Network Engineering Manager
7 days ago
Job Summary:
We are seeking a highly skilled and experienced Manager of Network Engineering to join our team at Abacus Group LLC. As a key member of our organization, you will be responsible for leading our network engineering team and ensuring the delivery of exceptional service to our clients.
Key Responsibilities:
- Lead and manage a global team of network engineers to ensure top-tier service delivery.
- Oversee network operations, including monitoring, troubleshooting, and infrastructure optimization.
- Develop and implement operational strategies to improve efficiency and service quality.
- Manage client relationships, including service escalations and performance reporting.
- Collaborate with other departments to communicate team activities and meet organizational goals.
Requirements:
- Bachelor's degree preferred.
- Proven experience in operations and team management.
- 5 years minimum Networking experience in an MSP environment.
- Experience with metrics, reporting, and SLA management.
- Certifications such as CCNA, JCNA, or similar are a plus.
What We Offer:
- Competitive compensation.
- Robust benefits package.
- Opportunities for further technical education.
- Positive, friendly, supportive office environment.
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