Current jobs related to Client Service Representative - Grand Rapids - CU*Answers
-
Client Service Representative
1 week ago
Grand Rapids, Michigan, United States Rose Pest Solutions Full timeJob Title: Client Service RepresentativeRose Pest Solutions is seeking a highly skilled and detail-oriented individual to fill the role of Client Service Representative. As a key member of our Service Center team, you will be responsible for providing exceptional client service, coordinating service requests, and ensuring seamless communication between...
-
Client Service Representative
2 days ago
Grand Rapids, United States VCA Animal Hospitals Full timeWe are looking for a Client Service Representative (CSR) to join our team as we launch our BRAND-NEW hospital -- VCA Knapp's Corner Animal Hospital! The creation of VCA Knapps Corner focused on two essential elements: our patients and our clients. This will provide a distinctive approach to ensuring that our clients receive the best possible experience!...
-
Client Service Representative
9 hours ago
Grand Rapids, United States Mixed Staffing and Recruiting Full timeJob Description Purpose Manage large amounts of incoming calls, generate sales leads, identify and assess customer's needs to achieve satisfaction for Sparkle and Shine Cleaning Services of West MI. This job will build sustainable relationships and trust with customer accounts through open and interactive communication. Handling customer complaints,...
-
Client Service Representative
1 month ago
Grand Rapids, United States CU*Answers Full timeDescription POSITION SUMMARY The Client Service Representative is responsible for answering incoming calls and triaging the clients need for appropriate resolution and/or escalation. The Level 1 Representative is a client facing support role and supports credit unions as it relates to software inquiries. Part Time Shift: Wednesday: 12:30 pm - 4:30 pm,...
-
Client Service Representative
2 months ago
Grand Rapids, United States CU* Answers Full time $16POSITION SUMMARY:The Client Service Representative is responsible for answering incoming calls and triaging the clients need for appropriate resolution and/or escalation. The Level 1 Representative is a client facing support role and supports credit unions as it relates to software inquiries. ESSENTIAL JOB FUNCTIONS:Provide day-to-day software support to...
-
Customer Service Representative
2 weeks ago
Grand Rapids, Michigan, United States Triad Service Center Full timeJob OpportunityWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Triad Service Center in Grand Rapids, MI.This is a full-time position with a well-established company that is continuously growing. As a Customer Service Representative, you will be responsible for providing exceptional customer service, working...
-
Client Service Representative
3 weeks ago
Cedar Rapids, Iowa, United States Covenant Family Solutions Full timeAbout the RoleCovenant Family Solutions is seeking a skilled Client Call Center Representative to join our team. As a key member of our client services team, you will play a vital role in connecting clients with the services they need.Key ResponsibilitiesProvide exceptional customer service to clients seeking therapy and medication management services.Verify...
-
Client Services Liaison
3 weeks ago
Grand Rapids, Michigan, United States Arbor Circle Corporation Full timeJob OverviewArbor Circle Corporation is seeking a highly skilled Client Services Representative to join our team. As a key member of our organization, you will play a vital role in providing exceptional customer service to individuals accessing and participating in our services.Key Responsibilities:Deliver outstanding customer service through phone,...
-
Customer Service Representative
4 weeks ago
Grand Rapids, Michigan, United States Gordon Food Service Full timeJob SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Gordon Food Service. As a key member of our store team, you will be responsible for providing exceptional customer service, operating equipment, and maintaining a clean and organized store environment.Key ResponsibilitiesCustomer Service:...
-
Client Service Representative
1 month ago
Cedar Rapids, Iowa, United States COVENANT FAMILY SOLUTIONS, LLC Full timeAbout the RoleWe are seeking a highly skilled and compassionate Client Service Representative to join our team at Covenant Family Solutions, LLC. As a key member of our client-facing team, you will play a vital role in delivering exceptional customer service and ensuring a seamless experience for our clients.Key ResponsibilitiesClient Interaction: Spend 90%...
-
Customer Service Representative
5 months ago
Grand Rapids, United States Snelling Full timeSnelling is looking for Excellent Customer Service Representatives to join the banking/mortgage industry. The responsibilities of this position include: handling customer inquiries made via telephone, email, live chat or other electronic means. By using job knowledge and the information available, this position will make every effort to answer customer...
-
Customer Service Representative
3 weeks ago
Grand Rapids, Michigan, United States Triad Service Center Full timeJob OpportunityWe are seeking a highly skilled and motivated Service Assistant to join our team at Triad Service Center in Grand Rapids, MI. As a Service Assistant, you will play a critical role in providing exceptional customer service and support to our clients.Key Responsibilities:Discuss service, parts, and repair needs with techniciansWork through...
-
Customer Service Representative
3 weeks ago
Grand Rapids, Michigan, United States FASTSIGNS #280601 Full timeCustomer Service RepresentativeFASTSIGNS #280601 is seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, building strong relationships with clients, and driving sales growth.Key Responsibilities:Provide...
-
Customer Service Representative
1 week ago
Grand Rapids, Minnesota, United States Millennium Information Services Full timeJob Title: Customer Service RepresentativeMillennium Information Services, Inc. is a leading provider of insurance outsourcing solutions. We offer high-quality inspections and process solutions to the property and casualty industry.We have a full-time opening for a Customer Service Representative in the Itasca area. This position is a permanent...
-
Customer Service Representative
2 weeks ago
Grand Rapids, Michigan, United States FASTSIGNS #280601 Full timeCustomer Service RepresentativeFASTSIGNS #280601 is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, building strong relationships with clients, and driving sales growth.Key Responsibilities:Provide...
-
Customer Service Representative
3 weeks ago
Grand Rapids, Michigan, United States FastSigns Full timeCustomer Service Representative Job DescriptionFASTSIGNS is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our team, you will be responsible for providing exceptional customer service, building strong relationships with clients, and driving sales growth.Key Responsibilities:Provide top-notch...
-
Customer Service Representative
2 weeks ago
Grand Rapids, Michigan, United States Apollo Consulting Group Full timeJob Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for managing customer accounts and providing exceptional service to our clients.Key Responsibilities:Execute customer-facing promotional...
-
Customer Service Representative
4 weeks ago
Grand Rapids, Michigan, United States Graebel Companies Full timeJob Title: Customer Service Representative Job Summary: Graebel Companies, Inc. is seeking a highly skilled Customer Service Representative to join our team. As a key member of our relocation division, you will be responsible for providing exceptional customer service to our clients and their employees. Responsibilities: * Manage a caseload of...
-
Customer Service Representative
2 weeks ago
Grand Rapids, Minnesota, United States Itasca Bank & Trust Co Full timeJob Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Itasca Bank & Trust Co.Job SummaryThe Customer Service Representative will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving any issues in a...
-
Customer Service Representative
3 days ago
Grand Rapids, Michigan, United States FASTSIGNS #280601 Full timeCustomer Service RepresentativeAbout the Role:We are seeking a highly skilled and motivated Customer Service Representative to join our team at FASTSIGNS #280601. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Provide timely and effective support to customers via...
Client Service Representative
3 months ago
POSITION SUMMARY
The Client Service Representative is responsible for answering incoming calls and triaging the clients need for appropriate resolution and/or escalation. The Level 1 Representative is a client facing support role and supports credit unions as it relates to software inquiries.
ESSENTIAL JOB FUNCTIONS
- Provide day-to-day software support to customers via the telephone. Research problems as necessary and provide resolutions to customers. Escalate calls according to department expectations to Level 2/ Account Executive or other teams as outlined.
- Research and document software problems and forward them to Account Executive for processing.
- Take responsibility for increasing job knowledge, familiarity with credit union operations, and training and problem-solving skills.
- Maintain a positive contribution as a member of the Client Service team and complete all tasks assigned by management to meet team objectives.
- Provide on-site support and training as needed
JOB QUALIFICATIONS
- High School graduate or equivalent is required.
- Experience and skill using CU*Answers software to handle day-to-day credit union operations.
- Familiarity with credit union operations is preferred.
- Excellent verbal communication and telephone skills.
- Must be available as assigned during off-hours to assist with any problems encountered by clients.
- Ability to use discretion when dealing with sensitive or confidential data.
CU*Answers is an Equal Employment Opportunity employer that supports the unique perspectives and experiences from all employees and supports a collaborative community spirit. All qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any status or condition protected by applicable federal, state or local laws.
Requirements: