Field Service Operations Manager

3 weeks ago


Brewster, United States Smart Work Network, LLC Full time
Job DescriptionJob Description

Field Service Operations Manager (Home Performance Services Industry) – $100k - $120k base + performance bonus

Location: Brewster, New York

Are you a seasoned operations manager with a proven track record in leadership and a passion for delivering the highest quality work? Healthy Home Energy & Consulting, a respected home performance services company, is seeking a dynamic Operations Manager to lead their field team.

About Healthy Home Energy & Consulting: A leading provider of home performance services, Healthy Home™ Energy and Consulting is on a mission We help homeowners improve their homes and reduce their energy costs with the best quality work and materials possible.

Role Overview: As the Operations Manager, you are responsible for overseeing all field operations and the profitability of the field. You “own” all project and warehouse operations. Operations include, but is not limited to, all Home Performance installations, HVAC installations, Service department, trucks, equipment, shop, building, production meetings and standards, production revenue, revenue per man hour, material, time sheet reporting, employee compensation and gross profit. Every truck, person, shop or item we own needs to be clean and uphold the brand and cleanliness standards of our company.

What’s In It For You:

  1. Join a highly-respected and ethical company with a 17-year history of integrity.
  2. Experience a collaborative atmosphere within a hardworking culture.
  3. Thrive in a high-growth company and industry with bonus opportunities based on individual and company performance.
  4. Manage in a fast-paced work environment with increasing responsibilities in the growing area.
  5. Enjoy a robust compensation plan, including $100k - $120k base plus performance bonus opportunities.
  6. Be strategically positioned for growth, building on your successes as the company expands.
  7. Contribute your ideas and best practices to the company’s brain trust, adding value with your talents.

Must Have Experience:

  • Minimum five years of related field operations management
  • HVAC Experience and/or Home Services experience preferred
  • Strong operational process implementation and improvement skills
  • Experience managing and leading field operations teams

Behaviors needed to be successful in this role:

  • Highly organized/disciplined
  • Committed to building the best team
  • Hold team accountable for safety, brand representation and policies
  • Easily accessible
  • Knows the numbers
  • Continually looking ahead to predict roadblocks or opportunities
  • Commitment to training and team development


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