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Network Operation Engineer

2 months ago

Dallas, United States VDart Inc Full time
Job DescriptionJob Description

Role: Network Operations Engineer

Location: DALLAS TX 75202

Duration: 12 Months

Must-have skills:

  • SD WAN
  • CISCO Switches, Firewalls
  • Cloud Networking & Fortinet Firewalls

Primary job duties/responsibilities:

As a Network Operations Representative, you will be responsible for configuring, integrating, and managing the life cycle of telecommunication network elements and associated configuration across Fulfillment and Assurance. You will also manage back-office system data records and support customer activations and configuration adjustments. In this role, you are expected to be an SME, collaborate and manage the team to perform, and be responsible for team decisions. You will engage with multiple teams and contribute to key decisions, as well as provide solutions to problems for your immediate team and across multiple teams. Expert proficiency in Network and Service Management is required. Network Management Patterns & Techniques, Network Operations & Service Management, Network Performance Management (NPM), Service Quality Management, and Enterprise Network Operations with expert proficiency are recommended.

  • Develop innovative strategies to optimize network performance.
  • Implement proactive measures to ensure service quality.
  • Collaborate with cross-functional teams to resolve network issues.
  • Identify and implement network management patterns and techniques.
  • Conduct regular network performance assessments and provide recommendations for improvement.

Nice-to-have skills:

  • Genesys
  • Ringcentral
  • PBX

Additional Job Details:

  • Network Management Patterns & Techniques (P3 - Advanced)
  • Network Operations & Service Management (P3 - Advanced)
  • Network Performance Management (NPM) (P3 - Advanced)
  • Service Quality Management (P3 - Advanced) 1 - English (B2 - Advanced)