Laundry Store Manager

3 months ago


Houston, United States Speed Queen Spears Full time
Job DescriptionJob DescriptionPurpose:

Under the direction of the Area/Region Manager, the Store Manager is responsible for the day-to-day operations and financial performance of their assigned store through merchandise, inventory, expense control, human resources management, and managing operating costs. This position will have direct supervision over the Assistant Store Manager and the Customer Service Representative roles.

Position Responsibilities:

Primary: Oversees the full employee life cycle from recruitment to separation, including:

  • Human Resources
  • Recruitment and selection.
Orientation and training.Employee development.Counseling and corrective action.Hourly scheduling and payroll management.Separation.

Customer Service and Satisfaction: Ensures that all policies, procedures and employee functions are consistently being followed, contributing to the highest level of customer satisfaction and growth of store. Responsible for ensuring the store remains staffed at all times.

Store Safety and Security: Maintains a safe environment inside and outside of the store by following proper security procedures and prioritizing employee and customer safety.

Store Cleanliness and Upkeep: Ensures that the highest level of cleanliness is maintained inside and outside of the store at all times.

Building and Equipment Maintenance: Conduct frequent audits of preventive maintenance tasks and report equipment and building maintenance issues, escalating significant issues to Area/District/Regional Manager; troubleshoot equipment and perform minor repairs.

Retail: Maintains a good visual presentation of retail products at all times; keeps sufficient assortment and inventory levels. Train employees in processing sales and upselling to customers.

Wash/Dry/Fold: Provides a consistent quality product to the customer while keeping associated costs low. Addresses customer concerns, issues and claims in a timely and satisfactory manner.

Cash/Office Functions and Accountability: Accurately and honestly reports all monies and store information; immediately notifies and reports any discrepancies to Area/District/Regional Manager.

Marketing and Promotions: Participation in and execution of promotional programs.

Policies and Procedures: Ensure that all company policies and procedures are followed at all times.

  • Financials: Submit accurate and timely sales and other information on a weekly basis; executes initiatives to improve the store financial performance; suggest ways to improve sales or reduce costs
  • All other duties, as assigned.

Position Qualifications:Knowledge/Experience:
  • Minimum of two years either multi-unit or big box retail management experience is preferred.
  • Knowledge of commercial laundry products and payment systems is a plus.
Skills and Abilities:
  • Effective communication and interpersonal skills; able to work with individuals from diverse backgrounds.
  • Strong organizational skills; able to manage multiple tasks at one time.
  • Ability to build good customer relationships quickly.
  • Intermediate level of computer skills, including exposure to Microsoft Office products.
  • Able to work a flexible work schedule, including nights and weekends. Able to answer calls off-shift to attend to store emergencies.
Education:
  • High School Diploma/GED.

Physical Requirements:

  • Position involves standing for long periods of time, manual dexterity, stooping, bending, and lifting.
Additional Information:
  • Position Title: Store Manager
  • Department: Laundry Stores
  • Reports To (Title): Area/Region Manager
  • Review Date: February 2019
  • FLSA Status: Non-Exempt
  • Location: Varies
  • Opportunity for growth/Area Manager Position




  • Houston, United States Speed Queen Laundry - Wayside Full time

    Job DescriptionJob DescriptionPurpose:Under the direction of the Assistant Store Manager or Store Manager on duty, the Customer Service Representative is responsible for the daily duties in maintaining high levels of customer service through offering a clean, safe, and friendly store. Position Responsibilities:Primary:Customer Service and Satisfaction:...

  • Store Manager

    1 month ago


    Houston, United States Speed Queen Laundry - Wayside Full time

    Job DescriptionJob DescriptionPurpose:Under the direction of the Area/Region Manager, the Store Manager is responsible for the day-to-day operations and financial performance of their assigned store through merchandise, inventory, expense control, human resources management, and managing operating costs. This position will have direct supervision over the...

  • Laundry Store Manager

    3 months ago


    Houston, United States Speed Queen Spears Full time

    Job DescriptionJob DescriptionPurpose:Under the direction of the Area/Region Manager, the Store Manager is responsible for the day-to-day operations and financial performance of their assigned store through merchandise, inventory, expense control, human resources management, and managing operating costs. This position will have direct supervision over the...


  • Houston, Texas, United States Speed Queen Laundry Full time

    Position Overview:As a Laundry Service Specialist at Speed Queen Laundry, your primary responsibilities will include:Quality Assurance: Ensure a consistent and high-quality service by selecting the appropriate machinery for various types of garments and completing each order with meticulous attention to detail.Record Keeping: Maintain accurate logs of all...


  • Houston, Texas, United States Division Laundry Houston Full time

    Job OverviewPosition SummaryThe Laundry Production Specialist plays a crucial role in the efficient operation of our laundry facility. This position involves the manual handling of textiles, ensuring they are processed through various machines, including folding and ironing equipment. Teamwork is essential, as staff members may rotate between different...

  • Laundry Attendant

    3 months ago


    Houston, United States Speed Queen Laundry - Wayside Full time

    Job DescriptionJob DescriptionPurpose:Under the direction of the Assistant Store Manager or Store Manager on duty, the Customer Service Representative is responsible for the daily duties in maintaining high levels of customer service through offering a clean, safe, and friendly store. Position Responsibilities:Primary:Customer Service and Satisfaction:...

  • Laundry Attendant

    3 months ago


    Houston, United States Speed Queen Bellfort2 Full time

    Job DescriptionJob DescriptionPurpose:Under the direction of the Assistant Store Manager or Store Manager on duty, the Customer Service Representative is responsible for the daily duties in maintaining high levels of customer service through offering a clean, safe, and friendly store. Position Responsibilities:Primary:Customer Service and Satisfaction:...


  • Houston, United States speedqueenlaundry.com Full time

    **Overnight Customer Service Representative/Laundry Attendant** Houston, TX **Purpose:** Under the direction of the Assistant Store Manager or Store Manager on duty, the Customer Service Representative is responsible for the daily duties in maintaining high levels of customer service through offering a clean, safe, and friendly store. **Position...

  • Laundry Washer/Driver

    2 months ago


    Houston, United States Houstonian Campus LLC Full time

    Job DescriptionJob DescriptionSummary of PositionThe driver manages the movement of soiled and processed linens to and from the campus laundry. The driver maintains the soiled and clean linen areas in the hotel, sorts and carts soiled linen from the hotel. The driver loads and unloads the linen carts.Supervision ExercisedNoneSupervision ReceivedReports to...

  • Laundry Washer/Driver

    2 weeks ago


    Houston, United States Houstonian Campus LLC Full time

    Job DescriptionJob DescriptionSummary of PositionThe driver manages the movement of soiled and processed linens to and from the campus laundry. The driver maintains the soiled and clean linen areas in the hotel, sorts and carts soiled linen from the hotel. The driver loads and unloads the linen carts.Supervision ExercisedNoneSupervision ReceivedReports to...


  • Houston, Texas, United States Hyatt HouseHyatt Place Hou Med Ctr Full time

    Job Overview:Shifts typically commence between 6am and 2pm, with an 8-hour work schedule.Información disponible en español a continuación.The Laundry Service Specialist is responsible for ensuring a consistent supply of pristine linens for the establishment. This role encompasses all aspects of linen management, including the collection, transportation,...


  • Houston, United States Holiday Inn Express & Suites Galveston Full time

    Job DescriptionJob DescriptionJob DescriptionJob Title: Laundry AttendantResponsible for all aspects of the hotel’s laundry including collection, cleaning, folding and restocking. May also be required to handle other housekeeping duties.Essential Duties and Responsibilities include the following. Other duties may be assigned.Alert management and...

  • Seasonal Laundry Aide

    1 month ago


    Houston, United States Dynamic Service Solutions Full time

    Job DescriptionJob DescriptionJob SummaryLaundry Aides are responsible for ensuring a consistent supply of clean, neat, and quality linens and clothing, with a particular focus on the laundering of linens to ensure sanitation and hygiene standards are met per health department standards. Responsible for cleaning and maintaining the residential facility to...

  • Laundry Aide

    3 months ago


    Houston, United States Dynamic Service Solutions Full time

    Job DescriptionJob DescriptionJob SummaryLaundry Aides are responsible for ensuring a consistent supply of clean, neat, and quality linens and clothing, with a particular focus on the laundering of linens to ensure sanitation and hygiene standards are met per health department standards. Responsible for cleaning and maintaining the residential facility to...

  • Laundry Attendant

    2 weeks ago


    Houston, United States The Whitehall Houston Full time

    At OTH Hotels Resorts, Our Town is your home.At The Whitehall Houston, our associates are the key to delivering a great guest experience. We are committed to every employee’s success and job satisfaction and are proud to have developed a team that consistently exceeds our guests' expectations. Our unique and genuine interest in our associates includes...

  • Hotel Laundry

    3 months ago


    Houston, United States Red Roof Inns, Inc. Full time

    The Laundry Guest Service Representative (GSR) is responsible for properly cleaning all linen and terry products used at the hotel within a given timeframe while operating and maintaining all property laundry equipment. This position is critical to ensure quality service to our guests and upholding hotel standards while working with members of the hotel...

  • Hotel Laundry

    3 months ago


    Houston, Texas, United States Red Roof Inns, Inc. Full time

    The Laundry Guest Service Representative (GSR) is responsible for properly cleaning all linen and terry products used at the hotel within a given timeframe while operating and maintaining all property laundry equipment. This position is critical to ensure quality service to our guests and upholding hotel standards while working with members of the hotel...

  • Laundry Attendant

    2 weeks ago


    Houston, Texas, United States The Whitehall Houston Full time

    At OTH Hotels Resorts, Our Town is your home.At The Whitehall Houston, our associates are the key to delivering a great guest experience. We are committed to every employee's success and job satisfaction and are proud to have developed a team that consistently exceeds our guests' expectations. Our unique and genuine interest in our associates includes...


  • Houston, Texas, United States SpinXpress Full time

    Job OverviewAre you a committed individual with a strong focus on customer satisfaction? SpinXpress is seeking a Wash Dry Fold Attendant to contribute to our vibrant team.Be part of our mission to provide exceptional customer experiences through precise and effective management of Wash Dry Fold requests while maintaining a clean and organized workspace.This...

  • Route Driver

    6 days ago


    Houston, United States Division Laundry Houston Full time

    Job Summary The Driver performs routine motor vehicle operations for Division Laundry and Cleaning, Inc. Performs routine motor vehicle operations. Work involves operating a medium duty truck or a heavy-duty tractor truck and trailer to transport laundry materials between various customer locations and the laundry and cleaning facility. This position works...