Retail Customer Service
2 weeks ago
We are seeking an enthusiastic and dynamic individual to join our team as a Retail Customer Service and Promotions Representative. In this role, you will play a vital role in building and maintaining strong relationships with our clients in the retail industry, ensuring their marketing and promotional needs are met with excellence.
Key Responsibilities of the Retail Customer Service and Promotions Representative:
1. Client Relationship Management:
- Cultivate and maintain positive, long-lasting relationships with our retail clients.
- Act as the primary point of contact for client inquiries and concerns, ensuring timely and effective communication.
- Gain an in-depth understanding of each client's unique needs and goals.
2. Retail Marketing and Promotions Expertise:
- Execute retail marketing and promotions in big box retailers for assigned clientele
- Stay up-to-date with the latest trends and strategies in retail marketing and promotions
- Provide expert guidance to clients on developing effective marketing and promotional campaigns tailored to their specific needs
3. Solution Development:
- Collaborate with our internal teams to develop tailored marketing and promotional solutions that meet client objectives
- Present innovative ideas and strategies to clients, demonstrating a deep understanding of their business
4. Campaign Management:
- Oversee the execution of retail marketing and promotional campaigns, ensuring success and building relationships with key personnel at retail locations
- Monitor campaign performance and make data-driven recommendations for improvements
5. Reporting and Analysis:
- Provide clients with regular reports and insights on the performance of their marketing and promotional activities
- Analyze data to identify areas of improvement and opportunities for growth
Retail Customer Service and Promotions Representative Qualifications:
- Bachelor's degree in Marketing, Business, or a related field (or equivalent experience)
- Proven experience in client relations in the retail marketing and promotions industry
- Strong understanding of retail marketing strategies, promotions, and consumer behavior
- Exceptional communication and interpersonal skills
- Analytical mindset and the ability to derive insights from data
- Excellent project management and organizational skills
Benefits:
- Competitive compensation and performance-based bonuses
- Opportunities for professional development and growth
- Dynamic and collaborative work environment
If you are passionate about retail marketing and promotions, have a knack for building lasting client relationships, and are eager to be part of a dynamic team, we invite you to apply for this exciting opportunity. Join us in making a significant impact in the world of retail marketing and promotions.
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