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Fitness Studio Manager

2 months ago

Seattle, United States 9Round - Seattle WA - Ballard Full time $55,000 - $65,000
Job DescriptionJob DescriptionBenefits:
  • 401(k)
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Free uniforms
  • Health insurance
  • Paid time off
  • Profit sharing
  • Relocation bonus
  • Training & development

Join Our Team as a Kickboxing Fitness Studio Manager
Do you want to help people grow stronger every day? Join our high-energy team that empowers members to live better lives through kickboxing-fitness, accountability, and community.

Primary Duties
  • Handling employee-related tasks such recruiting, hiring, onboarding, training, supervising, scheduling, tracking attendance, and delegating tasks appropriately
  • Acting as a mentor to team members, providing feedback and reprimanding, when necessary
  • Understanding and achieving financial performance goals of the studio
  • Setting up and leading potential members through the Introductory Workout and membership sales process
  • Following up with potential members to make as many membership sales as possible
  • Maintaining an excellent level of customer service, making sure all members and prospects are satisfied with their experience and all problems are resolved promptly, professionally, and in a courteous manner
  • Organizing and participating in marketing events to generate awareness and leads for the studio
  • Posting to social media and responding to comments, messages, and reviews on approved platforms
  • Implementing retention strategies to keep members engaged
  • Performing administrative duties such as handling telephone inquiries, responding to messages, and ensuring members are properly checking into the studio
  • Ensuring the studio is a clean, organized, inviting space, and that all equipment and technology systems are in excellent working condition
  • Understanding, performing, and overseeing all Trainer job duties
    • Greeting and providing personal attention to all members
    • Delivering the pre-defined Daily Workout to members, as written by 9Round Corporate Office
    • Proficiently explaining and demonstrating the exercises for each part of the Daily Workout, which include kickboxing, weighted, and functional exercises
    • Motivating and encouraging members to reach their fitness goals
    • Understanding our PULSE heart rate technology
    • Cleaning and tidying the facility, including the workout space, administrative and lobby area, and bathroom/changing rooms
  • Completing other duties as requested
Education and Experience
The following skills and qualifications are required.
  • Customer service or sales experience
  • Prior work history in the fitness industry
  • Experience leading a team
The following skills and qualifications are preferred, but not mandatory.
  • Bachelors degree in sport-related, marketing, or business field
  • AED/CPR certified
  • Personal Training Certification
  • Group Fitness Certification
  • Martial Arts, boxing, or kickboxing experience
Key Success Factors
  • Love for health and fitness
  • Passion for helping people work toward their goals
  • Commitment to continuous improvement
  • Excellent communication skills
  • Enthusiastic, outgoing, warm manner
  • Professional, well-groomed presentation
  • Ability to multi-task
  • Thrive in a team environment
  • Dedication to helping employees grow and succeed
Diversity, Equity, and Inclusion
9Round is an equal opportunity employer committed to creating a diverse workforce. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, service member status, amnesty or status as a covered veteran, or any other protected classification under applicable federal, state, and local laws.