Entry Level Customer Service Assistant

1 month ago


Denver, United States Pattern Promotions Full time
Job DescriptionJob Description

Entry Level Customer Service Assistant - Think Tell Junction

Location: Denver, CO
Job Type: Full-time (38 hours per week)
Salary: $3,500 to $4,100 per month

About Us:
At Think Tell Junction, we believe in creating future managers. We offer all of our collaborators an equal opportunity to progress their careers to a higher level. Great work comes with dedication, collaboration, and genuinely caring about our client's objectives and outcomes.

Job Description:
We are looking for a motivated and customer-focused Entry Level Customer Service Assistant to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and support. This is a fantastic opportunity for individuals looking to start a career in customer service and grow within our company.

Responsibilities:

  • Respond to customer inquiries via phone, email, and chat in a timely and professional manner
  • Resolve customer issues and concerns with patience and empathy
  • Assist in processing orders, returns, and exchanges
  • Maintain accurate customer records and update account information as needed
  • Collaborate with other departments to ensure customer satisfaction
  • Provide feedback to improve customer service processes and experiences
  • Support the senior customer service team in daily operations

Qualifications:

  • High school diploma or equivalent; associate’s or bachelor’s degree preferred
  • Excellent communication and interpersonal skills
  • Strong problem-solving abilities and attention to detail
  • Ability to work well in a team environment
  • Basic computer skills, including proficiency in MS Office
  • Positive attitude and a willingness to learn

Benefits:

  • Competitive salary
  • Health, dental, and vision insurance
  • Paid time off and holidays
  • Opportunities for career advancement
  • Supportive and friendly work environment

Join us at Think Tell Junction, where your commitment to customer service can lead to a rewarding career. Apply today and take the first step toward becoming a future manager with us



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