Sr. Network Engineer

2 weeks ago

Glendale, United States PROCYON TECHNOSTRUCTURE Full time
Job DescriptionJob Description

Client: California Casualties USA

Job Title: Network Lead

Location: Glendale, AZ(Onsite Day1)

Full Time: $110k

ROLE SUMMARY AND RESPONSIBILITIES

  • This individual will provide on-going day to day support for global data network. This role will serve as level 2 and level 3 support for all network & Telecom related support tasks and troubleshooting.

ROLE RESPONSIBILITIES

  • Design, develop and deploy Cisco LAN/WAN and Nexus network infrastructure
  • Working knowledge on IP telephony system.
  • Responsible for 3rd level troubleshooting for all LAN/WAN and IP telephony issues
  • Responsible for maintenance of all monitoring and reporting systems
  • Produce and maintain documentation related to all systems developed/deployed
  • Perform on-call duty for non-business hours support as per shift assignments
  • Perform administrative tasks pertaining to time entry and status reporting
  • Configure and install various network devices and services (e.g., routers, switches, firewalls-Fortinet, load balancers- NetScaler, VPN, QoS, IP telephony)
  • Configure and install wireless network and related task
  • Perform network & IP Telephony maintenance and system upgrades including service packs, patches, hot fixes and security configurations
  • Monitor performance and ensure system availability and reliability
  • Monitor system resource utilization, trending, and capacity planning
  • Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure
  • Select and implement security tools, policies, and procedures in conjunction with the company's security team
  • Liaise with vendors and other IT personnel for problem resolution
  • Excellent communication and presentation skills.
  • Able to communicate with the customer and be able to present solutions to peers
  • Conduct technical trainings to internal resources
  • Work with offshore engineers for remote support
  • Provide required hand and feet support if required from base location

REQUIRED TECHNICAL QUALIFICATIONS (in order of level of need)

  • Excellent network troubleshooting skills. Must be able to quickly identify and resolve network related issues in smallest possible time.
  • Excellent communication skills. Must be able to clearly interact with the customer, understand the requirements and communicate with the off-shore team. Must be able to participate and represent the team in change and incident management meetings.
  • Experience with IP telephony and Nexus Silver Peak preferred
  • Troubleshoot layer 2 and layer 3 loops, routing protocal
  • Troubleshoot asymmetric routing & STP loop issues
  • Implementation of operational changes & coordination with project team for project related changes.
  • Configuring/troubleshooting Cisco ASA, IPS would be advantage
  • Configuring/troubleshooting Cisco ISE
  • Configuring/troubleshooting wireless Cisco WLC preferred
  • Configuring/troubleshooting routing protocols EIGRP, OSPF, BGP
  • Configuring/troubleshooting LAN switching VLAN, VTP, STP, EtherChannel
  • Configuring/troubleshooting quality of service
  • Configuring/troubleshooting TCP/IP protocol suite
  • Cisco Catalyst & Nexus 9K/7K series of switches
  • Configuring/troubleshooting Cisco IOS, NX-OS software
  • Configuring/troubleshooting of application load balancers
  • Experience with load balancer firewall NetScaler and Fortinet preferred
  • Analyzing the outputs of all the tools and making recommendations example: High CPU utilization on core device at data center

EDUCATION REQUIREMENTS

  • Minimum 10 Years of Domain Experience
  • Any CCNA, CCNP or IP telephony Certification Required

"Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin, or disability. All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions with or without reasonable accommodations. Reasonable accommodations also are available in the hiring process for applicants with disabilities. Candidates can request a reasonable accommodation by contacting the company ADA Coordinator at ADA_Accomodations@TechMahindra.com."

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