SEASONAL- Dispatcher/Customer Service Coordinator

1 month ago


West Palm Beach, United States Sansone Air Conditioning Full time
Job DescriptionJob Description

Sansone Air Conditioning, a dynamic, rapidly growing home services company serving Palm Beach, Broward, and St. Lucie counties, is growing again We are seeking a highly skilled Dispatcher/Customer Service Representative to join our team at our Haverhill, FL location.

Our associates are our most important resource. They provide the sole source for our ability to meet our customer's needs.

We have set high standards for job qualification and job performance. Our associates must have strong skills and a willingness to learn and grow. We will provide training in a positive environment in which these skills can grow and expand.

You must have a positive attitude, a smile in your voice and a willingness to help as we pride ourselves on the service we provide to our customers.

This position is responsible for scheduling and dispatching HVAC Service and Plumbing Technicians by reviewing and optimizing routes, answering incoming phone calls (existing customers), providing exceptional customer service, and making sure all ticket information is entered in the computer correctly. Responsibilities will also include creating dispatch numbers for all parts ordered, following up on part orders, and scheduling appointments for part installation.

Enjoy a fun, family-oriented work environment where your efforts are recognized and greatly appreciated. Join a company that values each customer and each employee, and where every department is committed to providing exceptional service through strong teamwork. You will be given an opportunity to grow professionally, personally, and financially. We offer a very competitive salary, an impressive monthly bonus plan, incentive plans and many other family-oriented benefits. Medical, dental, vision, prescription drug coverage, company supplied life insurance, paid vacation, paid holidays and 401(k) plan with employer match are additional benefits offered.

To be successful in this role, you must possess:

  • AT LEAST ONE YEAR OF DISPATCHING AND CUSTOMER SERVICE is required
  • A professional appearance in a business casual environment
  • Excellent interpersonal skills with the ability to interact with a variety of customers
  • Strong customer-oriented attitude.
  • Able to plan and schedule work rather than just react.
  • Able to "think on your feet" to provide customers with needed information for their specific installation or repair.
  • Ability to work as part of a team.
  • Strong computer skills with a good knowledge of Microsoft office and ability to learn customer service management and scheduling / dispatch software.

APPLY TODAY for immediate consideration.



Job Posted by ApplicantPro


  • West Palm Beach, United States Sansone Air Conditioning Full time

    **Sansone Air Conditioning,** a dynamic, rapidly growing home services company serving Palm Beach, Broward, and St. Lucie counties, is growing again! We are seeking a highly skilled Dispatcher/Customer Service Representative to join our team at our Haverhill, FL location. Our associates are our most important resource. They provide the sole source for our...


  • West Palm Beach, United States Sansone Air Conditioning Full time

    Sansone Air Conditioning, a dynamic, rapidly growing home services company serving Palm Beach, Broward, and St. Lucie counties, is growing again! We are seeking a highly skilled Dispatcher/Customer Service Representative to join our team at our Haverhill, FL location. Our associates are our most important resource. They provide the sole source for our...


  • West Palm Beach, United States Sansone Air Conditioning Full time

    Job DescriptionJob DescriptionSansone Air Conditioning, a dynamic, rapidly growing home services company serving Palm Beach, Broward, and St. Lucie counties, is growing again! We are seeking a highly skilled Dispatcher/Customer Service Representative to join our team at our Haverhill, FL location.Our associates are our most important resource. They provide...


  • West Palm Beach, United States Speedy Rooter, Inc. Full time

    Give each technician the details of the service/maintenance call they are scheduled to run (“dispatch” them) - After each call, capture all the information from the technician regarding the results of the call (“debrief them”) - If the technician is running “ahead of” or “behind” schedule, the Dispatch Coordinator will contact the customer to...


  • West Palm Beach, United States Service Experts Full time

    **Overview** **Why You Should Join the Service Experts Team?** Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth.** Join us and become an EXPERT!** - Service Experts Company Perks and Benefits for...


  • West Palm Beach, United States South Florida - Service Experts Full time

    **Overview** We are looking for a part time Customer Service Specialist, hours are 4:00-9:00PM, and Sat or Sun 7:00-2:00 or 2:00-9:00 **Why You Should Join the Service Experts Team?** Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an...


  • West Palm Beach, United States Service Experts Full time

    Overview We are looking for a part time Customer Service Specialist, hours are 4:00-9:00PM, and Sat or Sun 7:00-2:00 or 2:00-9:00 Why You Should Join the Service Experts Team? Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for...


  • West Palm Beach, United States PALM BEACH FINEST TOWING II INC Full time

    Responsibilities: - Provide exceptional customer service to clients and customers - Deal with radios ,and communicate with drivers, on which calls to attend to. - Answer incoming calls and respond to customer inquiries in a professional and timely manner - Assist customers with order placement, tracking, and product information - Enter and maintain accurate...


  • West Palm Beach, United States TLC Transportation Solutions Full time

    Job DescriptionJob DescriptionJob Title: Dispatcher / Customer Service Representative / For 1ST, 2ND, or 3RD, Shifts positions available - Private Medical Transportation (Non-Emergency)Company Overview: TLC Solutions of Florida is a private non-emergency medical transportation company committed to providing safe, reliable, and timely transportation services...


  • West Palm Beach, United States TLC Transportation Solutions Full time

    Job DescriptionJob DescriptionJob Title: Dispatcher / Customer Service Representative / For 1ST, 2ND, or 3RD, Shifts positions available - Private Medical Transportation (Non-Emergency)Company Overview: TLC Solutions of Florida is a private non-emergency medical transportation company committed to providing safe, reliable, and timely transportation services...


  • Palm Beach Gardens, Florida, United States Randstad North America, Inc. Full time

    Manage incoming service calls, ensuring exceptional customer experience . Coordinate with the service operations manager for efficient technician assignments . Maintain and update the dispatch board with accurate ticket comments . Dispatch, Coordinator, Operations Manager, Customer Experience, Driver, Staffing


  • Boynton Beach, United States Customer Service Full time

    Job DescriptionJob DescriptionAbout Us:Safe Ship Moving Services is a leading moving brokerage dedicated to providing top-notch service and support to our clients. We specialize in state-to-state household goods moves, ensuring a smooth and stress-free experience. Our team is composed of highly motivated professionals who thrive in a fast-paced and dynamic...


  • West Valley City, United States Service Experts Full time

    Location: 6867 S 700 W, Midvale, UT 84047Seasonal Sales and Service Coordinator - May 25-October 18Reports To: Sales Manager, Operations Manager, Office Manager, or General Manager Status: Full-time, Regular position Category: Sales Pay: $18-$22 (Depending on experience)Join the team of experts and realize your true potential!Why You Should Join the Service...


  • West Valley City, United States Service Experts Full time

    Location: 6867 S 700 W, Midvale, UT 84047Seasonal Sales and Service Coordinator - May 25-October 18Reports To: Sales Manager, Operations Manager, Office Manager, or General Manager Status: Full-time, Regular position Category: Sales Pay: $18-$22 (Depending on experience)Join the team of experts and realize your true potential!Why You Should Join the Service...


  • West Valley City, United States Service Experts Full time

    Location:Location: 6867 S 700 W, Midvale, UT 84047Seasonal Customer Service Specialist - May 25-October 18Reports To: General Manager Status: Full-time, Seasonal position Pay: $18-$22 (Depending on experience)Schedule: Monday, Tuesday, Thursday, Friday - 7 am-5 pm Join the team of experts and realize your true potential!Why You Should Join the Service...


  • West Valley City, United States Service Experts Full time

    Location:Location: 6867 S 700 W, Midvale, UT 84047Seasonal Customer Service Specialist - May 25-October 18Reports To: General Manager Status: Full-time, Seasonal position Pay: $18-$22 (Depending on experience)Schedule: Monday, Tuesday, Thursday, Friday - 7 am-5 pm Join the team of experts and realize your true potential!Why You Should Join the Service...


  • Jacksonville Beach, United States Echo East Coast Full time

    About Us: ECHO East Coast Transportation is a leading provider of luxury passenger transportation services in Northeast Florida. We specialize in offering premium transportation experiences, ensuring our clients travel in comfort, style, and safety. With a fleet of top-of-the-line vehicles and a commitment to exceptional customer service, we pride ourselves...


  • West Valley City, United States Service Experts Full time

    Location: 6867 S 700 W, Midvale, UT 84047Seasonal Sales and Service Coordinator - May 25-October 18Reports To: Sales Manager, Operations Manager, Office Manager, or General ManagerStatus: Full-time, Regular positionCategory: SalesPay: $18-$22 (Depending on experience)Join the team of experts and realize your true potential!Why You Should Join the Service...

  • Customer Service Rep

    1 month ago


    West Sacramento, United States CABS Heating & Air Conditioning Full time

    Job DescriptionJob DescriptionAre you looking to be part of a close-knit team in the HVAC industry? CABS Heating & Air Conditioning is seeking a full-time Customer Service Rep - Dispatcher to join our growing team in West Sacramento, CA.This position offers a competitive hourly wage of $21 - $26, based on experience. Aside from earning great pay, you can...


  • Boynton Beach, United States Customer Service Full time

    Job DescriptionJob DescriptionSafe Ship Moving Services in Boynton Beach, FL is looking for one customer support to join our 39 person strong team. We are located on 200 Knuth Rd. Our ideal candidate is self-driven, punctual, and reliable.The ideal candidate:Organized in a busy office environment: able to prioritize and multitaskGreat communicator with both...