Shift Lead
1 month ago
Come join the MADNESS Teriyaki Madness is one of the fastest growing fast-casual restaurant chains in the country and we are looking for team members to join our location in Fort Collins, CO. We are looking for Shift Leaders to oversee operations and workers during scheduled opening and closing shifts. Shift Leader responsibilities include, but are not limited to, opening/closing the shop, managing inventory, coordinating food prep activities, employee scheduling, working the cook line as needed and cleaning/ operating equipment. Ultimately, you will ensure all aspects of your shift run smoothly and effectively. If youre a leader committed to quality service and have experience in our industry, wed like to meet you.
The ideal candidate should have the following qualities:
Responsibilities
- Provide direction and feedback to workers during shifts
- Provide sales and productivity reports to owners
- Schedule employee shifts and assign duties
- Manage time-off requests and handle last-minute absences
- Maintain appropriate inventory levels, reorder and restock when necessary
- Train and coach new employees
- Inspect equipment and communicate the need for repairs or replacements to management
- Check cash drawers and prepare bank deposits
- Ensure health and safety standards are followed
- Address customer and employee complaints
- Resolve conflicts between workers
- Foster and maintain a positive work environment
- Proven experience as a Shift Leader or relevant managerial role
- Knowledge of the industry and relevant health and safety regulations
- Commitment to excellent service
- Working well within a team
- Leadership skills and ability to make decisions fast
- Strong problem-solving aptitude
- Ability to stand for long periods
Benefits
- Employee Discount
- Flexible schedule
- Paid training
- Tip Sharing
- Fast casual restaurant
- Day shift
- Evening shift
- Morning shift
- Night shift
- Monday to Friday
- Weekend availability
- High school diploma/GED
- Previous food service experience
- Familiarity with Microsoft Office, restaurant management software, and POS software
- Driver's License (Required)
- Food Manager Certification (Required or willingness to obtain)
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