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Distribution Center Supervisor
2 months ago
POSITION SUMMARY
The Distribution Center Supervisor will oversee daily operations within a specified distribution center, ensuring that all processes are running smoothly, efficiently, and safely. This role will involve supervising a team of associates, coordinating workflow, and addressing any operational issues that arise.
CORE FUNCTIONS
- Supervise, train, and motivate shift employees.
- Conduct regular performance reviews and provide constructive feedback.
- Foster a positive and productive work environment.
- Oversee the daily workflow and manage shift schedules to ensure adequate staffing.
- Monitor and improve operational processes to meet performance metrics and deadlines.
- Coordinate with other supervisors and departments to ensure seamless operations.
- Ensure all orders are processed accurately and efficiently.
- Ensure all products are handled and stored correctly to prevent damage.
- Address and resolve any issues or escalate to shift management.
- Promote a culture of safety and ensure compliance with all health and safety regulations.
- Conduct regular safety audits and training sessions.
- Handle incident reports as needed.
- Act as the main point of contact for team-related issues and concerns.
- Communicate effectively with team members, management, and other departments.
- Prepare and present team reports and performance data to management.
- Identify areas for improvement and implement process enhancements.
- Stay updated with industry trends and best practices.
- Lead or participate in special projects and initiatives aimed at improving distribution center operations.
QUALIFICATIONS & REQUIREMENTS
Education and Experience
- Highschool Diploma or GED required.
- Bachelor’s Degree in supply chain, business, or related field preferred.
- 3+ years of experience in warehouse operations required.
- 1+ years of experience at a leadership level with similar responsibilities preferred.
- Must be proficient in English and Spanish (Bilingual).
Required Licenses
- Ability to become licensed in operating powered warehouse equipment such as reach forklift trucks and order pickers.
Skills, Abilities, and Knowledge
- Strong team management abilities.
- Excellent organizational and time management skills.
- Skilled in Microsoft Office and ERP/WMS software.
- Ability to work under pressure and meet tight deadlines.
- Effective communication and interpersonal skills.
- Ability to respond to customer or carrier requests in a timely and professional manner.
- Ability to adapt to changes while maintaining productivity measures.
Travel
- Minimal travel may be required.
COMPETENCIES
- Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
- Responds promptly to customer needs; Responds to requests for service and assistance; Meets commitments.
- Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
- Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals.
- Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
- Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
SUPERVISOR RESPONSIBILITIES
- Schedules, oversees, and reviews the work of direct reports.
PHYSICAL REQUIREMENTS
This position is subject to medium work: Exerting up to 50 pounds of force occasionally and/or up to 20 pounds of force frequently.
Physical Activities
This position is subject to the following physical activities: lifting, standing, walking, talking, and hearing.
Visual Acuity
The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal.
Working Conditions
This position will be subject to both an office environment and warehouse environment, working near the shipping and receiving docks.