Treatment Coordinator

4 weeks ago

Mandeville, United States BAM Management Group Full time
Job DescriptionJob DescriptionSalary: $15-$20

Treatment Coordinator

Affordable Smiles of Mandeville


Affordable Smiles of Mandeville is looking for energetic, positive team members to help open a brand new office with patient care at its heart


Affordable Smiles offers competitive pay and great benefits including: 

  • Group health insurance
  • Paid time off and holidays
  • Free life insurance
  • 401k Plan
  • Monthly bonus potential


Why Join the Affordable Smiles Team?

  • Potential for Growth– As the company continually expands, opportunities for leadership and growth are abundant.
  • Full Benefit Options- Employees have access to a full range of benefits for you and your family. 
  • Latest Technology and Systems- Offices are equipped with modern dental software and tools to ensure our staff can perform to their fullest.
  • Mentorship and Training- Our team of experienced leaders are focused on promoting individual growth and interests through mentorship and training opportunities. 
  • Focus on Patient Care– The heart of all we do lies in providing the best care to our patients and making a positive impact on the daily lives of others. 


Essential Responsibilities:

  •  Retrieve messages and e-mails regarding treatment and new appointment and act upon them
  •  Monitor schedule and patients who are waiting in reception area; notify appropriate staff of patient arrival and when there has been a delay in patient seating for appointment. (Back-up to Greeter)
  •  Check patient records and provide with appropriate and necessary forms upon arrival (i.e. medical history, HIPAA consent, contact information, IV and oral sedation forms etc.)
  •  Schedule appointments in consideration of production and capacity
  • Set up appointments with specialists when indicated; coordinate with specialists office, send x-rays, explanatory letter and provide a referral card/pamphlet for specialist to patient
  • Present financing options and make necessary arrangements
  • Prepare End-of-Day routine, including: (a) reconciling production and collection (b)preparing and making bank deposits
  • Make courtesy calls for treatment follow-up (post-op calls, when necessary)


Success Factors

  • Good interpersonal skills to maintain positive rapport with patients, dentists, other staff members and community
  • Effective verbal skills to communicate clearly and professionally with patients and staff
  •  Professional personal presentation


Education and Experience

  • Highschool diploma
  • Prior experience in a dental office preferred
  • Computer literacy


Working Conditions/Physical Requirements: 

  • Sitting 75%
  • Standing/walking 25%
  • Moderate noise levels from dental and other Lab equipment.
  • Exceptional hand dexterity and typing skills to work with standard software programs provided.
  • Frequent client and interoffice personnel interaction and phone interaction
  • Near Vision - The ability to see details at close range (within a few feet of the observer) as required for computer software programs and the observation of subordinates’ work quality.

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