Current jobs related to Front Desk Specialist - Scottsdale - Holiday Inn Club Vacations

  • Front Desk Coordinator

    3 days ago

    Scottsdale, Arizona, United States Absolutely Able Home Care Full time

    Front Office Specialist/SchedulerAt Absolutely Able Home Care, we are seeking a highly organized and detail-oriented Front Office Specialist/Scheduler to join our team. This role is responsible for overseeing daily front desk operations at our multi-physician and multi-practice locations.Key Responsibilities:Schedule patients for new, returning, and...

  • Front Desk Coordinator

    1 day ago

    Scottsdale, Arizona, United States Absolutely Able Home Care Full time

    Front Office Specialist/SchedulerAt Absolutely Able Home Care, we are seeking a highly organized and detail-oriented Front Office Specialist/Scheduler to join our team. This role is responsible for overseeing daily front desk operations at our multi-physician and multi-practice locations.Key Responsibilities:Schedule patients for new, returning, and...

  • Front Desk/Assistant

    4 months ago

    Scottsdale, United States Absolutely Able Home Care Full time

    Home Care practice looking for a new front office receptionist. Medical office staff experience is encouraged but it is not required. This position will offer 35+ hours of employment per week. Benefits are available. Office responsibilities will include the following: Manage phone callsPatient check-inPatient check-outScheduling/Rescheduling patientsCollect...

  • Front Desk Supervisor

    2 months ago

    Scottsdale, United States Holidayinnclub Full time

    ** Front Desk Supervisor** **Job Category****:** Resort Operations **Requisition Number****:** FRONT006760 Showing 1 location **Job Details** **Description** The Front Desk Supervisor will assist in leading the team by creating a warm, inviting and memorable experience for our owners and guests. This individual will participate in the hiring, training,...

  • Front Desk Coordinator

    2 days ago

    Scottsdale, Arizona, United States Style Netbox Full time

    Job Opportunity: Front Desk Representative Are you a detail-oriented and organized individual with a passion for delivering exceptional customer experiences? Style Netbox is seeking a skilled Front Desk Representative to contribute to our team in Scottsdale, AZ. **About the Role:** As a Front Desk Representative at Style Netbox, you will be the face of...

  • Front Desk Supervisor

    60 minutes ago

    Scottsdale, Arizona, United States Holidayinnclub Full time

    Job SummaryThe Front Desk Supervisor is a key member of our team, responsible for creating a warm and memorable experience for our owners and guests. This role involves leading the front desk team, participating in hiring, training, and evaluation, and ensuring exceptional service standards are met.Key ResponsibilitiesAssist the Front Desk Manager in...

  • Front Desk Representative

    4 days ago

    Scottsdale, United States Style Netbox Full time

    Job Opportunity: Front Desk Representative Are you a welcoming and organized individual with a passion for customer service? Style Netbox is seeking a motivated Front Desk Representative to join our team in Scottsdale, AZ. About the Role: As a Front Desk Representative at Style Netbox, you will be the face of our company, responsible for creating a positive...

  • Front Desk Representative

    2 days ago

    Scottsdale, Arizona, United States free-classifieds-usa Full time

    Front Desk - Guest ExperienceWe are seeking a skilled and enthusiastic Front Desk - Guest Experience professional to join our team at the W Scottsdale.About the Role:The Front Desk - Guest Experience is responsible for delivering exceptional guest experiences, ensuring seamless check-in and check-out processes, and providing personalized support to our...

  • Hotel Front Desk Supervisor

    4 weeks ago

    Scottsdale, United States Lodging Dynamics Full time

    Location: Canopy by Hilton Oldtown Scottsdale Life as a Hotel Front Desk Supervisor: Defining and implementing front desk objectives and procedures. Hiring and training staff and managing the shift schedules. Supervising staff and all front desk acti Front Desk, Hotel, Supervisor, Hospitality, Lodging

  • Front Desk Ambassador

    4 days ago

    Scottsdale, Arizona, United States Style Netbox Full time

    About the Role:As a Front Desk Representative at Style Netbox, you will be the face of our company, responsible for creating a positive first impression for all visitors and clients. You'll manage front desk operations, assist in administrative duties, and ensure smooth office functioning.Key Responsibilities:Greeting and Assisting Visitors: Provide a warm...

  • Front Desk Representative

    1 week ago

    Scottsdale, Arizona, United States HYATT Hotels Full time

    About UsAt HYATT Hotels, we're known for our unique approach to hospitality. We believe in creating unforgettable experiences for our guests, and we're looking for talented individuals to join our team.Our CultureWe're a company that values creativity, independence, and a passion for delivering exceptional service. Our team members are free-thinking and...

  • Front Desk Manager

    3 months ago

    Scottsdale, United States Marriott International Inc Full time

    Job DescriptionJOB SUMMARY Entry level management position that is responsible for leading and assisting with the successful completion of daily shift requirements. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and achieve the operating budget. Assists in completing...

  • Front Desk Representative

    2 days ago

    Scottsdale, Arizona, United States Aimbridge Hospitality Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Aimbridge Hospitality. As a Front Desk Agent, you will be responsible for providing exceptional guest service, registering guests, and ensuring a seamless stay experience.Key Responsibilities:Register guests and process check-ins and check-outs in a friendly...

  • Front Desk Ambassador

    4 days ago

    Scottsdale, Arizona, United States Style Netbox Full time

    About the RoleAs a Front Desk Representative at Style Netbox, you will be the face of our company, responsible for creating a positive first impression for all visitors and clients. You'll manage front desk operations, assist in administrative duties, and ensure smooth office functioning.Key ResponsibilitiesGreeting and Assisting Visitors: Provide a warm and...

  • Front Desk Representative

    1 week ago

    Scottsdale, Arizona, United States Residence Inn by Marriott Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Associate to join our team at Residence Inn by Marriott. As a key member of our hotel staff, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable stay.Key ResponsibilitiesGuest Services: Greet and welcome guests, respond to their...

  • PM Front Desk Supervisor

    1 month ago

    Scottsdale, United States Hilton Hotel Event & Conference Center Full time

    The Hilton North Scottsdale at Cavasson is currently seeking a Front Desk Supervisor to assist with the management of the Guest Services Department. The Front Desk Supervisor is a Hotel Supervisor position with primary responsibility to ensure all associates are providing exceptional customer service, posting charges, and closing out the day correctly. ...

  • Front Desk Representative

    2 weeks ago

    Scottsdale, Arizona, United States Fort McDowell Yavapai Nation Full time

    Job Summary:We are seeking a highly skilled and customer-focused Front Desk Representative to join our team at Fort McDowell Yavapai Nation. As a Front Desk Representative, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a seamless experience for all visitors.Key...

  • Front Desk Manager

    3 days ago

    Scottsdale, Arizona, United States Holidayinnclub Full time

    Job SummaryThe Front Desk Manager will be responsible for delivering exceptional guest experiences and ensuring the highest level of service standards in all front-of-house service departments. This role serves as a key advisor to the General Manager and leads the operation of front office, concierge, security, transportation, and/or resort services.Key...

  • PM Front Desk Supervisor

    1 month ago

    Scottsdale, United States Hilton Hotel Event & Conference Center Full time

    Job DescriptionJob DescriptionThe Hilton North Scottsdale at Cavasson is currently seeking a Front Desk Supervisor to assist with the management of the Guest Services Department. The Front Desk Supervisor is a Hotel Supervisor position with primary responsibility to ensure all associates are providing exceptional customer service, posting charges, and...

  • Front Desk Representative

    15 hours ago

    Scottsdale, Arizona, United States Troon Golf Full time

    Front Desk Agent OpportunitySereno Canyon is seeking a highly skilled and customer-focused Front Desk Agent to join our team. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable experience during their stay.Key Responsibilities:Accurate Billing: Ensure all charges are accurately...

Front Desk Specialist

4 months ago

Scottsdale, United States Holiday Inn Club Vacations Full time
Job DescriptionJob Description

The Front Desk Specialist will serve as the front of the house liaison to facilitate an exceptional guest experience. This individual will serve as primary point of contact for guests checking into the resort and the primary contact for all folio transactions and check out processes. Additionally, the Specialist will run, review and print reports to complete daily assignments. The Front Desk Specialist will support the Marketing Face to Face team during the check in process by providing additional time and attention to owners or guests requiring more information or assisting with room assignment concerns. This individual is expected to assume a position of a technical and service expert regarding business center and resort Wi-Fi access, to ensure great first and last impressions. Other responsibilities include folio posting, cash handling, key control as well as assisting guests with various questions and concerns.

Weekend availability is required

Must be flexible to work between 7am-11PM as shifts vary

Company Benefits:

  • Weekly Pay
  • Growth Opportunities & stability
  • 401K
  • Comprehensive Benefits-Medical, Dental &Vision Plans
  • EAP-Employee Assistance program
  • PTO -Paid Time Off
  • Discounts through IHG, company Perks website & FREE Vacation using ClubGO and more....

ESSENTIAL DUTIES AND TASKS

  • Facilitates the overall guest experience from check-in through check- out; handles complex technical tasks including room changes, inventory moves and folio adjustments as necessary; creates and issues keys while ensuring the safety and security of all owners and guests.
  • Ensures that each interaction exceeds the expectations of our owners and guest. Answer all guest inquires. If unable to respond as an expert, will identify the appropriate resort personnel to assist. Clarifies needs and reacts accordingly; recognizing and initiating solutions to owner/guest concerns with a sense of urgency and to their satisfaction.
  • Maintains and is responsible for a house bank, performs end of day reporting of receipts, and cashes owner/guest checks; calculates visit costs, verifies customer’s credit, and establishes how the customer will pay for the accommodation.
  • Communicates with Housekeeping, as appropriate to expedite the cleaning of units.
  • Performs other duties as assigned.

EDUCATION and/or EXPERIENCE

  • High School Diploma or GED equivalent or an equivalent combination of training, education and
    Experience.
  • Must have a minimum of one year of Customer Service experience, preferably in a resort/hotel Front Office environment.
  • Bilingual a plus

QUALIFICATIONS

  • A commitment to providing outstanding customer service
  • Knowledge of Microsoft Office Suite
  • Able to acquire a clear understanding of timeshare ware applications
  • Basic knowledge of hardware and peripheral devices required to perform the job
  • Ability to establish and maintain effective working relationships with co-workers and leaders
  • Strong problem-solving skills
  • Capable of seeing a task through to completion
  • Strong organizational skills
  • Excellent verbal and written communication skills. Fluent in the English language

At Holiday Inn Club Vacations, we believe in strengthening families. And we look for people who exhibit the courage, caring and creativity to help us become the most loved brand in family travel. We’re committed to growing our people, memberships, resorts and guest love. That’s why we need individuals who are passionate in life and bring those qualities to work every day. Do you instill confidence, trust and respect in those around you? Do you encourage success and build relationships? If so, we’re looking for you.