Quality Control Manager

4 weeks ago

Coeur d'Alene, United States Selkirk Sport Full time
Job DescriptionJob Description

About Selkirk Sport

Selkirk Sport is the market leader in the fast-growing industry of Pickleball. Our mission is to fuel Pickleball players obsession by creating Pickleball's premier products and ecosystem. Not only does this apply to delivering the foremost in creative excellence through high-performance equipment, Selkirk Sport strives to improve the pickleball community as a whole through a variety of grass-roots programs, professional athlete support, and supporting local non-profits & schools.

We house a variety of Pickleball brands such as Selkirk Labs (R&D concept paddles), SLK by Selkirk (for the next generation of players), PlayPickleball.com (resources & tools for players), and Selkirk TV (Pickleball matches, lessons, and shows). We establish and promote the genuine integrity of the family-oriented, close-knit community that is at the heart of pickleball. As we promote the sport, we redefine how the world views pickleball and inspire every generation to participate.

Why Join The Team

Pickleball is the fastest growing sport in the US and we need people to help support us through the growth. We are a fast-paced, agile company with a collaborative management style. We need people who can take charge, problem solve, be focused, and complete tasks while being a stickler for the details. We also want a fun personality that enjoys getting results.

Job Summary:

We are seeking a diligent and experienced Quality Control Manager to oversee our Quality Management System (QMS) at our USA manufacturing/warehouse facility. The ideal candidate will possess a strong understanding of quality control methods, an aptitude to develop lean processes, excellent organizational skills, and strong technical acumen. Additionally, the QC Manager may be required to liaise with overseas partners to ensure consistent quality standards across all locations.

Responsibilities:

  • Develop and implement quality control procedures to ensure compliance with regulatory standards and internal requirements.
  • Oversee the day-to-day operations of the Quality Management System at the USA manufacturing/warehouse facility.
  • Conduct regular inspections and audits to identify areas for improvement and ensure adherence to quality standards.
  • Create and maintain documentation related to quality control processes, including inspection reports, corrective action plans, and SOPs.
  • Collaborate with cross-functional teams to address quality issues and implement corrective actions.
  • Train staff on quality control procedures and ensure compliance with established protocols. Currently, there is one direct report.
  • Evaluate and monitor supplier performance & shipments to ensure raw materials and components meet required quality standards
  • Coordinate with external auditors and regulatory agencies during inspections and audits.
  • Perform Failure Mode and Effects Analysis (FMEA) to identify potential risks in new products and processes, assess their impact, and develop mitigation strategies.
  • Oversee the traceability process to ensure accurate tracking of materials and components.
  • Regularly report quality control progress and challenges to senior management and relevant stakeholders, providing actionable insights and recommendations.
  • Collaborate with the IT team to develop and implement technology-driven processes and data analysis methods.
  • Monitor and analyze quality metrics to track performance and identify trends.
  • Identify opportunities for process optimization and efficiency improvements within the quality control function.
  • Assist with quality control initiatives for overseas partners, as needed.

Qualifications:

  • Relevant experience in Quality Management, Engineering, and Manufacturing.
  • Proven experience in quality control management, preferably in a manufacturing environment.
  • Strong knowledge of quality management principles, practices, and regulatory requirements.
  • Proficiency in Microsoft Excel including developing complex formulas and spreadsheets
  • Strong technical acumen with experience in utilizing modern technology tools and software to drive efficiency and effectiveness in business processes.
  • Typing speed of 40 words per minute or higher is required.
  • Experienced people manager.
  • Excellent analytical and problem-solving skills with a keen attention to detail.
  • Proficiency in documentation and record-keeping, with experience in managing audit documentation.
  • Effective communication skills, with the ability to collaborate with cross-functional teams and external stakeholders.
  • Industrial engineering experience is a plus.
  • Experience with ISO 9001 or similar quality management systems is a plus.
  • Ability to work independently and prioritize tasks in a fast-paced environment.
  • Familiarity with Lean, Six Sigma or other continuous improvement methodologies is a plus.
  • Willingness to travel occasionally to oversee quality control processes at overseas partner locations.

Our hiring process

  • Conduct an initial phone interview
  • Complete an assessment test
  • Conduct interview(s) | 1-2+ as necessary
  • Call references
  • Send offer letter
  • Hire & onboard with training

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