Community Coach

3 weeks ago

New York, United States Equus Full time
Job DescriptionJob DescriptionCompany Description

We help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Our committed and well-trained workforce professionals deliver comprehensive workforce solutions at integrated career centers, sector-focused centers and community, and partner sites.

Job Description

 

  • Ensure a regular program of communication, education and support to Community Partners that keeps the flow of candidates growing in both numbers and quality. Involve other Center departments as appropriate to achieve these goals
  • Regularly engage with the Community Partner staff at other Workforce1 centers to share best practices and explore opportunities to work together for increased effectiveness and efficiency
  • Communicate regularly with the Career Advisors and Account Managers about local partners who can provide services to jobseekers with barriers to employment
  • Hold Community Partner staff to performance expectations through regular formal evaluations and informal feedback
  • Enter and analyze Worksource1 data to ensure that community partner referrals are properly tracked and meet Strategic Operating Plan goals.
  • Strategically facilitate Employer-driven job placements as an active member of the Center’s senior leadership team
  • Work closely with the boroughwide team to develop, document, implement and continually refine a strategic approach to sourcing, engaging and leveraging the strengths of a wide variety of community partner organizations that can provide a steady flow of interview ready job seekers for the majority of the Center’s recruitment needs
  • Work with the Director-Sales & Recruitment to stay informed of jobs in demand and in the pipeline to best match partner referral efforts to ongoing and upcoming job orders
  • Engage all community partners on a regular basis in one-on-one dialogue about referrals and other programmatic offerings; maintain at least two contacts per organization
  • Actively stimulate and manage the inbound partner referral process, including, but not limited to, sending Weekly Job Blasts to community partners; running Fast Track orientations; and providing timely feedback to partners on all inbound referrals
  • Actively search for and engage a wide variety of educational, vocational and social service community partners whose populations can best deliver interview ready job candidates. Strategically target engagement to match the Center’s Sales & Recruitment strategy
  • Serve as the center’s community liaison, developing and communicating a deep understanding of the locality through attendance at community and partner events.
  • Identify community partners whose services can be utilized by jobseekers and coordinate with the Assistant Director-Career Advisement to establish an outbound referral process

 

Qualifications

  • At least three years of professional experience in an outreach role, preferably with government, professional or community-based organizations
  • Strong outreach skills with a demonstrated ability to thrive in environments with multiple stakeholders, frequent change, and diverse objectives
  • Ability to create buy-in and resource allocation outside direct reports
  • Excellent verbal and written communication and interpersonal skills
  • Ability to gather and synthesize information from a wide variety of people and sources
  • Excellent strategic thinking, operations and analytical skills
  • Proficiency in Microsoft Office with high proficiency in Microsoft Excel
  • Extensive knowledge and curiosity of New York City neighborhoods and community-based organizations, including the services they provide and the challenges they face
  • Ability to track and interpret quantitative metrics related to programmatic goals


Additional Information

All your information will be kept confidential according to EEO guidelines.

Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry’s best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions.

When you join Equus, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others.

At Equus we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. Equus Workforce Solutions is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, physical or mental disability, or reprisal or any other characteristic protected under state, federal, or local law.

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