UX Designer
1 month ago
Help drive amazing User Experience Design for our client’s eCommerce platforms and Web ecosystem across BtB, DtC and BtBtC, translating strategy and complex product goals into effective brand experiences and clean, smart design solutions to delight the end users and drive business results. Understanding the needs of our customers and end users, and communicating this effectively to the rest of the company. This is a hands-on role that will cover a wide range of responsibilities, from user research to large feature initiatives to iterative product enhancements for both B2B and B2C platforms.Principal Duties and Responsibilities:
- Design based upon user experience initiatives for the business, working with UX Design Lead, Global IT, Marketing Agency, freelancers, and/or internal designers, to create consumer and professional experiences for ecommerce and connected product applications. Design interfaces and experiences that balance creative and conceptual thinking with sensitivity to user-centric design and brand experience.
- Produce journey maps, sitemaps, wireframes, mockups, prototypes, and design specifications, and work with IT and QA teams to ensure specifications are implemented correctly.
- Champion data-driven decisions, managing qualitative user research as well leveraging Google Analytics to identify gaps and opportunities in the UX and user journeys.
- Manage the design process, drive decisions, track issues, and assist in estimating resource needs and schedules.
- Influence feature development by working with business, IT and QA teams to advocate for the prioritization of design centered changes, refinements, and improvements.
- 3+ years of relevant industry experience
- Bachelor's degree in Design or equivalent practical experience
- Demonstrated expertise in design thinking/human-centered design
- Portfolio highlighting multiple projects that demonstrates experience crafting usable digital interfaces
- Proficiency with design and prototyping tools such as Figma and Invision as well as Adobe Creative Suite
- Experience with qualitative user research
- Experience leveraging Google Analytics or similar tagging to guide UX decisions
- Experience mentoring and providing feedback and direction to other designers
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