Data Entry and Operations Coordinator
2 months ago
Input data to build quotes, light phone work, base + commissions can equal to $14 to $20 an hour.
Property and Casualty and life and health license not required, but encouraged.
Bilingual is a PLUS
Benefits
Hourly Base Salary + Bonus Opportunities
Retirement Plan
Career Growth Opportunities
Mon-Fri Schedule
Responsibilities
- Determine customer requirements and expectations in order to help the customer identify specific products and solutions
- Perform risk analysis and underwriting
- Refer unresolved customer grievances or complex customer interactions to senior team member
- Implement/adhere to company and Agency guidelines
- General customer service duties as presented
- Performs other duties as assigned
Requirements
Business Results: Able to meet individual performance metrics and goals.
Multi-tasking: Able to successfully juggle multiple priorities at any given time.
Attention to Detail: Maintain accurate and descriptive accounts of all customer interactions.
Communication: Possess outstanding written and verbal communication skills.
Job Knowledge: Understand basic product, billing, underwriting, and processing guidelines.
Teamwork: Accept feedback when offered and work well with others.
Problem solving: Able to research and identify timely solutions to customer-related problems.
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