Outreach Project Coordinator

2 weeks ago

Chicago, United States Community and Economic Development Assoc Full time
Job DescriptionJob Description

Summary/Objective

Reporting to the Outreach Manager, the Outreach Project Coordinator plays a vital role in supporting the Outreach Unit, within the Energy Services Department, to achieve departmental outreach objectives in Cook County by supporting Outreach teams and coordinating various initiatives. This includes generating, analyzing, and managing reports, coordinating events, facilitating mass communications via mail or eMarketing software, maintaining SharePoint and other Outreach databases, and executing additional projects to achieve organizational objectives. Must demonstrate good judgment, an ability to be approachable and professional, solid problem-solving skills, an ability to handle multiple tasks, an ability to be self-motivated and well organized, and maintain strict confidentiality.

Essential Functions

  • Provide support for the day-to-day activities of the Outreach department which includes database oversight, organizing mass communications, and outreach reports.
  • Utilize internal reports to monitor and analyze program and production data.
  • Demonstrate proficiency in Microsoft applications such as Word, Excel, PowerPoint, SharePoint, and Forms
  • Collaborate closely with the Outreach Manager to assess, document, and enhance team processes.
  • Contribute to the development, upkeep, and organization of Outreach templates for presentations and communications.
  • Draft and execute written communications, both internally and externally, as delegated by management relevant to outreach initiatives.
  • Use eMarketing software to execute electronic communications.
  • Assist the Outreach team in the coordination of events involving the Energy Services department.
  • Establish and manage an electronic filing system for Outreach communications, training materials, and advertising collateral.
  • Support the team with special projects as required.
  • Other duties as assigned.

Knowledge, Skills, and Abilities

  • Strong communication skills; speaking and writing effectively and professionally.
  • Excellent interpersonal skills.
  • Ability to handle and manage multiple projects at once through a systematic approach.
  • Problem-solving and critical thinking skills are required.
  • Organization, attention to detail, ability to work independently in a fast-paced, collaborative environment.
  • Timeliness in meeting deadlines.
  • Ability to plan and manage workflow.
  • Work independently using available resources.
  • Ability to work within a team to meet production goals
  • Preferred experience with Adobe Creative Suite, Canva, or other design software.
  • Self-motivated, demonstrates initiative and the ability to work under minimal supervision at times.
  • Proficient in Microsoft Office Suite: Word, Excel, PowerPoint, Outlook, SharePoint and other web-based applications.

Supervisory Responsibility

This position has no supervisory responsibilities.

Work Environment/ Travel

While performing the duties of this job, the employee works mostly in an office environment that is quiet to moderately loud, depending on the work area. Employee is required to sit, use hands, stand, stoop, walk, talk, and listen while performing duties. General office equipment including personal computers, scanners, copiers, faxes, desk- and smartphones, and software programs. Travel of distance, especially throughout the Cook County region, may be required, including nights and weekends. If using a personal vehicle, must have a valid driver’s license, clean driving record, and auto insurance that meets State requirements.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; and taste or smell. The employee must occasionally lift or move up to 20 pounds. Requires normal range of hearing/vision.

Position Type/Expected Hours of Work

It is an administrative support level position requiring the exercise of discretion and independent judgment and is required to work a full-time work week, as designated by the CEDA Employee Handbook.

Required Education and Experience

  • High school diploma or GED equivalent.
  • One (1) to two (2) years experience conducting job duties as described.


Preferred Education and Experience

  • Advanced Excel skills and proficiency in Adobe are preferred.
  • College or vocational training preferred
  • Bilingual (Spanish preferred)
  • Non-profit organization experience helpful
  • Experience in Energy Assistance Programs or a relevant social service operation.

AAP/EEO Statement

CEDA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, CEDA complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotions, terminations, layoffs, recalls, transfers, leaves of absence, compensation, and training.

CEDA expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of CEDA’s employees to perform their job duties may result in discipline up to and including discharge.

ADA Statement

The physical demands, work environment factors, and mental functions described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

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