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BDC Customer Care Specialist

5 months ago

Liverpool, United States Great Lakes Honda City Full time
Job DescriptionJob DescriptionGREAT LAKES HONDA CITY IS HIRING DUE TO HIGH SALES VOLUME  We are looking for a BDC Customer Care Specialist to join our growing team The right candidate will have excellent interpersonal and communication skills and the ability to successfully educate customers on our product and feature offerings.   This position pays an hourly rate of $15.00 plus commission  Compensation range of  $38K-$55K annually Benefits
  • Health, Vision, Dental and Life insurance
  • Vacation and paid sick time 
  • 401(k)
  • Opportunities for growth
Hours
  • Must be available evenings Monday-Thursday until 7:30pm and every 3rd Saturday
  • Full time position - 40 hour work week
Responsibilities
  • Promote and seek out opportunities to deliver a top-notch customer experience
  • Interact with customers to identify their individual needs and opportunities for new/used cars sales presentation
  • Work closely with the BDC Manager and other BDC sales personnel to ensure sales lead opportunities are accounted for and appropriate notes are made in the CRM
  • Act as a member of the BDC team, which includes cross-training for internet lead and incoming/outgoing telephone sales prospecting roles
Qualifications
  • Sufficient reading skills to analyze and interpret general business inquiries
  • Strong verbal and written communication skills 
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.