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Bell Person

4 months ago

Anchorage, United States Alyeska Resort Full time
Job DescriptionJob Description

Bell Person

Responsible for Serving Resort guests by performing the following duties.

Main Duties:

  • Escort incoming hotel guests to rooms, assists with hand luggage, and offer information pertaining to available services and facilities of Resort, local points of interest, and events.
  • Park guest vehicles in Valet lot.
  • Explain features of room such as operation of television, safe, locks, and how to place telephone calls.
  • Transfer guest luggage, trunks, packages, and other baggage to guest room or loading area.
  • Arrange for outgoing freight, express or mail shipments, computes charges, tags article, and records information, such as addressee, addressor, carrier, and charges, on specified forms.
  • Supply guests with travel information such as transportation rates, routes, and schedules.
  • Greet arriving and departing guests and answer inquiries or direct to proper person.
  • Arrange for cleaning, laundering, and repair of guests' clothing and other items.
  • Compute charge slips for services rendered guests and forwards slips to bookkeeping department.
  • Inspect guest room to ensure furnishings are in order and supplies are adequate.
  • Deliver messages and run errands; deliver packages, suitcases, and trunks.
  • Keep record of calls for service.
  • Tidies lobby and bell stand.
  • Set up display tables, racks, or shelves and assist in unpacking and arranging public area displays.
  • Assist other departments as needed, including delivering room service orders.
  • Maintain necessary files for Bell Captain and perform light clerical duties.
  • Perform related services as requested by guest or Bell Captain.

Why Alyeska?

Alaska is an incredible place and Girdwood is a friendly, lively town where residents value both outdoor adventure and community spirit. Alyeska Resort offers the type of atmosphere where our employees are able to work hard and play hard, and are encouraged to share their enthusiasm with our guests.

Offering year-round and seasonal opportunities, working at Alyeska Resort is both rewarding and exhilarating. Whether you are a seasoned hospitality or ski resort professional, or just starting out with an avid interest in ski area management or travel tourism, we invite you to review current career opportunities and check back often as we are always seeking great talent.

Alyeska Resort offers many exciting career opportunities, beautiful surroundings and exciting employee benefits including:

  • Vision, Dental, and Medical Insurance for regular full-time employees
  • Paid holiday and paid time off (Vacation and Personal)
    • Free Season Pass for employees and qualified dependents
    • Roth 401(k) and 401(k) Retirement Savings Plan
    • Discounts for rooms at The Hotel Alyeska and affiliate hotels
    • Discounts in Resort restaurants, shops, and Nordic Spa

Skills/Requirements: 

  • Ability to communicate with all ages of guests, along with all levels of colleagues and leadership.
  • High school diploma or general education degree (GED); one to three months related experience and/or training.
  • Prior experience in hotel or tourism industry preferred. Clean driving record required.
  • A successful candidate must be able to perform each essential duty satisfactorily.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Alyeska Resort is an Equal Opportunity Employer and a Drug-Free Workplace. All resort employees must possess current documentation showing they are eligible for employment in the United States. Alyeska Resort accepts applications for currently available positions only, and does not accept applications for “general employment.” Preference may be given to local candidates, as relocation may not be available.