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Project Manager

2 months ago

Minneapolis, United States HM Cragg Full time
Job DescriptionJob Description

Opportunity Overview:

H.M. Cragg has been an industry leader in the backup power solutions space for over 40 years and has achieved 600% growth over the last 10. This past year has been another record setting year for the company with 35% revenue and 10% headcount increase, and they show no signs of slowing down. One important factor that has contributed to their continued success is that they are an employee-owned organization which fosters a culture of accountability and collaboration. In addition to competitive compensation and benefits, they also believe in providing their employee-owners opportunities to advance their careers and accelerate their individual growth - both personally and professionally.

Position Overview:

The Project Manager - LSG (PM) is responsible for post-order commercial, administrative, and technical support for won projects for the LSG Sales teams. The PM works with customers, the LSG sales teams, HM Cragg and Eaton commercial, operations, factory and service personnel and other vendors daily for the duration of the project.

Reporting Relationship:

The PM reports to the Vice President - AC Power Sales (VP)

Responsibilities/Accountabilities:

  • Follows HM Cragg processes used to manage all project data, customer account set up, approved terms and conditions of sales.

  • Ensures all commercial and legal requirements for an acceptable order are met- solicits support from Territory Sales Manager (TSM) when required.

  • Enters sales orders in HM Cragg and vendor portals in a timely and accurate manner.

  • In conjunction with TSM, assists in definition of project scope and customer requirements to ensure clarity of requirements.

  • Prepares project schedules, including identification of major milestones, for overseeing, controlling, communicating, and managing all activities required to complete projects through install and start-up.

  • Creates submittal packages and documentation, including OEM standard and project specific approval drawings, and one-line drawings, for engineering approval, contractor installation, and owners/users guide. Submits for approval as required.

  • Provides and is provided with feedback on manufacturing and sourcing partners to supply products and materials to address specific project attributes.

  • Using available sales tools (Bidman, my.eaton, manufacturer's pricing guides, OEM project quotation), to track project pricing and costing for products, materials, labor, OEM services, transportation and logistics, and other project specific costing as required.

  • Coordinates project communications between all functional groups.

  • Consults with various departments within HMC as appropriate to resolve technical issues that arise during the order to shipment cycle and drive to resolution.

  • Proactively communicates with customers throughout the project cycle relaying all pertinent details regarding factory production schedule, testing, delivery, start up and commissioning.

  • Coordinates with Eaton Services Area Manager and service technicians to provide equipment start up as required.

  • Verify with sales, consulting engineer, contractor, and user any site-specific challenges impacting any phase of the project to be anticipated- conduct preliminary site walk when practicable.

  • Performs timely invoicing through project milestones as required by HM Cragg's selling terms and conditions.

  • Follows up on open shipments reporting from Eaton, completes commissions claim for any outstanding, unpaid commissions.

  • Makes collection efforts on past due unpaid invoices. Maintains accurate data in HM Cragg open invoice reporting and tracking tools. Implements collections escalation processes when necessary.

  • Provides timely shipping and freight damage claims support working with customer, HM Cragg and Eaton freight and logistics managers to ensure freight claims are documented, processed and accurate.

  • Completes internal reporting, submits expenses at least weekly.

  • Perform other duties and assignments as necessary.

Requirements:

Skills/Knowledge

  • Proven experience successfully managing multiple, concurrent projects on time and on budget.

  • Proficient or can become proficient in the use vendor supplied portals.

  • Excellent communication skills (written and verbal)

  • Strong organizational skills

  • Strong knowledge of UPS equipment and installation practices

  • Ability to read and understand mechanical drawings and electrical schematics.

  • Strong technical and spatial reasoning abilities

Personal Attributes

  • Demonstrates honesty and integrity in work and relationships.

  • Demonstrates servant leadership principles with internal and external customers.

  • Demonstrates innovation/creativity in work.

  • Possesses strong work ethic and takes ownership of both company and client goals/objectives.

  • Focused on understanding, meeting, and exceeding customer expectations.

  • Focused on collaboration and teamwork for the mutual success of the company and its employees.

Posting Qualifications:

  • 4-year college degree preferred or 2 yr. technical degree plus 2 yr. of related experience- construction project management, UPS, or critical power infrastructure.

  • Two years prior project management experience preferred.

  • Knowledge of UPS products and familiarity with complementary and competitive products

  • Experienced in the use of project management or demonstrated ability to quickly learn new software.

  • Strong Knowledge of Microsoft Office (Word, Excel, PowerPoint, Visio, Outlook)