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Veterinary Regional Operations Manager
2 months ago
Alliance Animal Health is a fast-growing, private equity backed Veterinarian Service Organization that operates as a majority owner and business partner to many veterinarian practices across the US. Our goal is to make it easier for our practices at every step by providing world-class business solutions like talent acquisition, marketing, human resources, finance, and operations, so that they can focus their energy on providing incredible care for animals. In fact, our Core Values are (quite literally) written with PETS in mind: Passion, Engagement, Trust and Service.
We want our doctor partners to choose what's best for their practice because they are the experts in medicine, while we customize the support, the co-ownership approach, and business solutions based on their goals. We pride ourselves on maintaining a culture of open communication and collaboration to deliver innovative solutions to advance today’s veterinary environment - without disrupting the medical autonomy and what makes each of our hospitals unique. Because at the end of the day, our central support team exists to serve our practices. So, if you’re excited about using your talents to make an impact on the health and wellness of people and pets - we’d love to talk with you
Job DescriptionThe Veterinary Regional Manager will be responsible for overseeing each individual practice manager and leading the hospitals across Alliance Animal Health’s network of veterinary hospitals in our growing region of the Mid-Atlantic area. You will work with the Regional Director, the Vice President of Operations, the Veterinary Partner Doctors and Practice Managers to enhance performance at their respective hospitals. You will also work with the Internal Operations team to lead implementation of initiatives and projects at the hospitals in your region.
This role/market is expected to support 13 hospitals. You will also be expected to grow with the region as Alliance Animal Health adds partner hospitals to the region.
Role & Responsibilities:
Leadership and management:
- Directly responsible for overseeing and leading the practice managers at each hospital.
- Responsible for working directly with the practice managers on the operations at the hospital, including staffing, inventory, budgeting, employee and client scheduling, marketing, employee training, and human resources.
- Act as a key resource and partner to the managing veterinarian at each location and responsible for building a strong relationship with that doctor. Also responsible for partnering with them on the work you are doing with the practice manager and incorporating their feedback and goals in your work with each practice.
- Collaborate with the Vice President of Operations to review the financial reports with the practice leadership team and develop strategies for each practice.
- Responsible for reviewing the non-financial reports (inventory budgets; scheduling budgets) and driving plans of improvement based on the results.
- Responsible for the post-acquisition integration process for newly acquired clinics.
- Expected to travel to the practices 4 days per week and have 1 office day (but could be at practices 5 days a week as needed).
- Strong communication, team-building and leadership skills
- Highly organized and able to manage time effectively
- 3+ years of experience managing multiple locations for a multi-site operator in the veterinary, dental or medical industries;
- Self-starter that is excited to work in an entrepreneurial environment and can take initiative
- Strong analytical skills and experience reviewing budgets and financial statements
- Proficient with full suite of Microsoft office products
- Bachelor’s degree or equivalent is required
- Must live within or be willing to relocate to NC/SC region (Charlotte, Raleigh, Columbia, Winston-Salem, Greenville-Spartanburg)
Additional Information
At Alliance Animal Health, our Passion, Engagement, Trust & Service model isn’t just for our partner hospitals, it’s our commitment to our Central Support teams too This means we go out of our way to offer an inspiring and engaging work culture, excellent learning and development opportunities and career progression opportunities as our network grows. The compensation package for this position includes a competitive base salary, target bonus, paid time off and benefits.
WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER.
Company Policy & Federal & State Laws Forbid Discrimination Because of Age, Color, Race, Religion, Sex, Disability, Sexual Orientation or National Origin
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