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Field Technician

2 months ago

Little Rock, United States Morph Enterprise Full time
Job DescriptionJob DescriptionOnsite role

Responsibilities:

  • Meet with customers to compile, identify and determine job specifications needed to develop new processes, update and modify or correct existing programs and systems.
  • Installation, configuration, troubleshooting and maintenance of PC hardware and desktop software, such as MS Office, Anti-Virus, etc.
  • Provide expert level escalation and technical leadership
  • Support and maintain all customers software and systems, including servers, workstations and software.
  • Provide support for Microsoft operating systems (i.e. Office 365 and Google Apps for Government)
  • User, group, and computer creation and management within a Microsoft Active Directory environment
  • Performs systems maintenance activities through error reports, user modification requests and system problems.
  • Assist users with setting up and operating workplace mobile devices (iPads, iPhones, Windows Tablets)
  • Learn and Support MAC

Skill

Required / Desired

Amount

of Experience

Field Technician Support

Required

3

Years

Desktop & laptop support

Required

3

Years

Handheld devise support

Required

3

Years

Networking

Required

3

Years

Software support

Required

3

Years

Peripheral support

Required

3

Years

Telephone support

Required

3

Years

CAT5 installation

Required

3

Years

CompTIA Certification

Highly desired

Valid Drivers License & Automobile Insurance

Required

Reliable automobile for daily work travel

Required

Question 1Contractors will be required to use their own vehicle and gas for travel to agency offices for scheduled and approved work. Do you and your candidate agree to this requirement?Question 2Contractors will be reimbursed for work mileage at .52 per mile for scheduled and approved work travel. Do you and your candidate agree to this requirement?