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Animal Care Specialist
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Arlington, Virginia, United States Animal Welfare League of Arlington Virginia, Inc Full timeJob Title: Animal Care TechnicianJoin the Animal Welfare League of Arlington Virginia, Inc. team as an Animal Care Technician and play a vital role in the care and well-being of animals in our shelter.Job Summary:The Animal Care Technician is responsible for providing daily care to animals in our shelter, including feeding, cleaning, and providing enrichment...
Animal Services Representative
3 months ago
Benefits: We offer premium medical benefits, dental and vision insurance; separate vacation and sick time accruals, annual paid holidays plus annual floating holidays; and flexible working hours for qualified positions. After 2 years of employment, employees qualify for a retirement contribution of 7%. This position also qualifies for the Public Service Loan Forgiveness Program and the League pays a salary bonus for language ability in: Arabic, Mandarin, Sign Language, Spanish or Vietnamese. Plus, free pet adoptions, pet vaccines and more
Responsibilities include the following however other duties may be assigned:
- Provide high quality customer service; work to create a positive experience for all visitors in person, by phone and through email
- Function comfortably in a fast-paced environment
- Provide information to community members on animal guardianship, animal care and local ordinances
- Provide resources for community members and their pets including: low-cost clinics, pet pantry clients, rehoming options and information about our other programs
- Provide resources off-site to community members and their pets
- Coordinate transportation with AWLA volunteers for wildlife animals needing to go to rehab
- Ability to dispatch animal control calls to the animal control team
- Ability to work with all types of animals including domestic and wildlife animals
- Ability to work closely with volunteers, wildlife rehabbers and fosters
- Create receipts and process payments accurately, following departmental protocols
- Maintain a clean, organized work space (this may include filing paperwork, sorting donations and light daily cleaning
- Cross train in other shelter operation (Adoption, Behavior, and Animal Care) to learn and help when needed
Qualifications:
- High school diploma or equivalent
- Ability to communicate in both English and Spanish is required
- Experience in a customer/client focused professional environment
- Ability to work effectively and cohesively with all League departments
- Skill to successfully connect clients with League resources and effectively communicate behavioral and medical information about animals
- Knowledge and understanding of AWLA’s policies/information for companion animals and ability to communicate those to the public
- Ability to remain calm and composed and compassionate in sensitive and emotional situations
- Organized, good listener and sound decision-making skills
- Self-motivated with the ability to work independently or as part of a team in a hands-on work environment
- Flexible schedule with the ability to work evenings, weekends, non-standard hours and overtime, as needed
- Strong computer literacy and proficiency with Microsoft Office and Google Suite; experience with shelter database helpful but not required
- Ability to think analytically and problem solve, combined with a willingness to ask questions and work collaboratively
- Desire to present a positive and professional image in representing AWLA both internally and externally
- Ability to maintain discretion with confidential information
- Have a passion for the mission and a deep commitment to the goals of the organization
Vaccination requirement: Upon hire, employees will be required to receive rabies prophylaxis and tetanus vaccinations.
Applications will be considered on a rolling basis and positions remain posted until filled. No phone inquiries, please.
We welcome applications from people of color, indigenous people, LGBTQ individuals, and other communities that have been marginalized and disproportionately impacted by violence and abuse. We aim to maintain a diverse and dynamic workforce and are committed to providing equal employment opportunities (EEO) to all employees and applicants for employment and promotions without regard to race, color, religion, gender, sexual orientation, gender identity, marital status, veteran status, age, national origin, disability, or any other basis protected by federal, state or local law. The Animal Welfare League of Arlington is a 501(c)3 non-profit organization.
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