Director of Operations, Wellness Office

2 weeks ago

Willis, United States PHYSIOVICTORY Full time
Job DescriptionJob DescriptionSalary: Hourly range $22-28 depending on experience and training needs

PHYSIOVICTORY Physical Therapy Redefined is looking to bring on a Director of Operations for our health and wellness office in Conroe, TX. Our clientele are frustrated with traditional medical clinics and seek out the individualized care provided in our spa-like environment. Our Physical Therapists empower patients through education, movement, and lifestyle changes. Services include physical therapy, dry needling, muscle recovery, and manual therapy. We are a self-pay private practice. 

This role requires the attention of someone who is organized, proactive, and numbers driven. In our intimate setting - working closely with the owner, staff therapist, and admin assistants or interns - it is vital to have an energetic and self-starter attitude 

You will be the first point of contact with our clients. Research shows the interaction with the front office has a direct impact on patient self efficacy - meaning, the person in this role has the opportunity to make our clients feel better before they even meet the doctors of Physical Therapy. 

 

Experience in an administrative, sales, or customer service role for a small business is preferred. This position is intended for a motivated candidate who is looking to grow with the company long term. 

 

Responsibilities:

 

Operations 

  • Lead generation and conversion 
    • Bringing a client from an interested contact to a paid evaluation.
    • Coordinating systems inside:
      • CRM: Go HighLevel
      • EMR: PracticeQ
      • Ads: Facebook Business Suite
      • Voip: OpenPhone
      • Google Workspace: Proficient in GMail, Docs, Sheets, Spaces, Tasks
      • Email Marketing: Flodesk
  • Calendar management
    • Scheduling new clients by phone, email, and text
    • Booking the plan of care after the 1st session in person or by phone
    • Collecting payment upfront and following up with open invoices
    • Maintaining accounts receivable in current status
  • Inventory
    • Ordering supplies on a regular cadence
    • Organizing files and charts
    • Assessing product in stock, client demand, profit margins

Client Liaison

  • Relationships
    • Building report from the first contact by text or phone
    • Managing the flow as clients arrive to check in and complete their session with check out 
    • Nurturing potential clients on the leads list, as well as discharged clients for reactivation
    • Requesting reviews and feedback to better reach our target audience
    • Creating an overall pleasant experience with the practice 
  • Marketing
    • Assisting with filming and collecting content for our SMM
    • Gaining approval from clients with signed release

Schedule

  • Full time; 40 hours in person
  • Weekdays; 8am to 5pm (office closed for lunch 12-1)

Salary

  • Hourly range $22-28 depending on experience and training needs

If you have worked on the business side of a fitness studio, spa, or doctor's office - you are strongly encouraged to apply for this role. Send your CV, along with an introduction, to contact@PhysioVictory.com



  • Director of Operations, Wellness Office

    2 weeks ago

    Willis, United States CareerBuilder Full time

    Job Description Job Description Salary: Hourly range $22-28 depending on experience and training needs PHYSIOVICTORY Physical Therapy Redefined is looking to bring on a Director of Operations for our health and wellness office in Conroe, TX. Our clientele are frustrated with traditional medical clinics and seek out the individualized care provided in our...

  • Receptionist/purchasing Assistant

    7 days ago

    Willis, United States R & D Marble, Inc. Full time

    Job Overview: We are seeking a detail-oriented receptionist/purchasing assistant to join our team. **Duties**: - Responsible for answering and transferring phone calls to employees - Responsible for performing clerical tasks within the office to support daily operations - Scheduling appointments - Work in various portals; order material; purchase orders;...

  • National Sales Manager

    2 weeks ago

    Willis, United States Aksa Power Generation USA Full time

    Job DescriptionJob Description LOCAL ONLY!!! WE Will not cover relocation cost at this time- If you are not in the Conroe, TX area, and will not be relocating on your own, we will not be able to move forward with your application at this time. We are looking for a high-performing Sales Director. The successful candidate will meet our customer acquisition...

  • Inside Sales Representative

    6 days ago

    Willis, United States R&D Marble Inc Full time

    Office Position in Sales located in Willis, TX - Looking for someone who is eager to learn - Excellent customer service skills - Quickbooks knowledge is a plus but is not necessary - Intermediate math skills required as you will be figuring square footages on estimates and etc. - Develop and maintain an extensive product knowledge base - Must be able to work...

  • MPD Field Supervisor

    Found in: Talent US 2 C2 - 2 weeks ago

    Willis, United States NOV Full time

    JOB DESCRIPTIONPRIMARY FUNCTION: This position contributes to the company's success by ensuring the successful development of NOV's new and existing technologies consisting of deployment, operation, and training of Client personnel to be able to do the same. The role of the MPD Supervisor is to manage and supervise the MPD Operators and Equipment Technicians...

  • Activities Supervisor

    3 days ago

    Willis, United States Equity Lifestyle Properties Full time

    With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career!ELS is hiring for the position of Activities Supervisor in Willis, Texas.What you'll do:The Activities Supervisor directs the planning and implementation of our resort activities and events. This position arranges...

  • Sign Placer Weekend Route Part-Time

    3 days ago

    Willis, United States Artisan Direct Full time

    Artisan Direct, a renowned company in the Weekend Directional Sign Business, is excited to offer a unique opportunity for a Sign Placer to become an integral part of our process. This role is pivotal in contributing to the growth and success of our well-established territory in the Willis area. We are seeking a dependable individual with their own vehicle...

  • Assistant Controller

    6 days ago

    Willis, United States ProSource Staffing Full time

    Job DescriptionJob DescriptionResponsibilities/Duties:Accounting ResponsibilitiesReview work performed by team members to ensure accuracy, identify and resolve issues and ensure compliance with U.S. GAAP and corporate policiesSupervise personnel in general ledger, A/P, A/R, settlement, inventory and fixed assets areas of the accounting departmentPerform...

  • Activities Supervisor

    2 weeks ago

    Willis, United States Equity LifeStyle Properties Full time

    With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career! ELS is hiring for the position of Activities Supervisor in Willis, Texas. What you'll do: The Activities Supervisor directs the planning and implementation of our resort activities and events. This position arranges...

  • Registered Nurse

    2 weeks ago

    Willis, United States FCM Group, LLC dba Nurse Next Door - Pearland & Kingwood Full time

    Job DescriptionJob DescriptionBenefits/PerksFlexible SchedulingCompetitive CompensationCareers AdvancementJob SummaryWe are seeking a Registered Nurse to join our team. In this role, you will primarily be creating and managing a plan of care for individual patients. You are a Registered Nurse (RN) who operates with great attention to detail and a big heart....

  • Mechanical Design Engineer

    2 weeks ago

    Willis, United States Aksa Power Generation USA Full time

    Job DescriptionJob DescriptionLOCATION: CONROE, TXLOCAL ONLY!!! WE Will not cover relocation cost at this time- If you are not in the Conroe, TX area, and will not be relocating on your own, we will not be able to move forward with your application at this time. Job description: A Mechanical Design Engineer, or Mechanical Designer, designs, develops, and...