PTO. We...


  • Charlotte, North Carolina, United States Sonic Automotive Full time

    Job DescriptionOur associates are happy to work here because:We boast the lowest turnover in the industry.We provide award winning training (Training Magazine Top 125, and Brandon Hall Awards).We are committed to developing and promoting within the company.Our benefits are extremely competitive with Medical, Dental, Vision, HSA, 401k and PTO.We encourage...


  • Charlotte, United States Sonic Automotive Full time

    Job Description The Service BDC Associate is responsible for generating sales appointments with customers that contact **** the dealership via the internet for service of new and/or pre-owned vehicles. The BDC Internet Service Agent delivers a premium customer experience by responding to customer inquiries in a prompt, professional, accurate and courteous...

  • Customer Service BDC

    4 weeks ago


    Charlotte, United States Sonic Automotive Full time

    Customer Service BDC / Appointment Setter Associate - Town and Country Toyota in Charlotte, NC at Sonic Automotive Location: 9101 South Boulevard Charlotte, NC 28273 Job Type: Sales Experience: Associate About At Town and Country Toyota , a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop...


  • Port Charlotte, Florida, United States Port Charlotte Auto Retail Inc Full time

    Job OverviewLocation: Port Charlotte, FL | Employment Type: Full Time | Salary Range: $40,000 - $65,000As a BDC Sales Consultant at Port Charlotte Auto Retail Inc, you will serve as a vital link between our sales team and customers, ensuring a remarkable experience from the very first interaction. Your role will involve managing incoming inquiries and...


  • Port Charlotte, Florida, United States Port Charlotte Auto Retail Inc Full time

    Job OverviewLocation: Port Charlotte, FL | Employment Type: Full Time | Salary Range: $40,000 - $65,000As a vital member of our sales team at Port Charlotte Auto Retail Inc, the BDC Sales Consultant serves as the primary contact for our valued customers. This role is essential in crafting an exceptional customer experience. You will manage all incoming...


  • Charlotte, North Carolina, United States Veterans Canteen Service Full time

    Starting Hourly Wage: $17.84Are you seeking a fulfilling career that prioritizes service to our nation's heroes? The Veterans Canteen Service (VCS) is currently looking for dedicated part-time Culinary Service Associates to enhance the dining experience for veterans at the VA Medical Center in Charlotte, NC.Key Responsibilities:Prepare a variety of beverages...


  • Charlotte, North Carolina, United States Veterans Canteen Service Full time

    Starting Hourly Wage: $17.84Are you seeking a fulfilling role that prioritizes the well-being of our nation's heroes? The Veterans Canteen Service (VCS) is looking for dedicated part-time Culinary Service Associates to deliver exceptional service to veterans at the Charlotte, NC VA Medical Center.Key Responsibilities:Prepare a variety of beverages including...


  • Charlotte, North Carolina, United States Veterans Canteen Service Full time

    Starting Hourly Wage: $17.84Are you seeking a fulfilling role that prioritizes work-life balance? The Veterans Canteen Service (VCS) is dedicated to serving our nation's heroes and is currently looking for part-time Culinary Service Associates to deliver exceptional service to veterans at the Charlotte, NC VA Medical Center.Key Responsibilities:Prepare a...

  • Investment Funds

    2 days ago


    Charlotte, United States LFP Associates Full time

    Investment Funds - Mid/Senior Associate (ATTORNEY)Location: Charlotte, NC An AmLaw 50 international law firm is seeking a team member to join its rapidly expanding Investment Funds team in Charlotte. This position requires a solid background in investment management and fund formation, with SEC experience being highly preferred. Candidate Profile: JD from...


  • Charlotte, North Carolina, United States Compass Group USA Full time

    Culinary Service Associate at Compass GroupWe are seeking to fill a seasonal Culinary Service Associate position. Below are the key details:Schedule: Monday - Friday, 7:00 am - 3:30 pm (Seasonal)Experience: No prior experience requiredCompensation: $16.00 per hour (includes complimentary meals, uniforms, and laundering service at select locations)At Compass...


  • Charlotte, North Carolina, United States Compass Group USA Full time

    Culinary Service Associate at Compass GroupWe are seeking to fill a seasonal Culinary Service Associate role within our organization. Below are the details of the position:Work Schedule: Monday - Friday, 7:00 am - 3:30 pm (Seasonal)Experience: No previous experience requiredCompensation: $16.00 per hour (includes complimentary meals, uniforms, and laundering...


  • Charlotte, North Carolina, United States Compass Group USA Full time

    Culinary Service Associate at Compass GroupWe are seeking to fill a Culinary Service Associate position within our organization. Below are the details regarding this role:Work Schedule: Monday - Friday, 7:00 am - 3:30 pmExperience Requirement: No previous experience requiredCompensation: $16.00 per hour (includes complimentary meals, uniforms, and laundering...


  • Charlotte, North Carolina, United States Restaurant Associates Full time

    FOOD SERVICE UTILITY (FULL-TIME)Position OverviewRestaurant Associates is seeking to fill a full-time FOOD SERVICE UTILITY role.Key Responsibilities:The individual in this position will be responsible for maintaining cleanliness in kitchen work areas and ensuring that all equipment and utensils are organized and sanitized.Essential Duties Include:Performing...

  • Bar Service Associate

    2 weeks ago


    Charlotte, North Carolina, United States McKibbon Hospitality Full time

    Position OverviewAs a Bar Service Associate, your primary responsibility will be to enhance the overall guest experience by delivering exceptional service. You will embody the vibrant culture of our establishment, ensuring that every interaction with guests and team members reflects our commitment to excellence.Key ResponsibilitiesEngage with guests in a...


  • Charlotte, North Carolina, United States Morrison Healthcare Full time

    CULINARY SERVICE ASSOCIATE (FULL AND PART-TIME)We are currently seeking candidates for full-time and part-time CULINARY SERVICE ASSOCIATE roles.Position Overview: This role involves performing cashier duties alongside general food service responsibilities while ensuring cleanliness and sanitation standards are upheld in the food preparation and dining...


  • Charlotte, United States Fortune Brands & Security, Inc. Full time

    **Customer Service Associate** * 2020 Starita Rd, Charlotte, NC 28206, USA * Full-time * Department: Customer Service **Job Description** The Customer Service Associate position plays a key role in servicing our customers. The position is responsible for resolving customer needs by ensuring that the task and order requirements are detailed properly and...


  • Charlotte, North Carolina, United States Morrison Healthcare Full time

    CULINARY SERVICE ASSOCIATE (FULL AND PART-TIME)We are currently seeking dedicated individuals for full-time and part-time CULINARY SERVICE ASSOCIATE roles.Key Responsibilities:Perform cashiering duties and general food service tasks.Maintain high sanitation standards in food preparation and dining areas.Engage with customers and address any inquiries or...


  • Charlotte, North Carolina, United States Paradies Na Full time

    Position Title: Sales Associate/CashierJob Category: Retail Sales AssociateJob Overview:A Sales Associate is tasked with delivering exceptional service to our clientele. This role is pivotal in ensuring a delightful shopping experience in a clean and welcoming environment, complemented by attractive benefits.Key Responsibilities:Provide First Class Service...


  • Charlotte, North Carolina, United States Kindred Studio Full time

    Position OverviewWe are currently in search of motivated and passionate individuals to join our team at Kindred Studio as Culinary Service Associates. This role is essential in ensuring that our guests receive their meals promptly and efficiently.Key Benefits:401(k) matchingCompetitive salaryDental insuranceEmployee discountsOpportunities for career...