Medical Collections Specialist
2 weeks ago
- 401(k)
- Health insurance
- Paid time off
Job Summary
We are seeking a Collection Specialist to join our team. In this role, you will monitor accounts to identify outstanding payments and communicate with patients and insurances regarding the collection of those funds. The ideal candidate has excellent negotiation and interpersonal skills and the ability to work with limited supervision.
Responsibilities
- Review accounts to discover overdue payments
- Research information and historical data on accounts
- Communicate with Insurance and Patients regarding overdue accounts
- Collect payments and issue refunds
- Maintain accurate documentation of account status and collection efforts
- Report on collection activity and present to management
- High school diploma/GED required, a college degree is preferred
- Previous experience as a Collection Specialist or in a similar position
- Knowledge of Insurance collection laws and regulations
- Familiarity with Microsoft Office, Excel, and computer databases
- Ability to work well under pressure
- Excellent communication and negotiation skills
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