Shipping Clerk

A Shipping Clerk will be responsible for fulfilling the customers' needs by utilizing various means of communication including email, phone, and face-to-face interaction.

Responsibilities

• Creates BOL’s, COS, COO’s any docs needed for outbound shipments
• Check-in and out truck drivers ensuring drivers provide accurate load information
• Communicate and ensure drivers clearly understand company policies
• Interface with other departments as necessary (i.e., quality control, sales, purchasing, corporate)
• Ensure outgoing shipments meet and match order requirements noted within the line items and special instructions
• Provide exemplary customer service while delivering shipments to required customers
• Accounts for sealed trailers upon arrival and departure
• Ensure all documentation is accurate and pallet tags given to you by loaders match what was ordered
• Maintain files and records of all inbound and outbound shipments to appropriate online databases (i.e., QuickBase, Famous, etc.)
• Schedule appointments, answer phone calls, photocopy documents, scan, send emails, type documents, and enter data
• Work directly with both federal and county inspectors during the inspection process
• Handle multiple inquiries and requests from internal and external customers
• Ensure proper documentation is given to truck drivers transporting export orders and email or scan documents to border officials

Education and Experience

• High School Diploma or GED equivalent preferred
• Previous Shipping Clerk experience required
• Experience and other training or certification may be substituted for education

Skills

• Ability to perform repetitive tasks while sitting or standing for extended periods throughout the workday
• Able to work in a fast-paced environment while maintaining attention to detail
• Ability to maintain a high level of physicality for prolonged periods of work sitting or standing
• Bilingual in Spanish a plus
• Strong computer skills