Project Manager

4 weeks ago


Pittsburgh, United States TIER4 GROUP Full time
Job DescriptionJob Description

Our client is looking for an IT Project Manager that oversees the comprehensive management of three or more large-scale projects spanning the entire Project Lifecycle, including:


  • Creation/Approval
  • Monitoring/Adjustments to Plan/Reporting
  • Implementation/Acceptance
  • Closure/Postmortem Reviews
  • Responsible for establishing and executing project management processes and methodologies for strategic projects, ensuring timely delivery, adherence to budget, high-quality standards, and meeting customer expectations.


Tasks include:


  • Crafting and approving project plans and team assignments
  • Continuously assessing project progress and directing daily work efforts
  • Identifying resource requirements and conducting quality reviews
  • Escalating issues appropriately
  • Maintaining all project documentation
  • Tracks key project milestones, adjusts plans/resources as necessary, and monitors financial and corporate portfolio impacts.
  • Coordinates communication across all enterprise areas affecting project scope, budget, risk, and resources, updating stakeholders on project status and managing stakeholder and executive sponsor expectations. Facilitates Steering Group and/or Executive Group level team status meetings and other communications.
  • Identifies and mitigates project risks, issues, and changes, proactively suggesting solutions. Proficient in overseeing large, complex, diverse, and strategic projects impacting the organization as a whole.
  • Operates in a combined Agile and Waterfall environment, working in 3-week sprints.

Overview of Responsibilities:

ServiceNow Asset Management:

  • Effectively manage and optimize the organization's assets through the ServiceNow platform.
  • Implement and maintain asset management policies, procedures, and best practices.
  • Track and report on asset utilization, lifecycle, and compliance.

Configuration Management:

  • Work closely with IT teams to ensure accurate configuration data within the ServiceNow CMDB.
  • Maintain a comprehensive understanding of all IT assets and their relationships.

Documentation and Reporting:

  • Generate regular reports on asset status, utilization, and compliance for management review.
  • Document asset-related processes and procedures.

Collaboration:

  • Collaborate with cross-functional teams to ensure alignment between asset management and overall IT service management strategies.
  • Liaise with procurement and finance teams to ensure accurate financial tracking of assets.

Continuous Improvement:

  • Identify opportunities for process improvement within the ServiceNow Asset Management module.
  • Stay abreast of industry best practices and emerging technologies related to asset management.

Requirements:

Experience:

  • 3-4 years of experience in ServiceNow Asset Management.
  • Proven track record of successfully managing assets in a complex IT environment.

Technical Skills:

  • Proficient in using the ServiceNow platform for asset management.
  • Familiarity with configuration management and CMDB best practices.

Communication:

  • Excellent communication skills, both written and verbal.
  • Ability to effectively communicate with cross-functional teams and stakeholders.

Education:

  • Bachelor's degree in Information Technology, Computer Science, or 4-6 years of related field experience.




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