Client Support Representative

1 week ago

Catonsville, United States Worldwide Enterprises Full time
Job DescriptionJob Description

The Client Support Representative works on-site at our corporate office and provides support to local customers and communities throughout the greater Baltimore area. We specialize in customer retention and customer acquisitions for our clientele. We’ve recently signed a significant contract with a telecommunications giant and are looking for Client Support Representatives to assist in the rollout and promotion of their new products.

In this entry-level role, the Client Support Representative will use their eagerness to learn and natural enthusiasm to assist the sales and marketing team with all tasks involved in developing and executing the company’s overall marketing and sales plan.

Responsibilities:

  • Execute marketing plans and operational functions to company standards
  • Participate in product/service knowledge training provided to marketing teams on behalf of management
  • Execute client presentation directives and standards to sales team members
  • Assist customers with any questions they may have in regards to featured client products/services
  • Gain knowledge of the marketing and branding strategy of all new clients the company acquires. Apply knowledge of the product and brand to develop customized marketing strategies for client directives
  • Ensure the highest level of customer service resulting in increased productivity and achieving sales goals
  • Build knowledge of the marketing systems implemented for each client campaign
  • Assist the market manager with any day to day administrative support as required

In this role, you will be the face of our company and we expect the highest level of professionalism possible. A self-motivated team player you may be just the person we are looking for. Team Work, Dependability, Apparent Motivation, and Ethics are an integral part of all positions with us.

Requirements:

  • Leadership experience including the ability to prioritize workloads and meet deadlines in a fast-paced environment
  • Strong problem-solving skills with an understanding of the impact that the Client Services team has on the company
  • Demonstrates initiative and ability to work with minimal supervision
  • Utilize clear verbal and written communications skills
  • Suggest process improvements with continued attention to client and control guidelines

Qualified Candidates Should Possess:

  • High school diploma or general education degree (GED); or a minimum of six months customer service, marketing or related experience
  • Ability to effectively present information to customer, clients and other employees
  • Possess basic computer and computer software skills
  • Ability to apply good judgment in dealing with problem-solving and carrying out directives
  • 1-2 years of relevant marketing, customer service experience preferred
  • Excellent written, oral, and listening communication skills
  • Ability to uphold the highest level of confidentiality and professionalism
  • Ability to work in a multi-tasked environment

#LI-OnSite

Powered by JazzHR

PBbtNuM1Fd

  • Customer Service Representative

    2 months ago

    Catonsville, United States Serene Marketing Inc. Full time

    About Us: Serene Marketing is a dynamic and innovative company dedicated to providing exceptional customer service and sales support on behalf of our valued clients. We pride ourselves on our commitment to excellence, fostering a culture of continuous learning, and maintaining a positive, customer-centric attitude. We are currently seeking a motivated and...

  • Customer Service Representative

    2 weeks ago

    Catonsville, United States TEKsystems Full time

    We are seeking a dedicated *Customer Service Representative* to join our dynamic team in supporting the Department of Parks and Recreation. This vital role primarily involves handling inbound calls to assist customers with camping and park visit reservations across all State Recreational Parks. The representative will provide comprehensive information...

  • Customer Service Representative

    4 weeks ago

    Catonsville, United States TEKsystems Full time

    We are seeking a dedicated Customer Service Representative to join our dynamic team in supporting the Department of Parks and Recreation. This vital role primarily involves handling inbound calls to assist customers with camping and park visit reservations across all State Recreational Parks. The representative will provide comprehensive information...

  • Insurance Account Representative

    1 month ago

    Catonsville, United States Eddie Bleiberg - State Farm Agent Full time

    **ROLE DESCRIPTION**: Eddie Bleiberg - State Farm Agent is searching for a competitive Producer who can recognize opportunities and strategically turn leads into long-lasting customer relationships. As our Insurance Account Representative - State Farm Agent Team Member, your knowledge of insurance products and industry trends equips you to communicate...

  • Sports Minded Marketing And Sales Representative

    2 weeks ago

    Catonsville, United States Noble Marketing Full time

    Job DescriptionJob DescriptionJoin a Thriving Team of Sports-Minded Professionals in Catonsville, MD!This is and Entry Level opportunity! No experience necessary.We are seeking highly motivated and driven individuals with a passion for sports to join our rapidly growing retail sales and marketing team. This is an entry-level opportunity with comprehensive...

  • Sports Minded Marketing And Sales Representative

    3 weeks ago

    Catonsville, United States Noble Marketing Full time

    Job DescriptionJob DescriptionJoin a Thriving Team of Sports-Minded Professionals in Catonsville, MD!This is and Entry Level opportunity! No experience necessary.We are seeking highly motivated and driven individuals with a passion for sports to join our rapidly growing retail sales and marketing team. This is an entry-level opportunity with comprehensive...

  • Direct Support Professional

    2 weeks ago

    Catonsville, Maryland, United States Delta-T Group Full time

    Location: Catonsville, MD 21228 Date Posted: 6/5/2024 Category: Residential Education:With over 35 years in business, we have built a reputation for referring highly qualified professionals for rewarding short and long-term independent contract opportunities.Our Client is seeking a Direct Support Professional to provide service in Baltimore, MD, DRIVING...

  • Insurance Account Representative

    1 month ago

    Catonsville, United States Eddie Bleiberg - State Farm Agent Full time

    Job DescriptionJob DescriptionROLE DESCRIPTION:Eddie Bleiberg - State Farm Agent is searching for a competitive Producer who can recognize opportunities and strategically turn leads into long-lasting customer relationships. As our Insurance Account Representative - State Farm Agent Team Member, your knowledge of insurance products and industry trends equips...

  • Personal Aide

    4 weeks ago

    Catonsville, United States United support Healthcare Full time

    Job DescriptionJob DescriptionResponsibilities:Morning Care:Assist with personal hygiene (brush teeth, wash face, bed bath on weekends)Help with dressing (pants, shirt, jacket)Transfer from bed to wheelchair using an electric ceiling lift (no manual lifting)Set up assistive technology and water bottleRoutine Checks:Check on client every 30 minutes and refill...

  • Patient Relations Representative

    4 weeks ago

    Catonsville, United States Gastro Health Full time

    Gastro Health is seeking a Full-Time Patient Relations Representative to join our team! Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and providers, as well as consistent hours. This role offers: A great work/life balance No weekends or evenings – Monday thru Friday Paid...

  • Business Development Associate

    4 weeks ago

    Catonsville, United States World Wide Enterprises Inc Full time

    Here at Worldwide Promotions, we are a rapidly growing Business Development firm specializing in individualized marketing and sales strategies to meet the needs of our clients. We are seeking a driven and professional Business Development Associate to assist our growing consumer base to assist in product inquiries, answering questions, and finalizing the...

  • Tax Analyst

    2 weeks ago

    Catonsville, Maryland, United States KP Recruiting Group Full time

    Job Description KP Recruiting Group is a consulting firm that provides leadership and exceptional talent to some of the world's leading companies. Headquartered in the Midwest, KP Recruiting Group has successfully completed countless engagements across the United States. We represent clients in all industries and all sizes. Our mission is to provide...

  • Patient Service Representative

    2 weeks ago

    Catonsville, United States Ascension Full time

    **Details**: - **Department**: Primary Care - ** Schedule**: Monday-Friday, 7:30am-4:00pm; Occasional Saturday - ** Facility**:Ascension Saint Agnes Primary Care - ** Location**: Baltimore, MD **Benefits**: Paid time off (PTO) Various health insurance options & wellness plans Retirement benefits including employer match plans Long-term & short-term...

  • Office Services Clerk

    3 weeks ago

    Catonsville, United States The State of Maryland Full time

    An Office Services Clerk is the full performance level of work performing diverse clerical duties which support agency operations and require the review, verification and interpretation of information in order to make determinations and resolve problems in accordance with policies, regulations and laws applicable to agency programs. EXAMPLES OF...

  • Student Central Representative

    3 weeks ago

    Catonsville, United States Vincennes University Full time

    Class Description The purpose of this position is to provide friendly, courteous, and patient front-line call center chat and text services including support to students and the college community for the following areas: advisement, application submission, registration, student accounts, financial aid, refund requests, deferred payment advice, and...

  • Student Central Representative

    2 weeks ago

    Catonsville, Maryland, United States Vincennes University Full time

    Class Description The purpose of this position is to provide friendly, courteous, and patient front-line call center chat and text services including support to students and the college community for the following areas: advisement, application submission, registration, student accounts, financial aid, refund requests, deferred payment advice, and...

  • Immigration Attorney

    4 weeks ago

    Catonsville, United States Robert Half Full time

    Our client is a boutique law firm in Maryland with a busy practice and heavy caseload. They represent individuals seeking asylum and are looking to hire an Attorney with 3+ years of experience to join their team. This role is mostly in-office although there is some flexibility for hybrid work depending on experience. Although their office is in MD, they...

  • Physical Therapist

    2 weeks ago

    Catonsville, United States Reliant Rehabilitation Full time

    Overview ***2,500 SIGN ON BONUS AVAILABLE *** When you join Reliant’s therapy team, you join a team that makes a very real impact in the lives of the patients and residents we serve. As a leading contract therapy provider for skilled nursing facilities (SNFs), Reliant therapists provide necessary rehabilitation services for our most vulnerable a...

  • Entry Level Management Trainee

    1 week ago

    Catonsville, United States Worldwide Enterprises Full time

    Job DescriptionJob DescriptionWorldwide Promotions has become a premier marketing and sales firm in the Baltimore area over the past few years, creating a culture predicated on success and being the best at what we do. With these high expectations comes a need for strong leadership and management, so we’re actively searching for an Entry Level Management...

  • Entry Level Management Trainee

    1 week ago

    Catonsville, United States Worldwide Enterprises Full time

    Job DescriptionJob DescriptionWorldwide Promotions has become a premier marketing and sales firm in the Baltimore area over the past few years, creating a culture predicated on success and being the best at what we do. With these high expectations comes a need for strong leadership and management, so we’re actively searching for an Entry Level Management...