Mobile Sales Representative- Tampa

3 weeks ago

Tampa, United States OneTouch Direct Full time
Job DescriptionJob Description

OneTouch Direct is currently seeking a motivated and energetic individual for the position of Metro T-Mobile Sales Representative 5/2024. As a part of our team, you will represent the renowned brand, T-Mobile, and provide exceptional customer service to Metro by T-Mobile customers.

As a Metro T-Mobile Representative, your responsibilities will include:

  • Handling inbound calls from customers regarding their Metro by T-Mobile service
  • Providing troubleshooting assistance and resolving customer issues
  • Processing customer payments and inquiries
  • Offering additional products and services to enhance the customer experience
  • Documenting customer interactions and updating customer accounts
  • Ensuring customer satisfaction by effectively resolving their concerns

Requirements:

  • Prior customer service experience preferred
  • Strong communication skills, both verbal and written
  • Ability to multitask and work in a fast-paced environment
  • Basic computer knowledge and navigation skills
  • Positive attitude and ability to empathize with customers
  • High school diploma or equivalent

Join our team today and be a part of a leading company in the contact center industry

Requirements

SHIFT:
Training: Sunday – Thursday 12 – 9 PM

Nesting: Sunday – Thursday 12 – 9 PM

Production: Sunday – Thursday 12 – 9 PM

Benefits

  • Full-Time Hours: 40 hours per week schedule
  • GREAT Earning opportunities: Competitive hourly pay PLUS uncapped commissions paid out weekly
  • 6 checks per month: Weekly bonus payouts plus bi-weekly hourly pay checks ·
  • Supportive Environment: Classroom training, plus ongoing support for your success
  • Great workplace: Daily and weekly incentives to create a fun, competitive, and rewarding environment
  • Benefits: Health Care Plan (Medical, Dental & Vision)
  • Culture: Diverse, welcoming culture with Employee Resource Groups
  • Referrals: Refer a friend and earn up to $2,000 per person

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