Customer Service Representative

4 weeks ago

Hercules, United States Eagle Peak Solutions, Inc. Full time
Job DescriptionJob Description

The customer comes first within the hospitality industry and that is no exception at Eagle Peak Solutions. Our Customer Service Representatives help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Service Representative, you will be a part of creating and delivering amazing consumer experiences. Whether it's getting answers quickly, consulting on products with compassion, or resolving their issues with a smile, the Customer Service Representative’s hospitality will be the difference between their encounter being just average or an exceptional one.

Like the hospitality industry, the primary purpose of the Customer Service Representative is to meet and exceed company sales goals in conjunction with cultivating a long-term relationship with our client’s customers. As a Customer Service Representative, you will discover the value of personal interactions through hospitality providing customers with a customized yet professional experience.

The responsibilities and tasks of the Customer Service Representative consist of:

  • Understanding clients’ products to properly explain services and benefits to consumers and answer any questions so they get what they genuinely need
  • Keeping a record of customer interactions, processed orders, and service schedules
  • Taking initiative and demonstrating a “can-do” mindset, meeting challenges head-on no matter how difficult or stressful situations become
  • Maintaining a positive and professional attitude and exemplifying trustworthiness and hospitality toward consumers and staff
  • Managing a team of Junior Customer Service Representatives

We want someone in the Customer Service Representative role whose qualifications include:

  • Minimum of a high school diploma
  • At least one year in Customer Service Representative roles or hospitality positions such as retail or restaurant
  • Ability to recognize, apply and explain your product or service knowledge
  • Dedicate consistent learning and training to master the craft of hospitality to increase customer experience
  • Be an effective problem solver
  • Outgoing personality with a passion for helping others
  • Passion for increasing in-person hospitality skill set to build better relationships
  • Excellent communications skills

As an entry-level position, no matter your skill set or experience in the hospitality field, we will train you to become confident in providing the highest level of customer service possible. If you have a passion for helping others, you will fit in with our company culture. We have created a collaborative environment that encourages all Customer Service Representatives to feel that they are growing their personal skill set in communication, hospitality, routine, and confidence while advancing their careers in the process.

Powered by JazzHR

ZMVvum3Aar

  • Customer Support Representative

    5 days ago

    Hercules, United States Eagle Peak Solutions, Inc. Full time

    Job DescriptionJob DescriptionAre you tired of having the same routine every day? Are you looking for a dynamic, fun-filled business environment? Do you find joy in interacting with people? Are you looking for a growth opportunity? If your answer is yes, then our Customer Support Representative position might be what you are looking for! We are a a small,...

  • Warehouse Lead with Customer Service

    2 weeks ago

    Hercules, United States Five Star Cleaners Full time

    Job Summary: We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will provide exceptional service to our customers and ensure their needs are met. **Responsibilities**: - Handle inbound and outbound calls in a professional and courteous manner -...

  • Full Time Client Service Representative

    4 days ago

    Hercules, United States Eagle Peak Solutions, Inc. Full time

    Job DescriptionJob DescriptionWe are seeking a Full Time Client Service Representative who is career-minded and possesses unmatched people skills. This is an entry-level opening NOT in a call center environment. As a result of clients placing a high value on the more personalized and direct approach and excellent customer service delivered by the customer...

  • Business Development Representative

    1 week ago

    Hercules, United States iKrusher Full time

    **Business Development Representative - Account Manager - Hercules, CA.** **Base salary plus commission.** **iKrusher **is one of the leading brands of vape technology hardware. The HQ is in Los Angeles, California, and includes an R&D center in its facility. The research labs we own ensure that iKrusher is fully capable and equipped to handle specific OEM...

  • Entry Level Marketing and Sales Representative

    4 weeks ago

    Hercules, United States Eagle Peak Solutions, Inc. Full time

    Job DescriptionJob DescriptionEagle Peak is recognized for its leading competitive marketing and sales strategies among other firms in Vallejo! As a business marketing and sales firm, our mission is to help our top-tier clients increase their revenue and brand recognition. Our Marketing and Sales Representative team prioritizes connecting our clients with...

  • Workplace Services Coordinator

    3 weeks ago

    Hercules, United States Bio-Rad Laboratories, Inc. Full time

    The Workplaces Service Coordinator is part of the Global Real Estate/Facilities/Safety (GRFS) Group and reports to the Workplace Services Supervisor. In this role, you will have daily responsibilities for: Program and vendor management (janitorial, landscaping, coffee/tea, water, and waste management for the NorCal sites). Reviewing vendor job proposals and...

  • Workplace Services Coordinator

    1 week ago

    Hercules, United States Bio-Rad Laboratories, Inc. Full time

    The Workplaces Service Coordinator is part of the Global Real Estate/Facilities/Safety (GRFS) Group and reports to the Workplace Services Supervisor. In this role, you will have daily responsibilities for: Program and vendor management (janitorial, landscaping, coffee/tea, water, and waste management for the NorCal sites). Reviewing vendor job proposals and...

  • Title: Workplace Services Coordinator

    3 weeks ago

    Hercules, United States Bio-Rad Laboratories Full time

    The Workplaces Service Coordinator is part of the Global Real Estate/Facilities/Safety (GRFS) Group and reports to the Workplace Services Supervisor. In this role, you will have daily responsibilities for: Program and vendor management (janitorial, landscaping, coffee/tea, water, and waste management for the NorCal sites). Reviewing vendor job proposals and...

  • Title: Workplace Services Coordinator

    2 weeks ago

    Hercules, United States Bio-Rad Laboratories Full time

    The Workplaces Service Coordinator is part of the Global Real Estate/Facilities/Safety (GRFS) Group and reports to the Workplace Services Supervisor. In this role, you will have daily responsibilities for: Program and vendor management (janitorial, landscaping, coffee/tea, water, and waste management for the NorCal sites). Reviewing vendor job proposals and...

  • Dme Equipment Driver/technician

    2 weeks ago

    Hercules, United States Blize Healthcare Full time

    Blize Healthcare is looking for a DME Equipment Driver/ Technician. **About the Job**: Growing Durable Medical Equipment Company has job opportunities for a Durable Medical Equipment Technician/Driver in the Bay Area Area. We are seeking a medical sales experienced, team-oriented individual, to manage and grow referral sources for patients. Calls on health...

  • DME Equipment Driver/Technician

    4 hours ago

    Hercules, United States Blize Healthcare Full time $22

    Blize Healthcare is looking for a DME Equipment Driver/ Technician.About the Job:Growing Durable Medical Equipment Company has job opportunities for a Durable Medical Equipment Technician/Driver in the Bay Area. We are seeking a medical sales experienced, team-oriented individual, to manage and grow referral sources for patients. Calls on health care...

  • DME Equipment Driver/Technician

    2 weeks ago

    Hercules, United States Blize Healthcare Full time $22

    Blize Healthcare is looking for a DME Equipment Driver/ Technician.About the Job:Growing Durable Medical Equipment Company has job opportunities for a Durable Medical Equipment Technician/Driver in the Bay Area Area. We are seeking a medical sales experienced, team-oriented individual, to manage and grow referral sources for patients. Calls on health care...

  • Behavior Technician

    5 days ago

    Hercules, United States Maxim Healthcare Services Full time

    #MAXABA **Salary**: $22 - $26 / Hour Maxim Healthcare Services is hiring for a Behavioral Technician in Hercules, CA to work one-on-one with children with Autism. We will pay for all trainings to get you started! **Why Join Maxim**: - Competitive Pay & Weekly Paychecks - Health, Dental, Vision, HSA and Life Insurance - Paid Time Off - 401(k) Savings...

  • Solar Advisor

    2 months ago

    Hercules, United States Apricot Solar Full time

    Job DescriptionJob DescriptionAt Apricot Solar, we are committed to helping people and the environment. Our mission is to install solar on every rooftop, of every home, in the U.S. while providing the opportunity for every family we serve to save money, add value to their homes, and improve the quality of their life through renewable technology. Apricot...

  • Solar Advisor

    2 weeks ago

    Hercules, United States Apricot Solar Full time

    Job DescriptionJob DescriptionAt Apricot Solar, we are committed to helping people and the environment. Our mission is to install solar on every rooftop, of every home, in the U.S. while providing the opportunity for every family we serve to save money, add value to their homes, and improve the quality of their life through renewable technology. Apricot...

  • Enrollment Specialist

    4 weeks ago

    Hercules, United States Eagle Peak Solutions, Inc. Full time

    Job DescriptionJob DescriptionAre you ready to turn a new leaf this year and fall head first into a new and fulfilling career?When you think about important qualities for your next employer to have, do growth, originality, enthusiasm, and investment in people and infrastructure come to mind? If so, then Experiential is the place for you. If you want to join...

  • Technical Support Specialist I

    3 weeks ago

    Hercules, United States Bio-Rad Laboratories Full time

    As a Technical Support Specialist I, here at Bio-Rad, your day would primarily consist of handling inbound customer calls related to our Unity Software Suite, and working with our laboratory customers to resolve their software issues. Each customer call is documented in our CRM database, Salesforce, and cases are managed there to completion. You would also,...

  • Entry Level Assistant Manager

    4 days ago

    Hercules, United States Eagle Peak Solutions, Inc. Full time

    Job DescriptionJob DescriptionWe are currently seeking a full-time Entry Level Assistant Manager to provide exceptional customer service and sales support to our rapidly expanding team. Our company is a privately owned Sales and Consulting Firm experiencing substantial growth to meet client demands. With the addition of new top-tier clients this year, we...

  • Industrial Labor

    2 weeks ago

    Hercules, United States Clean Harbors Full time

    HPC-Industrial, powered by Clean Harbors, in Benicia, CA is looking for an Industrial laborer /Hydro blasting Equipment Operator, with a TWIC card to join their safety conscious team! This team member is responsible for the safe and successful execution of jobs across all service lines and various other responsibilities. This position serves as a...

  • Senior Benefits Specialist

    3 weeks ago

    Hercules, United States Bio-Rad Laboratories Full time

    We are seeking an individual with a deep understanding of US health and welfare benefits, as well as experience in managing federal/state leave programs, to join Bio-Rad's Global Human Resources team. In this role, you will provide exceptional customer service and support to our US Benefits Team. We're looking for someone who can bring creativity,...