Customer Service and Inside Sales Specialist

4 weeks ago

Menomonee Falls, United States MRA Recruiting Services Full time
Job DescriptionJob DescriptionJob Title: Customer Service and Inside Sales Specialist
Company: ATL
Location: Menomonee Falls, WI

Position Summary:
A Customer Service and Inside Sales Specialist is responsible for responding to inquiries, handling quotes, and processing orders for assigned customers, as well as developing new sales opportunities with both existing and prospective customers.

Primary Responsibilities:
  • Develop sales opportunities by connecting with existing and prospective customers via phone and email.
  • Respond to general inquiries and request for quote (RFQ).
  • Process customer orders, monitor status, and keep customers informed throughout the process to ensure accurate and timely delivery.
  • Provide sales and project management support to Sales Managers to maintain positive relationships with assigned customers.
  • Develop and maintain professional, sustainable relationships with customers by building trust through collaboration, and proactive communication.
  • Manage customer satisfaction by soliciting feedback and sharing information internally.
  • Identify areas for improving customer satisfaction and growing the business profitably.
  • Maintain customer information in company database. 
  • Continuously increase knowledge of printing and converting market, products, and applications.
  • Engage and contribute to the continuous improvement activities by participating and providing thoughtful consideration and suggestions for improvements throughout our business. 

Qualifications:
  • College degree preferred, but not required.
  • A minimum of 2 years of progressive customer service or sales experience is preferred.
  • Proficiency with MS Office Suite (MS Word, Excel, Outlook, PowerPoint). 
  • Highly organized with meticulous attention to detail.
  • Strong listening skills.
  • Interest and capability to execute outbound direct marking calls to prospective customers.
  • Creative problem-solving skills.
  • Self-starter. Proactive nature. Ability to work independently.
  • Service and customer mindset. 
  • Excellent verbal, written, and interpersonal communication skills. Ability to communicate and collaborate with diverse groups of people.
  • Strong basic mathematical skills.
  • Excellent track record of attendance and punctuality.

We Make it Easy

Founded in 1901, MRA is a nonprofit employer association that serves more than 4,000 employers, covering more than one million employees.

As one of the largest employer associations in the nation, MRA helps its member organizations thrive by offering the most comprehensive assortment of HR services, information, education, and resources to help build successful workplaces and a powerful workforce.

We partner with these companies working directly with their HR department and leadership to hire their talent. We are a direct line to the company, not an agency recruiter.

Powered by JazzHR

FvJ7wWY1bi

  • Customer Service and Inside Sales Specialist

    6 days ago

    Menomonee Falls, United States MRA Recruiting Services Full time

    Job DescriptionJob DescriptionJob Title: Customer Service and Inside Sales SpecialistCompany: ATLLocation: Menomonee Falls, WIPosition Summary:A Customer Service and Inside Sales Specialist is responsible for responding to inquiries, handling quotes, and processing orders for assigned customers, as well as developing new sales opportunities with both...

  • Customer Service Representative

    1 day ago

    Menomonee Falls, United States The QTI Group Full time

    **LOCATION:** Menomonee Falls, WI **Summary:** Account Manager and Customer Service role available with a manufacturing company in Menomonee Falls, WI.. The ideal candidate will have a strong customer service or inside sales background with knowledge in a CRM system. This is a full time opportunity on a direct hire basis. * $50K base salary to start *...

  • Inside Sales

    3 weeks ago

    Sioux Falls, United States Builders Millwork & Window Full time

    Job DescriptionJob DescriptionWe are seeking a motivated and enthusiastic individual to join our team at Builders Millwork & Window in Sioux Falls, SD as an Inside Sales professional. The Inside Sales position is an integral part of our sales team, responsible for supporting our valued customers and driving sales growth.As an Inside Sales representative,...

  • ICT Inside Federal Sales Account Specialist

    20 hours ago

    Falls Church, United States CORDEV Full time

    Salary Range: $60,000.00 to $80,000.00 Annually with Bonus Skills and experience 2-3 years of proven experience in Federal Sales with capture Good operator on GSA/ Ebuy, GOVWIN and FEDBID Proposal preparation and helping in writing Background: The company is a service provider small business for over 30 years for our government clients mainly in the DoD...

  • ICT Inside Federal Sales Account Specialist

    2 weeks ago

    Falls Church, United States CORDEV Full time

    Salary Range: $60,000.00 to $80,000.00 Annually with Bonus Skills and experience 2-3 years of proven experience in Federal Sales with capture Good operator on GSA/ Ebuy, GOVWIN and FEDBID Proposal preparation and helping in writing Background: The company is a service provider small business for over 30 years for our government clients mainly in the DoD...

  • ICT Inside Federal Sales Account Specialist

    1 month ago

    Falls Church, United States Cordev Corporation Full time

    Job DescriptionJob DescriptionSalary Range: $60,000.00 to $80,000.00 Annually with BonusSkills and experience2-3 years of proven experience in Federal Sales with capture Good operator on GSA/ Ebuy, GOVWIN and FEDBIDProposal preparation and helping in writingBackground:The company is a service provider small business for over 30 years for our government...

  • Sales and Service Technician

    2 days ago

    Menomonee Falls, United States Precision Door Service Full time

    Job DescriptionJob DescriptionBenefits:401(k)401(k) matchingCompetitive salaryDental insuranceFree uniformsHealth insurancePaid time offProfit sharingTraining & developmentVision insurance Precision Door has been franchising since 1999 and is now Americas leading Garage Door Repair company. Youll work with smart and reliable supervisors and co-workers. At...

  • Bearing Inside Sales

    2 days ago

    Sioux Falls, United States Interstate Companies Inc Full time

    Job DescriptionJob DescriptionInterstate Bearing Systems is looking for a Bearing Inside Sales Representative for our Sioux Falls South Dakota location. We are offering highly competitive wages!Interstate Bearing Systems is a market leader in the bearing and power transmission industry. For over 50 years, we have excelled at providing solutions and adding...

  • Technical Sales Specialist

    4 weeks ago

    Menomonee Falls, United States Hidden Full time

    Job DescriptionJob DescriptionOur client has been in business for over 50 years, they are a leading importer and distributor of CNC manufacturing machinery.  We currently have an exciting opportunity available for a Technical Sales Specialist to prospect and engage customers in an exclusive and protected sales territory.  you will be focused on...

  • Inside Sales Account Executive

    1 month ago

    Menomonee Falls, United States Capital Heating & Cooling Full time

    Job DescriptionJob DescriptionUnderpaid? 'Come to work everyday, do more than asked, talented?You fit our model and our culture. Over the last 3 years we have built a small group of over-achievers that all came from experiences like yours; they're talented, did more than asked, came to work every day and, still, they were underpaid. That changed.If...

  • Inside Sales

    2 weeks ago

    Sioux Falls, United States Crescent Electric Supply Company Full time

    As a Inside Sales - Counter Sales Representative you will be responsible for assisting customers in person and over the phone, entering orders in the system, reviewing and pulling orders, following through on commitments of delivery of product or information required, ensuring customers’ needs are met in a professional and timely fashion, and proper...

  • Inside Sales

    1 month ago

    Sioux Falls, United States PM Steel Full time

    Job DescriptionJob DescriptionSalary: $18-$22P & M Steel Company is a custom steel fabricator with over 50 years in the Sioux Falls area seeking an Inside Sales Representative to join our team.The Inside Sales Representative position is responsible for estimating, selling and engineering material for customers of P & M Steel under the supervision and...

  • Customer Services Representative

    3 days ago

    Menomonee Falls, United States WFA Staffing Group Full time

    Job DescriptionJob DescriptionWe have customer service positions available!Responsibilities:Handle customer inquiries and complaintsProvide information about the products and servicesTroubleshoot and resolve product issues and concernsDocument and update customer records based on interactionsDevelop and maintain a knowledge base of the evolving products...

  • PT Customer Service Specialist

    2 days ago

    Little Falls, Minnesota, United States Ferrellgas Full time

    [Customer Support / Fully Remote] - Anywhere in U.S./ Competitive pay / PTO / 401k match / Paid training - As a Customer Service Specialist you'll: Work with customers on a daily basis to sustain and improve business relationships; Use fact-finding sales methods to customize Ferrellgas programs and services to meet the customer needs and strive to obtain new...

  • Hydraulic Inside Sales

    1 month ago

    Sioux Falls, United States Dakota Fluid Power Full time

    Job DescriptionJob DescriptionSummary of Responsibilities: The Inside Sales is responsible for maintaining and improving customer relationships through timely and professional response to customer’s inquires and order processing. Working closely with product development and outside sales to provide unparalleled customer service.Job Duties Include:Utilizing...

  • Inside Sales Rep

    3 weeks ago

    Falls Creek, United States METAL POWDER PRODUCTS LLC Full time

    Job DescriptionJob DescriptionHiring for 2 locations: Falls Creek, PA and St. Marys, PASUMMARY The purpose of an Inside Sales Representative is to communicate the voice of the customer within the company to ensure satisfaction, communicate to provide clarity between the company and the customer on services delivered or to be delivered and act as a...

  • Inside Sales Representative

    4 weeks ago

    Sioux Falls, United States Sunbird Software Inc. Full time

    Job DescriptionJob DescriptionPOSITION SUMMARYThe Inside Sales Representative is responsible for management of Inbound marketing leads, software maintenance renewals, supporting territory reps, and closing assigned opportunities. The ISR position will report to the Inside Sales Manager. Core goals will include generating web product demos/meetings,...

  • Equipment Sales Representative

    4 days ago

    Sioux Falls, United States Crane Sales & Service Full time

    Join the Crane Guys! Why Crane Sales and Service?MIDWEST LEADER – Crane Sales & Service is committed to being a distinguished leader in providing products and services to the crane equipment and construction industries. We offer new crane installation, existing crane updates, on-site 24 hour service, inspections, repairs, and parts for all mobile and...

  • Equipment Sales Representative

    4 weeks ago

    Sioux Falls, United States Crane Sales & Service Full time

    Join the Crane Guys! Why Crane Sales and Service?MIDWEST LEADER – Crane Sales & Service is committed to being a distinguished leader in providing products and services to the crane equipment and construction industries. We offer new crane installation, existing crane updates, on-site 24 hour service, inspections, repairs, and parts for all mobile and...

  • Equipment Sales Representative

    4 weeks ago

    Sioux Falls, United States Crane Sales & Service Full time

    Join the Crane Guys! Why Crane Sales and Service?MIDWEST LEADER – Crane Sales & Service is committed to being a distinguished leader in providing products and services to the crane equipment and construction industries. We offer new crane installation, existing crane updates, on-site 24 hour service, inspections, repairs, and parts for all mobile and...