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Restaurant Manager

2 months ago

Folly Beach, United States Avocet Hospitality Group Full time
Job DescriptionJob Description

WHO WE ARE:

Tides Folly Beach is a beachfront hotel driven and defined by a singular passion: community. We go above and beyond to provide an expectation-exceeding, smile-inducing, memory-making experience for our community of guests. Internally, we focus on building a strong, tight-knit team community through growth, support, camaraderie, and pride. We embrace the community, culture, and spirit of Folly Beach while also being a steward in the evolution of the town as a coastal destination.

Pier 101 Restaurant & Bar

Located just 10 miles from Charleston, South Carolina, beach lovers have been partying at the Folly Beach pier since the 1930’s. It is our goal with Pier 101 Restaurant & Bar to bring back the carefree, easy going, beach vibes from the piers of the 1930’s, 1940’s, 1950’s, 1960’s and 1970’s. Much of our menu and décor is intended to reflect these decades gone by. We hope you enjoy cold drinks, fried seafood and live music at the Edge of America on Folly Beach

JOB TITLE: RESTAURANT MANAGER

DEPARTMENT: FOOD AND BEVERAGE

LOCATION: PIER 101

REPORTS TO: GENERAL MANAGER

POSITION SUMMARY:

A Restaurant General Manager hires staff such as servers, cooks and dishwashers, creating standards of job performance for these new hires. Monitor the quality of food, service and presentation in the restaurant, coach employees so as to enhance guests’ experiences at the restaurant. At the busiest times, they should take on any task in the restaurant with ease, whether cooking, serving or cleaning. They should handle high-stress situations calmly and with good judgment to please customers and keep staff focused on their daily goals. They may need to handle food supply orders, scheduling of staff, payroll and the overall budget.

While no job description can possibly provide a comprehensive list of job duties, the following is a summary of the major responsibilities for the position.

MAIN DUTIES AND RESPONSIBILITIES:

  • Ensure new staff members comply with company policies.

  • Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis

  • Empowers employees to provide excellent customer service

  • Train staff to follow restaurant standards and procedures.

  • Maintain safety and food quality standards.

  • Keep customers happy and handle their complaints.

  • Make schedules.

  • Keep track of employees' hours on ADP.

  • Record payroll data.

  • Keep open lines of communication between management and staff.

  • Fosters open communication with BOH and FOH staff

  • Manages inventory efficiently, accurately, and in a cost-effective manner

  • Provide effective leadership, coaching, and management to all staff members

  • Budgeting, P&L and inventory management

  • Oversees the financial aspects of the department including budgeting and inventory management

SUPERVISORY RESPONSIBILITIES:

Barback, Server Assistant, Bartenders, Servers, Lead Bartender, Lead Server, Assistant Restaurant Manager, Host, Lead Host, Food Runner.

JOB REQUIREMENTS:

Education: 4 year college degree preferred

Experienee: 5+ years restaurant experience. At least 2-3 years of experience in restaurant management.

Skills:

  • Strong customer service skills.

  • Excellent team management skills.

  • Must be able to communicate effectively with your team and customers.

  • Ability to thrive in a fast-paced work environment.

  • Ability to multitask.

  • Attention to detail

  • Flexibility.

  • Good interpersonal skills.

  • Excellent analytical, decision making and problem-solving skills.

  • Strong communication and organization skills.

  • P&L and budgeting experience

WORKING CONDITIONS:

The working conditions described below are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Equipment to Be Used: POS System, Desktop Computer

Physical & Mental Requirements:

  • Must be able to lift 40+ lbs.

  • Must be able to support yourself for a full shift without assistance.

  • Must be able to work in high stress situations and not get flustered.

Work Environment:

  • Must be able to work 40+ hours in a week.

  • Fast-paced environment.

  • May be required to work weekends, holidays, and special events.

  • Must dress appropriately for shifts as you will be interacting with guests

LOCATION: 1 Center Street, Folly Beach SC, 29439

BENEFITS:

  • A culture that values passion, individuality, and fun

  • Opportunities for internal growth and development

  • Paid Time Off (PTO)

  • Paid holidays

  • Earned Wage Access through PayActiv- access to your earned wages before payday

  • Affordable medical, dental, & vision insurance plans

  • Company provided life insurance

  • Short & Long Term Disability and Accident and Critical Illness Insurance

  • Traditional 401(k) & Roth 401(k) with employer matching of up to 3.5%

  • Tuition Assistance

  • Referral program

  • Employee Assistance Program

  • Discounts at all Avocet-owned hotels & restaurants

EOE / DFWP