Covenant House of California Anaheim

2 months ago

Anaheim, United States DirectedLINK Full time
Job DescriptionJob Description

The overnight Residential Advisors (RA's) are an essential and core position on our multidisciplinary team. All staff work together to facilitate safety and comprehensive programming for a family shelter and transitional living program. RA's facilitate day to day operations. RA's provide essential shelter supervision and support including: triage of door and phones, assessing safety, preventing and managing crises, upholding programmatic policy and procedure, documentation, light cleaning and building maintenance, as well as being a positive adult role model for youth. Must want to work in a diverse and inclusive environment.

Overnight shifts are awake and staff must complete overnight checklist to ensure facility is prepared for next day from, 11 pm to 8 am.

ESSENTIAL FUNCTIONS:

  • Provide supervision of the shelter, including oversight and maintenance of the various areas of the facility.
  • Safety awareness of situations and spaces.
  • Perform day to day operations and duties in accordance with established policies and procedures.
  • Provide welcoming, engaging and professional phone and door coverage to include answering and responding to incoming crisis, business information and resource and referral inquiries.
  • Crisis prevention and intervention while adhering to agency protocol for responding, reporting and seeking support.
  • Build rapport with clients and act as a positive role model and safe adult while maintaining and facilitating healthy boundary setting.
  • Be a proactive and involved team member and encourage youth to participate in activities.
  • Direct supervision of the youth in the shelter, on outings in community, and during meetings and appointments in the community.
  • Develop knowledge of the current community resources available to clients.
  • Teach basic life skills such as personal hygiene, household cleaning, and interpersonal interactions.
  • Lead groups on skill building as assigned.
  • Maintain and engage in consistent communication with the multidisciplinary team by preparing shift notes and logs, as well as creating critical incident reports.
  • Attend trainings, meetings and supervision as assigned.
  • Function as back-up coverage, as assigned.
  • Work directly with clients doing triage (i.e., field questions, ask what clients need, clarify the problem, etc.)
  • Supervise clients in completion of chores, if applicable.
  • Inspect common areas of the shelter for cleanliness on a daily basis.
  • Be timely and present at all scheduled meetings, trainings and shifts.

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