Community Relations Director
2 months ago
The Retreat at Ladys Island is seeking a Community Engagement Director to join their team
The Community Engagement Director reports to the Executive Director
PURPOSE
Sales & Marketing | Community Relations
The Community Engagement Director is responsible for hands on sales execution at the community level through generating new sales leads, converting leads to move-ins, implementing Phoenix sales systems, developing eternal business relationships to generate referrals.
PRINCIPLE DUTIES AND RESPONSIBILITIES
Sales & Marketing | Community Relations
Accounting
- Codes and submits community sales department invoices for processing and payment. Understands and manages the department budget to include labor and the other expenses and its impact on the community’s bottom line.
Analysis/Reporting
- Provides detailed and accurate weekly and monthly sales and marketing productivity reports, critical success factors (comparing industry trends), including analysis, to the community Executive Director and/or Phoenix senior operations team
- Manages sales and marketing data, audits, training, analysis, and implementation
- Maintains a thorough working proficiency of Customer Relationship Management (CRM) lead tracking database and keeps all contact records current.
- Ensures inquiry forms are always available at the front desk
- Ensures qualified leads are entered into the CRM database
- Completes Marketing Action Plan when required on a timely basis each month
- Conducts bi-annual competitive market research and provide the regional sales team with all data (i.e., including rates, apartment sizes, services, and amenities) necessary to complete an accurate ranking and analysis of designated competitors in the communities’ market.
- Understands competitive opportunities & threats and presents strategic alternatives to combat these to the Executive Director and Regional Sales Team.
Communication
- Presents the company in a positive and professional manner
- Presents self in a positive and professional manner
- Meets monthly with sales team to review sales and marketing activity, quality assurance, and other key marketing issues
- Assists in completion, production, and roll-out of Standard Operation Procedures
Sales
- Strives to educate the community at large about Phoenix’s unique approach to senior living services.
- Recognizes opportunities to market Phoenix Senior Living communities and acts upon them as appropriate
- Works in partnership with corporate Marketing Support to insure new lead generating activity has appropriate marketing support to maximize effectiveness
- Provides customer service by responding to corporate phone, mail, or email inquiries and appropriately communicating to the community(s)\Regional Operations Team
- Positively influences and impacts sales activities for the community
- Assures that occupancy and sales productivity goals are consistently met
- Meets or exceeds standards in sales productivity
- Conducts tours with prospective residents and their families
- Personally closes new sales in the community
- Implements, monitors, and promotes resident referral programs to generate new referrals
- Conducts professional outreach for lead generation purposes
- Maximizes occupancy and revenue opportunities for the community
EDUCATION/EXPERIENCE/LICENSURE- CERTIFICATION
Sales & Marketing | Community Relations
- College degree preferred, 3-5 years experience in sales and marketing, preferably in senior housing
- Previous experience working with the elderly and/or disabled in a paid or volunteer position is highly desirable
LICENSE – CERTIFICATION
Not applicable.
SKILLS AND ABILITIES
Sales & Marketing | Community Relations
- Computer proficiency with working knowledge of Windows, Power Point, Excel software
- Ability to be flexible and work in an environment that promotes teamwork and collaboration
- Excellent communication skills, both verbal and written and the ability to relate in a positive and professional way to a diverse resident and employee population
- Ability to maintain a high level of confidentiality regarding residents, employees, staff and the community
- Demonstrated ability to set priorities, complete assignments in a timely manner while managing multiple duties and responsibilities
- Demonstrated ability to be innovative and creative and have patience, high energy and resourcefulness in problem solving
PHYSICAL REQUIREMENTS
In an 8 hour workday, associate may stand / walk:
Hours at one time: 2-4
Total hours/ day: 4 – 6
In an 8 hour workday, associate may sit:
Hours at one time: 0 - 2
Total hours/ day: 2 – 4
In an 8 hour workday, associate may drive:
60-120 minutes, 3 – 4 times a week
Associate will support / assist: (Maximum lbs)
Frequency: 50 lbs
Occasionally: 150 lbs
Associate will lift / carry (Maximum lbs)
Frequency: 40 lbs
Occasionally: 70 lbs
Associate will use hands for repetitive:
Simple grasping, pushing, and pulling, fine manipulation
Associate should be able to:
Bend: Occasionally
Squat: Occasionally
Kneel: Occasionally
Climb:Occasionally
Reach:Occasionally, 3 feet
-
Community Relations Director
3 weeks ago
Beaufort, United States Phoenix Senior Living Full timeJob DescriptionJob DescriptionDescription:The Retreat at Ladys Island is seeking a Community Engagement Director to join their team!The Community Engagement Director reports to the Executive DirectorPURPOSESales & Marketing | Community RelationsThe Community Engagement Director is responsible for hands on sales execution at the community level through...
-
Community Relations Director
2 weeks ago
Beaufort, United States Phoenix Senior Living Full timeJob Type Full-time Description The Retreat at Ladys Island is seeking a Community Engagement Director to join their team! The Community Engagement Director reports to the Executive Director PURPOSESales & Marketing | Community Relations The Community Engagement Director is responsible for hands on sales execution at the community level through generating new...
-
Community Relations Director
2 months ago
Beaufort, United States Phoenix Senior Living Full timeJob Type Full-time Description The Retreat at Ladys Island is seeking a Community Engagement Director to join their team! The Community Engagement Director reports to the Executive Director PURPOSESales & Marketing | Community Relations The Community Engagement Director is responsible for hands on sales execution at the community level through generating new...
-
Community Relations Director
2 weeks ago
Beaufort, United States Phoenix Senior Living Full timeJob Type Full-time Description The Retreat at Ladys Island is seeking a Community Engagement Director to join their team! The Community Engagement Director reports to the Executive Director PURPOSESales & Marketing | Community Relations The Community Engagement Director is responsible for hands on sales execution at the community level through generating new...
-
Communication Specialist in Education
1 week ago
Beaufort, South Carolina, United States Beaufort County School District Full timePosition Type: Certified - Special Education Location: STUDENT SERVICES DEPARTMENT POSITION OBJECTIVE: To empower students in enhancing their communication abilities essential for reaching their fullest academic and social potential.KEY RESPONSIBILITIES:Conduct assessments for students with communication challenges.Diagnose and evaluate speech and language...
-
Facilities Management Director
5 days ago
Beaufort, South Carolina, United States HOSPITAL HOUSEKEEPING SYSTEMS, LLC Full timeJob Summary:We are seeking a highly skilled and experienced Housekeeping Manager to join our team at Hospital Housekeeping Systems, LLC. As an Assistant Director of Housekeeping (EVS), you will play a key role in leading our goal-oriented hospital housekeeping department to create a team environment that is effective, productive, and rewarding.Key...
-
Public Works Director
3 days ago
Beaufort, South Carolina, United States Beaufort County Full timeJob SummaryWe are seeking a highly skilled and experienced Public Works Director to lead our Infrastructure Department at Beaufort County. The successful candidate will be responsible for planning, managing, and directing activities and operations for the department.Key ResponsibilitiesLeadership and ManagementSupervise and direct assigned staff, ensuring...
-
Guest Relations Specialist
1 week ago
Beaufort, South Carolina, United States Bfthospitality Full timePosition: Guest Relations SpecialistCompany: BfthospitalityDepartment: Front DeskOverview:The Guest Relations Specialist is dedicated to ensuring the utmost level of visitor satisfaction by delivering exceptional customer service. This role is crucial in managing the check-in and check-out processes for guests, as well as addressing inquiries and concerns...
-
Guest Relations Specialist
2 weeks ago
Beaufort, South Carolina, United States Bfthospitality Full timePosition: Guest Relations SpecialistCompany: BfthospitalityDepartment: Front DeskSummary:The Guest Relations Specialist is dedicated to ensuring the utmost level of guest satisfaction by delivering exceptional customer service. This role involves managing the check-in and check-out processes for guests, as well as addressing inquiries and requests via phone...
-
Guest Relations Specialist
2 weeks ago
Beaufort, South Carolina, United States Bfthospitality Full timePosition: Guest Relations SpecialistCompany: BfthospitalityDepartment: Front DeskOverview:The Guest Relations Specialist is dedicated to ensuring the utmost level of visitor satisfaction by delivering exceptional customer service. This role is pivotal in managing the check-in and check-out processes for guests, as well as addressing inquiries and concerns...
-
Protestant Director of Religious Education
3 months ago
Beaufort, United States Ladgov Corporation Full timeJob DescriptionJob DescriptionJob Title: Protestant Director of Religious EducationLocation: Beaufort, SC 29902Duties: Under supervision of the Command Chaplain and in cooperation with staff chaplains, chapel staff and volunteers develop and organize a vibrant Protestant Christian Religious Education Program fostering a spirit of Christian...
-
Dental Office Director
7 days ago
Beaufort, South Carolina, United States Execusource inc Full timeDental Office Director**About the Role**As a Dental Office Director at Execusource Inc., you will be responsible for leading a diverse team of front office and clinical workers in a fast-paced environment. This is an excellent opportunity to utilize your leadership skills and experience in dental office management to drive operational excellence and deliver...
-
Music Director
3 months ago
Beaufort, United States Ladgov Corporation Full timeJob DescriptionJob DescriptionJob Title: Music DirectorLocation: Beaufort, SC 29902Duties:Work in cooperation with the chapel community to provide appropriate musical accompaniment and choral direction for the rehearsal and performance of Christmas Programs and Thanksgiving Day Services.Actively work to improve the Catholic and Protestant worship music...
-
Public Works Director
5 days ago
Beaufort, South Carolina, United States Beaufort County Full timeJob SummaryWe are seeking a highly skilled and experienced Public Works Director to lead our Infrastructure Management team at Beaufort County. As a key member of our organization, you will be responsible for planning, managing, and directing activities and operations for the Public Works Department.Key ResponsibilitiesLeadership and Management: Supervise,...
-
Adjunct Professor of Communication Arts
5 days ago
Beaufort, South Carolina, United States State of South Carolina Full timeJob SummaryWe are seeking a highly qualified Adjunct Speech Instructor to join our team at the Technical College of the Lowcountry. As an Adjunct Instructor, you will be responsible for teaching Communication courses to students in all academic programs.Key ResponsibilitiesTeaching ResponsibilitiesDevelop and deliver engaging instructional content, including...
-
Protestant Director of Religious Education
1 month ago
Beaufort, United States Ladgov Corporation Full timeJob DescriptionJob DescriptionJob Title: Protestant Director of Religious EducationLocation: Beaufort, SC 29902Duties:Design, prepare and coordinate the curriculum calendar of religious events and classes throughout the calendar year. The candidate shall prepare and maintain a schedule depicting the dates, times, and places for classes, workshops, VBS,...
-
Protestant Director of Religious Education
3 months ago
Beaufort, United States Ladgov Corporation Full timeJob DescriptionJob DescriptionJob Title: Protestant Director of Religious EducationLocation: Beaufort, SC 29902Duties:Design, prepare and coordinate the curriculum calendar of religious events and classes throughout the calendar year. The candidate shall prepare and maintain a schedule depicting the dates, times, and places for classes, workshops, VBS,...
-
Community Manager for Ashley Pointe Apartments
1 month ago
Beaufort, United States NHE, Inc. Full timeJob DescriptionJob DescriptionSalary: $20-$24 per hourCommunity ManagerLocation: Ashley Pointe - Beaufort, SCPOSITION SUMMARYThe Community Manager in our Affordable Management Business Unit is responsible for overall fiscal accountability, marketing, development, Regulatory Compliance, supervising personnel and physical asset management of an assigned tax...
-
Community Manager at Shell Pointe Apartments
1 week ago
Beaufort, United States NHE, Inc. Full timeJob DescriptionJob DescriptionSalary: $24- $28 per hourCommunity ManagerLocation: Shell Pointe - Beaufort, SC POSITION SUMMARYThe Community Manager in our Affordable Management Business Unit is responsible for overall fiscal accountability, marketing, development, Regulatory Compliance, supervising personnel and physical asset management of an assigned...
-
Beaufort, South Carolina, United States Taco Bell Full timeJob Summary:We are seeking a highly skilled and experienced Restaurant General Manager to lead our Taco Bell franchisee team. As a key member of our management team, you will be responsible for driving business growth, improving customer satisfaction, and maintaining operational excellence.Key Responsibilities:Team Development:Recruit, train, and develop a...