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Dental Assistant/Front Office

3 months ago

Newtown, United States Teeth Done Better Full time
Job DescriptionJob Description

Position Type: Full-time

Schedule: 4 Day Work Week Monday-Thursday, 8:00 am - 6:30 pm (1-hour lunch break)

About Us:

TDB Labs is a trusted dental laboratory located in Newtown, PA, dedicated to providing exceptional dental solutions to our clients. We prioritize customer satisfaction and seek reliable individuals to join our team.

Job Description:

We are seeking a dependable and customer-oriented individual to join our team. The ideal candidate will possess excellent communication skills, be detail-oriented, and have a strong work ethic. The primary responsibilities of this role include answering phone calls, scheduling appointments, and delivering outstanding service to our clients. Additionally, the ability to pour models is highly desirable.

Responsibilities:
  • Entering information into dental software accurately and efficiently.
  • Answering incoming phone calls and addressing customer inquiries in a professional and courteous manner.
  • Delivering completed cases to local dental offices, with mileage reimbursement provided.
  • Collaborating with team members to manage case schedules effectively.
  • Communicating with dental professionals to coordinate case details and requirements.
  • Opening and disinfecting incoming cases
  • Packaging completed cases for shipping or delivery with attention to detail.
  • Helping manage the schedule for cases, including calling doctor's offices and ordering supplies.
Requirements:
  • Previous experience in customer service, preferably in the dental industry or doctor's office.
  • Strong interpersonal skills and a polite, professional demeanor.
  • Ability to stand for several hours at a time and lift up to 50 lbs.
  • Valid driver's license and reliable vehicle.
  • Dental knowledge or experience working in a dental office is a significant advantage.
  • Ability to work independently and as part of a team.
  • Excellent organizational skills and attention to detail.
  • As a health care company committed to the safety and well-being of both our employees and patients, we require all new hires to provide proof of COVID-19 vaccination as a condition of employment or to undergo regular COVID-19 testing.
Benefits:
  • Competitive salary and benefits package
  • Mileage reimbursement for travel (mileage reimbursement at $0.66 per mile)
  • Opportunity for growth and advancement within the company
  • Positive and supportive work environment

If you are a hardworking individual with a passion for customer service and dental care, we encourage you to apply for this exciting opportunity. Join our team and become part of a dynamic organization committed to delivering exceptional dental solutions to our clients. Please submit your resume and cover letter outlining your qualifications and relevant experience. We look forward to hearing from you

Skills:
  • General Practice
  • Scheduling

Benefits:
  • Medical
  • Vision
  • PTO

Compensation:
  • $38,000/year