Banquet/Catering Coordinator

4 weeks ago

Charlotte, United States U S National Whitewater Center Full time
Job DescriptionJob Description

The Banquet & Events Coordinator at the Whitewater Center oversees the planning, preparation, execution, and breakdown associated with all programming and events that require space and catering. The catering team provides service for a diverse range of clientele – including, but not limited to, corporate groups, community-based organizations, students, military, weddings, and consumers of public Whitewater events. Successful execution of each event will require effective communication and collaboration with Food & Beverage, Events, and other operational departments onsite. The Banquet & Events Coordinator is a full-time, on-site, benefits-eligible position, supported by a team of hourly catering staff and reports directly to the Events Operations Manager.

Responsibilities

  • Work closely with the kitchen/events staff to ensure precise EO’s.
  • Oversee inventory of all catering supplies and order as needed.
  • Maintain a strong presence onsite during festivals and large group events.
  • Ensure standards for food quality, food presentation, and venue appearance are met.
  • Schedule all room flips, set-up, breakdowns, etc.
  • Develop a thorough understanding of all requirements and expectations for upcoming events.
  • Ensure constant and effective interdepartmental communication.
  • Forecast staffing needs and set staffing plans leaving room for adjustment as necessary.
  • Achieve quality and operational goals set by the Operations Manager.
  • Foster and develop a high-functioning team of hospitality professionals.
  • Other duties as assigned

Requirements

  • Servsafe certification or the ability to obtain certification within 60 days of hire.
  • Demonstrated leadership, management, and communication skills.
  • Exceptional service skills, strong attention to details, and a professional demeanor.
  • Ability to problem solve, prioritize, and execute multiple tasks.
  • Flexibility to work evenings, weekends, holidays, and during other Whitewater events as needed.

Preferred Qualifications

  • Bachelor’s degree in Hospitality or equivalent work experience in a high-volume catering or events atmosphere.

Physical Demands

  • Must be able to work outdoors for sustained periods of time in all weather and environmental conditions.
  • Must be able to lift and carry at least 50 pounds.
  • Must be able to bend, stand, lean, and kneel on a regular basis and for sustained periods of time.
  • Must be able to safely self-transport over uneven terrain or in a confined space.
  • Must be able to work in shared spaces with other employees and customers.
  • All positions as Whitewater require employees to report and work onsite at Whitewater locations.

Benefits

  • Access to the Whitewater Center’s pass activities
  • Staff discount program and pro deals
  • Health, Dental, Vision, FSA
  • 401(k)
  • Paid Time Off

Overview of Department

The Events Department professionals work to advance Whitewater’s mission, cultural goals, and brand communication. These positions support all employees and facilitate guest touchpoints both on-site and externally.

Working at Whitewater

Whitewater’s mission is rooted in the belief that we all share a genetic code that compels us to play outside and share these experiences with others. This mission is accomplished through promoting access and opportunities to play outside and bring people together. Our approach is simple: Make it compelling and easy to engage with nature and invite others to join.

Legal Disclosures

The Whitewater Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, the Whitewater Center complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. The Whitewater Center is an employer that participates in the E-Verify program.


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