General Manager

1 month ago

Oxon Hill, United States Holistic Industries Full time
Job DescriptionJob Description

About the Job:

The General Manager of Oxon Hill will function as the supervisor for all technical, non-technical and compliance functions in the dispensary. The General Manager provides effective leadership to ensure the customer experience exceeds expectations every day. The GM works with the executive team to develop sales strategies and successful execution. In this multi-faceted role, the General Manager serves as brand ambassador, patient advocate, staff mentor and supervisor.

  • Lead by example through being the ultimate illustration of service, dedication, pace, and energy
  • Consistently deliver the ultimate patient/customer experience in all facets from patient or customer entry to exit
  • Accountable for P & L performance and achieving financial goals
  • Responsible for driving and communicating goals to the retail staff
  • Ensure store activities and staff are in compliance with the state guidelines
  • Facilitate all store inspections
  • Maintain all confidential information according to HIPAA policies and procedures, as well as PII
  • Communicate product quality control in a timely manner, pulling all products that do not meet quality standards
  • Oversee inventory management to ensure inventory is consistently accurate, up to date, effectively ordered and replenished, and that there is no loss or theft
  • Oversee staff training according to the company training programs
  • Awareness and accountability for customer reviews on all social platforms and in store customer satisfaction
  • Responsible for coaching conversations, performance management, and professional development of all staff, including store leadership
  • Responsible for ensuring that the physical environment is safe, sanitary and that all equipment is in good working order, and that all preventative maintenance is performed in a timely manner
  • Oversee on-line ordering program and delivery operations, as well as related staff
  • Partner with Market Director to make data driven decisions on product assortment and place approved orders as necessary
  • Assist with the creation of product masters and discounts
  • Oversee store opening and closing activities
  • Oversee cash handling and maintain organized financial logs required by State regulation and or company policy and procedure
  • Work with Merchandising Manager to implement and maintain all store visual merchandising
  • Ensure online menus are accurate
  • Schedule staff according to sales and volume
  • Ensure all SOP's are implemented and followed
  • Drive the adoption of Liberty Wallet & Liberty Rewards program to meet company goals (if applicable in market)
  • Partner with LCC to find opportunities for community outreach and educational programming
  • Oversight of all disciplinary issues/corrective action within the retail location
  • Responsible for recruiting, interviewing, and staffing of retail location
  • Supervise all Manager on Duty (MOD) functions and performs those duties as needed
  • Ensure delivery of pre-shift meetings to all staff at opening and throughout the day
  • Partner with the Market Director to provide customer feedback, information on slow movers, requests etc.
  • Uphold the Holistic Values and Core Principles

About You:

General:

  • Regulations require that incumbent be at least 21 years of age and able to obtain and maintain marijuana work credentials

Education/Experience:

  • Bachelor's Degree in Business, or related fields preferred
  • 5+ years of retail management
  • Experience in complex, fast-paced store environments
  • Proven ability to manage teams effectively
  • Solid understanding of store economics and ability to interpret and act on store KPI data
  • Experience in the cannabis industry is highly desirable
  • Must be 21 years of age

Technological Skills:

  • POS expertise
  • Inventory software and online retail ordering
  • Proficient in Microsoft Office

Required Knowledge and Skills:

  • Excellent communication skills, interpersonal skills, ethics, and cultural awareness
  • Resourceful, problem-solving aptitude and thorough knowledge of business operations procedures and policies
  • Strong detail-oriented and resourceful mindset
  • Precise Math Skills
  • Organizational Skills
  • Multi-task Oriented
  • Stress Management/Composure
  • Demonstrated passion to serving the cannabis community and passing product knowledge
  • Excellent communication and customer service skills
  • Meticulous planning skills
  • Ability to build and foster community and organizational relationships
  • Ability to handle confidential and sensitive information
  • Able to work non-standard and weekend schedule

  • General Manager

    4 days ago

    Oxon Hill, United States Wend American Group Full time

    Wend American Group General Manager OXON HILL, Maryland Apply NowQuality is our Recipe here at Wendy’s. We want our employees to be top-notch, providing customers with great-tasting food and service that keeps them coming back for more.As a General Manager, you will be the leader of your restaurant, coaching and developing team members to ensure success....

  • General Manager

    3 weeks ago

    Oxon Hill, United States Holistic Industries Full time

    About the Job: The General Manager of Oxon Hill will function as the supervisor for all technical, non-technical and compliance functions in the dispensary. The General Manager provides effective leadership to ensure the customer experience exceeds expectations every day. The GM works with the executive team to develop sales strategies and successful...

  • General Manager

    3 weeks ago

    Oxon Hill, United States Holistic Industries Full time

    About the Job: The General Manager of Oxon Hill will function as the supervisor for all technical, non-technical and compliance functions in the dispensary. The General Manager provides effective leadership to ensure the customer experience exceeds expectations every day. The GM works with the executive team to develop sales strategies and successful...

  • General Manager

    4 days ago

    Oxon Hill, United States Holistic Industries Full time

    About the Job:The General Manager of Oxon Hill will function as the supervisor for all technical, non-technical and compliance functions in the dispensary. The General Manager provides effective leadership to ensure the customer experience exceeds expectations every day. The GM works with the executive team to develop sales strategies and successful...

  • General Manager

    4 weeks ago

    Oxon Hill, United States The Johnny Rockets Group, Inc Full time

    Job DescriptionJob DescriptionAs a General Manager, you will be responsible for the Restaurant’s sales and profitability results through effective people and performance management.ESSENTIAL DUTIES AND RESPONSIBILITIES:Achieve restaurant unit financial plan, including P&L and inventory management.Model superior Guest service skills for all staff to...

  • General Manager

    3 months ago

    Oxon Hill, United States The Johnny Rockets Group, Inc Full time

    Job DescriptionJob DescriptionAs a General Manager, you will be responsible for the Restaurant’s sales and profitability results through effective people and performance management.ESSENTIAL DUTIES AND RESPONSIBILITIES:Achieve restaurant unit financial plan, including P&L and inventory management.Model superior Guest service skills for all staff to...

  • Inventory Manager

    2 weeks ago

    Oxon Hill, United States Holistic Industries Full time

    Job DescriptionJob DescriptionThe Inventory Manager will perform various inventory-related duties including but not limited to receiving inventory, conducting daily &monthly counts, labeling products, stocking the sales floor, and maintaining vault organization.Duties include the following. Other duties may be assigned.Conduct daily and monthly internal...

  • Store Manager

    5 days ago

    Oxon Hill, Maryland, United States Wendy's Full time

    Leadership Opportunity at Wendy'sWe are seeking a talented and experienced leader to join our team as a General Manager at Wendy's. As a key member of our restaurant leadership team, you will be responsible for driving sales growth, improving customer satisfaction, and developing a high-performing team.Key Responsibilities:Operational Excellence: Ensure...

  • Polo Factory Store

    1 month ago

    Oxon Hill, United States Ralph Lauren Full time

    Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and...

  • Engineering Project Manager

    2 days ago

    Oxon Hill, United States Marriott Full time

    Job Number 24145958 Job Category Engineering & Facilities Location Gaylord National Resort & Convention Center, 201 Waterfront Street, National Harbor, Maryland, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Management JOB SUMMARY Manages and coordinates capital and operating projects assigned to the Engineering...

  • Event Experience Manager

    3 months ago

    Oxon Hill, United States Marriott International Inc Full time

    Job DescriptionJOB SUMMARY Manages the execution of all aspects of events to include planning, day to day coordination and exit strategies. Serves as meeting planning advocate and liaison to all operational departments. Verifies on-site delivery of hotel products and services according to conference group plans resulting in a positive meeting experience....

  • Assistant Manager

    5 days ago

    Oxon Hill, Maryland, United States Haza Bell Full time

    Unlock Your Potential as a Restaurant LeaderHaza Bell, a top-performing franchisee of Taco Bell, is seeking a skilled Assistant Manager to join our team. As a key member of our restaurant leadership team, you will play a critical role in driving sales growth, improving customer satisfaction, and developing our team members.About the Role:Support the...

  • Assistant Retail Management

    2 months ago

    Oxon Hill, United States Aldi Inc. Full time

    When you join our team as an Assistant Store Manager, you'll take on key store management responsibilities including assisting with supervising day-to-day store activities, ensuring overall store performance, managing schedules, and developing operational action plans while identifying training opportunities to develop and grow the team. Position Type:...

  • Project Management Assistant

    2 weeks ago

    Oxon Hill, Maryland, United States Cloudforce Full time

    Position OverviewJob Title: Project Management AssistantLocation: National Harbor, MD (On-site)Employment Type: Temp-to-Perm (90 days)Salary: $20-$25/hr., depending on experienceCloudforce is in search of a Project Management Assistant to facilitate the organization and execution of various small to medium-sized projects and initiatives. These projects will...

  • Project Manager

    4 days ago

    Oxon Hill, Maryland, United States Marriott Full time

    About the RoleWe are seeking a highly skilled Project Manager to oversee the implementation and execution of capital and operating projects within the Engineering division at Marriott International.Key ResponsibilitiesManage the implementation and execution of approved capital and operating projects, including the development of project specifications, labor...

  • Assistant Event Operations Manager

    7 days ago

    Oxon Hill, United States Marriott International Inc Full time

    Job DescriptionJOB SUMMARYCommunicates service needs to chefs and stewards throughout functions. Totals charges for group functions, and prepares and presents checks to group contacts for payment. Verifies banquet rooms, restaurants, and coffee breaks are ready for service. Verifies proper centerpieces are displayed on every table. Inspects the cleanliness...

  • Assistant Event Operations Manager

    7 days ago

    Oxon Hill, United States Marriott International Inc Full time

    Job DescriptionJOB SUMMARY Communicates service needs to chefs and stewards throughout functions. Totals charges for group functions, and prepares and presents checks to group contacts for payment. Verifies banquet rooms, restaurants, and coffee breaks are ready for service. Verifies proper centerpieces are displayed on every table. Inspects the cleanliness...

  • Assistant Store Manager

    3 months ago

    Oxon Hill, United States Pandora Full time

    As the largest jewellery brand in the world, we a give a voice to millions of people’s loves every day. Our beautiful products empower people all around the world to express themselves. We are proud to be part of their stories and the most important moments in their lives.   Where original thinking is welcomed, and can turn into positive impact in a...

  • General Manager

    3 months ago

    Forest Hill, United States The Grounds Guys Full time

    Here’s the deal: we’re awesome at taking care of our customers and providing exceptional residential and commercial lawn care and landscaping service. But that only happens because we have amazing people like you on our team. If you’re ready to take the next step in your career to become a General Manager with our company, or you’re already...

  • General Manager

    3 months ago

    South Hill, United States Sonic Full time

    This position is with Great American Hospitality, LLC., a Sonic franchisee.It’s the dream job you never have to wake up from. At SONIC, you’ll whistle while you work, gaining a sense of accomplishment along the way. You’ll interact with fantastic people, earn great pay, sport a cool uniform. As a SONIC Drive-In restaurant General Manager, you are...