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Golf Pro Shop Attendant
2 months ago
Create Your Experience of a Lifetime
Come work and play in the mountains Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.
With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.
Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until June 15th or until the positions are filled (whichever is first).
Employee Benefits
• Ski/Mountain Perks Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development
• Referral Program
To Learn More, please review the Benefits Eligibility Summary
Job Summary:
Golf Pro Attendant assists in the successful operations of the club house for the summer golf season under the direction of the Clubhouse Manager. They influence the overall operation through their passion, pride, leadership, and organizational skills. The Golf Shop Agent will focus on day to day golf shop operations including; guest reservations, and guest service needs. Operating computer POS systems. Successful candidate will have or ability to learn golf knowledge, excellent customer service skills, outgoing personality, engaging work demeanor, and ability to multi-task and problem solve on the fly. This position is a great opportunity for someone passionate about golf and wanting a career in the golf industry.
Job Specifications:
- Expected Pay Range: $20.00 - $21.36 / hour
- Shift & Schedule Availability: Part Time
- Skill Level: Entry
Job Responsibilities:
- Interacting with guests, providing excellent customer service and ensuring all guest have an Experience of a Lifetime
- Use of computerized cash register to collect greens fees and retail purchases
- Assist guests with registration paperwork
- Keep the clubhouse/pro shop clean and orderly
- Provides information and answers questions concerning golf programs, lessons, and golf leagues
- Makes tee time reservations for guests via phone
- Provide assistance in preparing for and conducting club tournaments
- Assist other staff members and clubhouse manager in operations.
- Understanding of corporate and resort specific policies and procedures
- Provide quality service to guests by meeting quality standards for food handling and preparation, safety and sanitation
- Assume responsibility for the cleanliness of the building and the safety of guests and employees
- Fills in where needed to ensure guest service standards and efficient operations
- Responsible for helping cashiers with start bags and making deposits, and the paperwork associated with it at the end of the night.
- Being responsible for opening/closing the building, and making sure security systems are activated.
Job Requirements:
- Must be 18 years of age or older - preferred
- Must have a valid driver's license – required
- Professionalism and strong guest service skills, attention to detail and timeliness.
- Flexible schedule required during peak times throughout the Golf Season. Must be willing to work evenings, holidays and weekends – Required.
- MS office, RPOS and InfoGenisis proficiency – Preferred
- Certified in TIPS and enforcement of Bartender's Code of Conduct – Preferred
- Possess strong liquor and beer knowledge for training ability – Preferred
- Certified Slip Resistant shoes are required prior to starting work. Shoes must be provided by the employee.
- Strong communication and teamwork skills, demonstrates the ability to communicate effectively in oral and written form including communicating on the mountain radio.
- Working knowledge of kitchen and bar areas and work with chefs/culinary programs to establish and maintain sanitization and food quality standards.
- High level of interpersonal skills to ensure: teamwork, high level guest contact, fact finding for appropriate decision making, commitment to guest service and employee relations
The expected pay range is $20.00 - $21.36. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Requisition ID 504520
Reference Date: 08/28/2024
Job Code Function: Golf Services
