Office Specialist

2 days ago

Syracuse, United States Davis Behavioral Health Full time
Job DescriptionJob Description

Davis Behavioral Health (DBH) is seeking a full-time Office Specialist - Front Desk worker to join its Clinical Support team and work in its Syracuse outpatient clinic.

DBH is committed to providing exemplary customer services to its clients and employees. As a member of the Clinical Support team, the Office Specialist - Front Desk positions perform essential tasks related to making clients feel welcome and valued when they check in for appointments. Office Specialists are the first point of contact for most of the DBH clients when coming for treatment and create the critical first impression.

Essential Job Functions

The Office Specialist - Front Desk must be able to perform the following essential job functions:

  • Greet clients in a prompt, warm, and friendly manner.
  • Gather client and insurance information efficiently and accurately.
  • Request, collect, and process co-pays and other payments from clients at the time of service.
  • Convey all necessary information related to the client's appointment.
  • Work within DBH's electronic medical record system and have a working knowledge of HIPAA and other privacy laws.
  • Answer telephones, screen calls, take messages, and provide information to the appropriate source, when necessary.
  • Monitor the work area to ensure that it remains safe, secure, and well-maintained.
  • Be knowledgeable about the crisis system and know when and how to activate it.
  • All other duties as assigned related to the needs of the organization.

The clinical support staff at DBH provide the first impression for its clients and play an important role in helping clients who may be struggling with their mental health, which is why providing excellent customer service in a prompt manner is critical.

Schedule
  • Monday through Thursday 7:45 am to 4:00 pm
  • Friday 7:45 am to 5:15 pm
  • 30-minute lunch 2:00 pm to 2:30 pm
Required Qualifications
  • High school diploma, or equivalent.
  • Must have reliable transportation and a valid driver's license.
  • Must complete and maintain First Aid and CPR certification.
  • All employees at DBH must successfully pass a pre-employment criminal background check as well as a pre-employment drug screening. Since Davis Behavioral Health works with Federal grants the company and its employees must comply with the Federal drug laws, including no use of medical marijuana.
Desired Skills & Abilities
  • Ability to provide exceptional customer service to DBH clients and employees.
  • Proficiently utilize required systems and/or equipment related to performing essential functions of the job.
  • Ability to work independently and effectively.
  • Ability to develop and maintain effective working relationships with colleagues and clients.
  • Ability to communicate effectively orally and in writing.
  • Ability to maintain client confidentiality.
Compensation
  • Starting pay for this position is $15.75 per hour.
Required ExperienceMinimum Qualifications

The successful candidate must:

  • Be at least 18 years old.
  • Have a high school diploma or equivalent.
  • Possess strong verbal communication skills.
  • Have demonstrated professional customer service experience.
  • Demonstrate compassion, courtesy and respect to all clients and their families.
  • Have exceptional interpersonal skills with the ability to establish immediate rapport with clients.
Desired Skills

In addition to the required minimum qualifications, the successful candidate is expected to have have the following skills:

  • Computer knowledge, including keyboarding (typing) skills.
  • Possess proficient working knowledge of Microsoft Office Suite and other computer programs.
  • Previous experience working in a medical office and/or familiarity with medical terminology preferred.
  • Experience with business office equipment (credit card machines, fax machines, printers, etc.) preferred.
Spanish

Preference will be given to candidates who are bi-lingual English/Spanish; however, this is not a requirement.

Benefits

Davis Behavioral Health, Inc. offers an incredible valuable and comprehensive benefits packages to eligible employees. A copy of the current DBH Benefits Guide is available upon request.
DBH benefits include:

Medical Insurance with multiple plan options - The current carrier and network is SelectHealth Share.

  • High Deductible Health Plan with a sizeable employer Health Savings Account contribution
  • Traditional Health Plan

Dental Insurance - The current carrier and network is Dental Select Platinum.

Vision Insurance - Offered by Opticare of Utah

Flexible Spending Account (FSA)

  • Annual healthcare spending limit: $2,750
  • Annual dependent care spending limit: $5,000

Retirement

  • Utah Retirement System participating agency
  • 401(k) - DBH matches up to 2% of annual earnings
  • Voluntary employee-funded options available (457 Plan Roth IRA)

Life and Accidental Death and Dismemberment Insurance

  • Basic Life and AD&D Benefit Amounts
  • Employee:2x your base annual earnings, rounded to the nearest $1,000, to a maximum of $300,000
  • Spouse: $10,000
  • Child(ren): $5,000 on each eligible dependent child
  • Voluntary Life and AD&D Insurance

Long-term Disability

Health Reimbursement Account offered to employees to voluntarily opt out of DBH medical and/or dental insurance

  • Up to $2,860 per year contributed by DBH after required employee contribution

Voluntary Insurance - Administered by Allstate

  • Voluntary Accident
  • Voluntary Identity Protection
  • Voluntary Critical Illness

Employee Assistance Program (EAP)

  • Offered through the SelectHealth LiVe Well program.

Davis Behavioral Health is an equal opportunity employer.


DBH Criminal Background Check & Drug Screening Disclaimer

Davis Behavioral Health is a drug-free workplace and requires all employees to successfully pass a pre-employment drug screening. DBH will not hire individuals currently using illegal drugs or abusing alcohol; therefore, making employment at DBH conditional upon successfully passing pre-employment drug screening by providing a valid sample. Candidates who are offered employment are required to report for a drug screen at an Intermountain WorkMed location within 24 hours of being requested to do so by the DBH Human Resources Department.

Davis Behavioral Health works with Federal grants and must comply with the Federal drug laws, including no use of medical marijuana.

Further, all employees at DBH must successfully pass a pre-employment criminal background check as part of DBH's licensing agreement with the State of Utah. Failure to pass either screening will result in the termination of any job offer submitted and/or employment for any individual who has started employment while the criminal background screening is in process. Pending and/or open charges will likely impact a candidate's ability to pass the pre-employment criminal background screening.



Job Posted by ApplicantPro

  • Client Services Specialist

    1 month ago

    Syracuse, United States Usherwood Office Technology Full time

    Job DescriptionJob DescriptionJOB DESCRIPTION:A successful Client Services Specialist ensures client satisfaction. This includes daily interaction with our clients, addressing inquiries and resolving issues, providing a higher level of client support for our products and services. Assist sales team and other staff to process customers’ needs. In addition...

  • Client Services Specialist

    4 weeks ago

    Syracuse, United States Usherwood Office Technology Full time

    Job DescriptionJob DescriptionJOB DESCRIPTION:A successful Client Services Specialist ensures client satisfaction. This includes daily interaction with our clients, addressing inquiries and resolving issues, providing a higher level of client support for our products and services. Assist sales team and other staff to process customers’ needs. In addition...

  • Office Specialist

    2 days ago

    Syracuse, United States Davis Behavioral Health Full time

    Job DescriptionJob DescriptionDavis Behavioral Health (DBH) is seeking a part-time Office Specialist - Front Desk worker to join its Clinical Support team and work in its Syracuse outpatient clinic.DBH is committed to providing exemplary customer services to its clients and employees. As a member of the Clinical Support team, the Office Specialist - Front...

  • Staffing Office Specialist/Staffing Coordinator

    2 weeks ago

    Syracuse, New York, United States SUNY Upstate Medical University Full time

    Job Description:The Staffing Office serves as the central hub for daily scheduling and staffing operations in specific units and departments.The Staffing Office Specialist is responsible for day-to-day staffing tasks and providing administrative support for staffing and position control within designated units/departments.This role ensures adherence to...

  • Operations Specialist

    2 weeks ago

    Syracuse, United States Syracuse University Full time

    The Operations Specialist will Lead the Academic Coordinators in the Newhouse Schools Academic Department Chairs Suite. This position will also serve as supervisor to the other Academic Coordinators and Office Coordinator in that office. Qualificat Operations Specialist, Operations, Specialist, Office Coordinator, Manufacturing, Education

  • Office Coordinator III

    3 weeks ago

    Syracuse, United States Syracuse University Full time

    Job Description The Office Coordinator serves as the initial departmental representative to incoming constituencies, and handles a variety of tasks providing operational support and general assistance. The Office Coordinator is present in the office to provide services to campus constituents.Reporting to the Community Folk Art Center’s (CFAC)...

  • Office Coordinator III

    7 days ago

    Syracuse, United States Syracuse University Full time

    Job Description The Office Coordinator serves as the initial departmental representative to incoming constituencies, and handles a variety of tasks providing operational support and general assistance. The Office Coordinator is present in the office to provide services to campus constituents.Reporting to the Community Folk Art Center’s (CFAC)...

  • Office Coordinator

    1 month ago

    Syracuse, United States Maxim Healthcare Services Full time

    Maxim Healthcare Services is hiring for an Office Coordinator (Field Support Specialist) to support our local office by executing operational tasks such as hiring and onboarding, payroll, and medical records management at a high level. Why Join Maxim: + Competitive pay, quarterly bonuses, tenured PTO program, company profit sharing, & weekly paychecks +...

  • Admissions Operations Specialist

    2 weeks ago

    Syracuse, United States Syracuse University Full time

    Job Description The Admissions Operations Specialist will oversee and inform admissions workflow from the point of inquiry through Slate (CRM) through to application processing, admissions review, decision, and processing. The Specialist will supervise the Application Specialist position within the admissions functional area of the Office of Online Student...

  • Off Duty Officer

    15 hours ago

    Syracuse, United States Security Industry Specialists Full time

    About this position: • Department: Retail • Location (City/State): Syracuse, NY • Employment Type: Part Time About us: Security Industry Specialists, Inc. (SIS) provides security solutions to some of the most recognized companies and brands in the world. We deliver services that consistently exceed those of our peers. We accomplish this through...

  • Research Support Specialist

    2 months ago

    Syracuse, United States SUNY Upstate Medical University Full time

    Job Summary: We are looking to hire a highly motivated and energetic recent graduate to join our group in the Department of Neuroscience and Physiology. The Research Support Specialist will fulfill research support duties as well as carrying out original scientific research under the supervision of Dr. Olson and senior lab personnel. The lab studies some...

  • Fulfillment Specialist

    3 weeks ago

    Syracuse, United States Avalon Document Services Full time

    Job DescriptionJob DescriptionJob Title: Fulfillment Specialist Department: OperationsReports to: Team Leader Worker category: Full TimeJob Summary:The Fulfillment Specialist reports to the Fulfillment Director and/or Team Leader during his/her shift. He/She will be responsible for processing a significant volume of medical (ROI) requests in a timely and...

  • Shipping and Inventory Specialist

    1 month ago

    Syracuse, United States United Radio Full time

    United Radio is an employee-centric organization that is in a high-growth phase. We are building a team of people who share core values of positivity, exceptional work ethic and a commitment to working smarter to get the job done. Now in our 100th year, United Radio delivers exceptional service to the electronics marketplace. United Radio’s headquarters...

  • Payor Recovery Specialist

    3 months ago

    Syracuse, United States State University of New York Upstate Medical University Full time

    Job Summary: Under the general guidance of the Manager of A/R Follow Up the Payor Recovery Specialist is responsible to review large and/or small balance open accounts receivable and obtain correct reimbursement from multiple payor sources. The Payor Recovery Specialist is expected to complete and control thorough follow-up and analysis for large scale...

  • Payor Recovery Specialist

    4 weeks ago

    Syracuse, United States State University of New York Upstate Medical University Full time

    Job Summary: Under the general guidance of the Manager of A/R Follow Up the Payor Recovery Specialist is responsible to review large and/or small balance open accounts receivable and obtain correct reimbursement from multiple payor sources. The Payor Recovery Specialist is expected to complete and control thorough follow-up and analysis for large scale...

  • Credentialing Specialist

    4 weeks ago

    Syracuse, United States TAG - The Aspen Group Full time

    The Aspen Group (TAG) is one of the largest and most trusted retail healthcare business support organizations in the U. S. and has supported over 16,000 healthcare professionals and team members at more than 1,200 health and wellness offices across 46 states in four distinct categories: Dental care, urgent care, medical aesthetics and veterinary. Working in...

  • Credentialing Specialist

    4 weeks ago

    Syracuse, United States TAG - The Aspen Group Full time

    The Aspen Group (TAG) is one of the largest and most trusted retail healthcare business support organizations in the U. S. and has supported over 16,000 healthcare professionals and team members at more than 1,200 health and wellness offices across 46 states in four distinct categories: Dental care, urgent care, medical aesthetics and veterinary. Working in...

  • Office Administrator-Syracuse, NY

    4 weeks ago

    Syracuse, United States Masis Professional Group Full time

    Office Administrator (Operations)Syracuse, NYJob description**This is a contract role, with the possibility of extension, and temp-to-hire.** Job Overview: The Office Administrator (Operations Specialist) is responsible for operational support duties such as processing and scanning incoming and outgoing mail; maintaining a file storage system; assisting with...

  • Office Administrator-Syracuse, NY

    4 weeks ago

    Syracuse, United States Masis Professional Group Full time

    Office Administrator (Operations)Syracuse, NYJob description**This is a contract role, with the possibility of extension, and temp-to-hire.** Job Overview: The Office Administrator (Operations Specialist) is responsible for operational support duties such as processing and scanning incoming and outgoing mail; maintaining a file storage system; assisting with...

  • Credentialing Specialist

    1 month ago

    Syracuse, United States TAG - The Aspen Group Full time

    The Aspen Group (TAG) is one of the largest and most trusted retail healthcare business support organizations in the U. S. and has supported over 16,000 healthcare professionals and team members at more than 1,200 health and wellness offices across 46 states in four distinct categories: Dental care, urgent care, medical aesthetics and veterinary. Working in...