Customer Service Representative Level II

2 weeks ago


Saint Charles, United States Propper International Sales Full time
Job DescriptionJob Description

Customer Service Representative - Level II

Hiring Urgently Offering a $200 sign on Bonus

Monday - Friday 8a-5p, On-Site

ON-SITE: St. Charles, MO

What can Propper offer you?

We are offering a full time, on-site position with a reasonably flexible schedule, located at our headquarters office in St. Charles, MO. This Customer Service Representative - Level II position hourly wages start at $20.00/hr plus the opportunity to earn yearly bonuses. (Starting wages depend on experience) In addition to competitive wages and bonus potential, Propper also offers a fully comprehensive benefits package to include Health and Wellness (medical, dental, vision, HSA, FSA, etc); Paid Time Off Program (that begins on your first day) and 8 paid Holidays; and Financial Security Benefits (401K, Life Insurance, Short/Long Term Disability (Employer paid and supplemental). Propper also recognizes the health needs of their employees and have a gym onsite for all employees to use free of charge. Propper also offers opportunities for career advancement. It takes many departments working together to be successful. Getting a start in customer service is a great way to learn all about our products from how they are made all the way through to delivering them to the customer.

Our focus is on our employees first. After all, without the employees, Propper would not exist. So we strive for a healthy work-life balance and professional personal growth. The positive team based, down to earth culture makes Propper a place you want to come in and do great things with.

WHO IS PROPPER:

We got our start in 1967 with a contract for the U.S. Navy, manufacturing the iconic "Dixie Cup" hat worn by U.S. sailors. Over the decades, we've supplied more than 120 million garments to the U.S. Department of Defense, law enforcement agencies, and the public safety community.

You may not have heard of us, but you've definitely seen our work.

Our heritage informs how we operate. We are a retail brand, but we still think like a contract manufacturer. Contracts aren't won by selling a particular lifestyle, telling unique stories, or appealing to emotion. They are won with features, quality, and demonstrable value. Contracts are won on the concrete.

This mentality drives every aspect of our production. Make it Work. Make it Last. Make it Real. Or don't make it at all.

What does a typical day as Customer Service Representative I look like?

While no two days look the same, our main focus is simple, the customer experience. From the moment of the first "Hello" to the very last "Have a nice Day", Propper strives to create and maintain a superior customer experience. The majority of the day will be spent tending to customer's questions regarding our products, services, pricing and shipping. You will learn to utilize multiple platforms, portals and software to enhance your efficiency for order entry, gathering customer information, product information and researching when issues arise. There will be times you will be researching billing errors and tracking packages. While building long term customer relationships will be your focus, Propper also encourages you to build internal working relationships throughout the company. So you have the best of both worlds; to work individually and work in a team environment with other customer service representatives as well as working with other departments such as marketing, merchandising and IT and many more departments.

Education, Experience, and Licensing Requirements:

  • High school diploma or GED
  • 3 year of customer service experience preferred
  • Strong written and verbal communication
  • Proficient in Microsoft Office Suite
  • ERP /CRM Software experience a plus
  • Self-Starter
  • Detail oriented

If you want to join Propper's team and give our customers the best experience there is, Apply Now



  • Saint Charles, Missouri, United States Circle K Full time

    Store : 2702 Droste Rd, St Charles, Missouri 63301Availability - Shift/Days Flexible AvailabilityCustomer Service RepresentativeWe want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.As a Customer Service Representative, you...


  • Saint Charles, United States Healthcare Linen Services Group Full time

    **PURPOSE**: The Inside Customer Service Representative is responsible for managing communication between laundry operations and customers by providing proactive and professional customer service.**JOB SUMMARY**: Primarily responsible for ensuring that the company goals and objectives are met in a timely and accurate manner.**QUALIFICATIONS**: - Must be...


  • Saint Charles, United States GCH Employee Leasing Inc. Full time

    **_Customer Service Representative_** Bema Incorporated, a recognized leader in the flexible packaging industry, is looking for an experienced Customer Service Representative with a proven track record in supporting a fast-paced organization. Bema encourages innovation from its associates, employs the latest technology and has aggressive expansion...


  • St Charles, United States Mosquito Authority Full time

    Do you love engaging with people and being part of a supportive team? Do you strive to provide high quality customer service to every customer you meet? Then this is the ideal position for you! As a Customer Service Representative at Mosquito Authority, you will play an integral role in maintaining loyal customer relationships. Our Customer Service...


  • Saint Charles, United States FTL Finance Full time

    Job DescriptionJob DescriptionThe Bilingual Customer Service Representative is responsible for completing customer service and administrative duties that pertain to consumer financing. FTL Finance is a nationwide consumer financing company on a mission to help HVAC and home improvement contractors grow their businesses. We believe financing should be easy...


  • St Charles, United States Associate Staffing Full time

    Responsibilities: Process customer claims efficiently and accurately. Handle incoming calls from customers, providing assistance and resolving inquiries. Respond to customer emails promptly and professionally. Maintain a high level of customer satisfaction through effective communication and problem-solving. Collaborate with team members to ensure...


  • Saint Charles, United States St. Charles CDJR Full time

    Job DescriptionJob DescriptionService BDC Representative Here at St. Charles Chrysler Dodge Jeep and Ram, we are currently looking for 2 Service BDC Representatives, either full-time or part-time, to join our team!In our Service BDC office, we take care of getting our customers scheduled for the appropriate services needed.On a daily basis, the...


  • Saint Charles, United States Shars Tool Company Full time

    **Position is in St Charles 60174** **Job duties include but are not limited to**: - **Answering customer phone calls**: - **Tracking back orders**: - **Processing phone orders**: - **Processing returns**: - **Shipping and freight quotes**: - **Processing warranty claims**: - **No cold calling required**: - **Familiarity with ecommerce...


  • Saint Simons Island, United States TMA Georgia Inc Full time

    Job DescriptionJob DescriptionSalary: $12-$14/hourDo you love engaging with people and being part of a supportive team? Do you strive to provide high quality customer service to every customer you meet? Then this is the ideal position for you!As a Customer Service Representative at Mosquito Authority, you will play an integral role in maintaining loyal...


  • Lake Charles, United States U-Haul Full time

    Location: 1011 Hwy 14, Lake Charles, Louisiana 70601 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...


  • Lake Charles, United States Freeman Holdings Group Full time

    Do you enjoy working in a fast-paced environment where no two days are the same? Want to work in the aviation services industry with private jets? Is the customer #1 in you? Interested in a complete benefits package including medical, dental, vision, paid time off, matching 401K, and bonuses along with competitive pay? Then you will love being a valued part...


  • St Charles, United States Work With Your Handz Full time

    Sparks Fly: Join Our Team as a Customer Service Rockstar in the Electrical Trade Explore career opportunities with us! Join our established electrical services team in St. Louis. With a legacy of 30+ years, we prioritize delivering excellence to our residential and commercial clients. Become a valued team member, where your contributions are acknowledged and...


  • Saint Augustine, United States Lickety Split Air, Plumbing, Electric Full time

    Job DescriptionJob DescriptionLickety Split Air, Plumbing, Electric is looking for a Customer Service Representative to join our growing team. If you have a great personality and enjoy helping people by providing great customer service, then this could be the job for you! The Customer Service Representative will need to have an outgoing personality, be great...


  • Saint Louis, United States MSI Full time

    Job DescriptionJob DescriptionWe are seeking a dedicated and enthusiastic Customer Service Representative to join our team. In this role, you will be responsible for providing prompt and professional assistance to event participants, donors, sponsors, and other stakeholders. The ideal candidate will have excellent communication skills, strong problem-solving...


  • Lake Charles, United States ACE Air Conditioning INC Full time

    Overview: Looking to TRADE UP to a better opportunity? Ace Air Conditioning is looking for a self-motivated individual with a positive attitude to join our growing and dedicated Customer Support team. The Customer Service Representative is paid hourly plus opportunity for spiffs and commissions. ? Why join our team: We care for our employees' well-being and...


  • Saint Petersburg, United States JBCPlatform Full time

    Job DescriptionJob DescriptionJob Title: Customer Service RepresentativeDuration: 6/3/24 – 9/6/24 (extensions anticipated)Hours: M-F 40 hrs/wk (9 am – 5 pm)Location:  St. Petersburg, FL 33716 (Fully onsite until 90 days then can be hybrid)Position Overview: The Customer Service Representative (CSR) provides comprehensive customer service directly to a...


  • Saint Paul, United States Planet Fitness - PF Baseline Fitness Full time

    Job DescriptionJob DescriptionJob SummaryThe Customer Service Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.Essential Duties and ResponsibilitiesCustomer Service Representative greets members, prospective members and...


  • Lake Charles, United States Cash Cow - Louisiana Full time

    **Job Scope**: Start your career in the consumer finance industry with an industry leader. We give you the skills and experience needed to begin a solid professional career in the Title, Payday and Signature Loan industry. The role of Customer Service Representative is the first point of contact for our customers. Our Customer Service Representatives learn...


  • Charles Town, United States The Specialty Companies Full time

    Job DescriptionJob DescriptionWe are looking for a Rockstar Customer Service Rep who loves to be organized!  You know who you are!  This person provides telephone and in-person assistance to our valued clients. He or she provides exceptional service to our customers by answering inquiries about our products and services and/or resolving issues or concerns...


  • Saint Louis, United States GOETZ INSURANCE AGENCY, LLC DBA GLOBALGREEN INSURANCE Full time

    Job DescriptionJob DescriptionFull description:Goetz Insurance Agency, Inc looking for motivated, detailed-oriented Licensed Insurance Agency Sales / Customer Service Representatives with outstanding customer service skills for our Agency. We are a small family owned business that is looking to expand! Responsibilities: Solicit new business and maintain...