Technical Writer

2 weeks ago


Los Angeles, United States Cyborgwave Full time
Job DescriptionJob DescriptionJob Description:Position: Technical WriterLocation: Austin, TX, 78744Duration: 12+ Months contract with possible extensionClient: Texas workforce Commision
Job Description-
DESCRIPTION OF SERVICES
DESCRIPTION OF SERVICESTexas Workforce Commission (TWC) requires the services of one (1) Technical Writer, hereafter referred to as Worker(s), who meets the general qualifications of ITSAC Technical Writer, Level 2 and the specifications outlined in this document for TWC.
TWC’s Governance, Risk, and Compliance team is in need of a Technical Writer, Level 2 to perform technical writing assistance with updating Cybersecurity documentation. General duties shall include, but are not limited to, the following:
•& & Develop and maintain standard operating policies and procedures (SOPs) and other technical documents
•& & Responsible for all phases of document generation including research, writing, customer verification, incorporating updates and delivery
•& & Coordinate meetings and collaborate with internal subject matter experts to collect and interpret input
•& & Receives requests, plans and organizes work, and reports progress to management
•& & Ensures compliance with all Federal, State, and agency laws, rules, policies, and procedures
•& & Perform other duties as assigned.
Minimum Requirements:YearsSkills/Experience4-7Producing high level documentation in a technology environment4-7Strong working knowledge of Microsoft Office Suite, (Word, Excel, Outlook, PowerPoint, Visio, and SharePoint) and Adobe Acrobat Pro4-7Knowledge of and familiarity with Cybersecurity concepts4-7Skill writing and/or editing technical or business documents4-7Skill communicating with professional staff to develop positive effective working relationships and establish credibility, trust and confidence4-7Experience conducting high-level research with significant independence4-7Ability to deliver high-quality documentation paying attention to detail4-7Ability to quickly grasp complex concepts and make them easier to understand in text and graphics integrity and profiling source data4-7Ability to produce appropriate documentation for the intended audience4-7Ability to write user friendly operating procedures4-7Ability to work under pressure and successfully manage multiple overlapping deadlines4-7Ability to be self-motivated, proactive, work independently, and effectively manage your time4-7Ability to communicate effectively orally, in writing and on the telephone4-7Skilled at building strong customer relationships with excellent customer service4-7Knowledge of Texas State Government structure and the Texas Legislative process4-7Writing in a standard writing style, such as APA, MLA, or CMS.4-7Writing for style preferences, such as gerunds, active voice, etc.&


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