Office Staff

2 weeks ago


Idaho Falls, United States Tueller Counseling Inc Full time
Job DescriptionJob Description

Office Staff


  • Must be 18 years or older
  • High School education
  • Detail-Oriented/Organizational Skills
  • Personable and friendly to clients
  • Excellent Customer/Client service

Job Description

  • Be personable and friendly.
  • Positive attitude.
  • Compliance to Company Standards, Policies and Procedures
  • Be on time for work (according to work approved schedule).
  • Answer phones, deliver messages, and collect new client information.
  • Collect insurance information and check eligibility for incoming clients.
  • Work closely with counselors to ensure that clients are scheduled.
  • Assist in tracking intakes, no-shows, failed attendance, and discharges.
  • Collect co-pays and payments from insurance and private pay clients.
  • Help maintain office cleanliness.
  • Attend required meetings as outlined by supervisor.
  • Maintain HIPAA at all times.
  • Schedule Appointments and maintain multiple calendars/schedules for Clinicians.
  • Confirm Insurance Eligibility and Authorizations.
  • Ensure Due Sheets/DNW orders are correct working with QA specialist to ensure paperwork is turned in.
  • Open and close batches every day.
  • Assist with other office duties as assigned.
  • Experience in Excel, Word helpful.

Job Type: Full-time


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